Why Emotional Intelligence is Necessary for Every Step of Your Career

Accounting and finance professionals who show higher emotional intelligence are more likely to obtain higher organizational positions according to research discussed in a Institute of Management Accountants (IMA) podcast by Douglas M. Boyle, D.B.A., chair of the Accounting Department and director of the University’s internationally recognized DBA program.

In the episode 62 IMA’s “Count Me In” podcast, which aired nationally on April 27, Dr. Boyle discusses the four major components of emotional intelligence: self-awareness, self-management; social awareness; and relationship management. He also discusses training to develop skills in each of these areas, and explains in more detail the traits of each of these components that are valued throughout your career, as well as specific traits that are advantageous at different levels of advancement, such as at the supervisory, managerial or executive career levels.

At Scranton, Dr. Boyle also serves as director of the University’s Nonprofit Leadership Certificate Program. He, along with accounting faculty members James Boyle, D.B.A., and Daniel Mahoney, Ph.D., led the University’s effort to establish a Business High School Scholars Program.

A Certified Public Accountant as well as a Certified Management Accountant, Dr. Boyle has more than 25 years of industry executive experience. He has served in executive roles in startup, middle market and Fortune 500 companies where he has held the positions of chief executive officer, president, chief operations officer and chief financial officer.

An award-winning researcher and teacher, Dr. Boyle was profiled in 2018 as one of just six “Professors to Know in Business Programs Based in the Northeast” selected by Bschools.org, an online resource for entrepreneurs. The professors, who teach at business schools in the Northeast with online MBA programs, were selected based on their professional experience and knowledge.

Dr. Boyle, who joined the faculty at Scranton in 2009, was awarded the Faculty Senate Excellence in Graduate Teaching Award for 2019; the Kania School of Management’s (KSOM) Alperin Teaching Fellow for 2015 to 2018; and the KSOM Advisory Board’s Award for Curriculum Innovation for 2017-2018. In addition, he has twice earned the KSOM Teacher of the Year award and earned the Provost Excellence Awards for the Scholarship of Teaching in 2014 and for Scholarly Publication in 2012. He was awarded the Outstanding Accounting Educator of the Year Award from the Pennsylvania Institute of Certified Public Accountants in 2015. Also, four research papers he has authored with fellow KSOM faculty members have received the IMA’s Lybrand Medals for “outstanding papers.”

Dr. Boyle earned his bachelor’s degree from The University of Scranton, a MBA from Columbia University and a doctorate from Kennesaw State University.

IMA is one of the largest and most-respected associations focused exclusively on advancing the management accounting profession. In 2017, the University’s undergraduate accounting program earned endorsement by IMA, which recognizes select programs across the county that meet rigorous educational standards, enabling students to pursue and earn the Certified Management Accountant (CMA®) credential. IMA also recognized Scranton’s student chapter as one of just five Outstanding Student Chapters in the nation for the 2018-2019 academic year.


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