Mac Computer Upgrades: Legacy Software and Catalina

Since macOS Catalina is the first Apple operating system that will no longer support 32-bit applications; Apple has provided a way to identify the software that will no longer run when upgrades.

In order to find these applications follow these steps:

  • Click on the Apple logo on the top left of the screen
  • Select About This Mac
  • Click on the System Report button
  • Scroll down the left pane to the Software section and select Legacy Software

Only 32-bit software that is no longer supported by Catalina will show up in this section. If the software that shows up here is important to you, you might consider postponing your upgrade.

If you have software you know to be 64-bit but shows up on this list it means that the software has 32-bit components that cannot be guaranteed to work or work properly under Catalina.

If you have legacy software that is essential to you, you might consider contacting the vendor to find out if or when they will have a Catalina compatible version and what you should do in order to obtain it.

AWS Educate in the Classroom

AWS Educate, Amazon’s cloud-based web services platform geared specifically towards educational institutions, has made its debut at the University of Scranton as part of a pilot for the new Data Science Concentration.

The service, which grants access to virtually the entire suite of services offered through Amazon AWS, enables faculty and students to create and manage their own dedicated virtual environment free of charge from anywhere they have internet access. Through the classroom interface, a Professor can configure which services are available to their students and can connect to and manage each student’s computing environment. Virtual classrooms give students the freedom to operate on their own while still allowing the professor to effectively manage the course curriculum.

In the pilot, Dr. Jason Graham of the Mathematics Department is introducing his students to the R programming language and its IDE, RStudio. With AWS Educate, his students are able to deploy their own dedicated EC2 (Elastic Compute Cloud) virtual machine with all of the required software pre-configured for its immediate use all in a matter of minutes. Not only does this save the students from having to install complex software on their personal machines, it also saves Dr. Graham from having to devote precious class time to troubleshooting issues caused by disparities in student hardware.

Cloud-based services are becoming more and more common as user and organizational needs change. By having services like AWS Educate available for students, we’re giving them the opportunity to learn valuable skills which will serve them well when it comes time for them to leave the University. After all, the future of IT is in the cloud!

Get Started with AWS Educate

Faculty members can register as an educator using their University email address at https://aws.amazon.com/education/awseducate/. This will associate their email address with the University of Scranton’s AWS Educate institutional account and allow them to create and manage virtual classrooms.

Please note that as you enter the required information, you will be prompted to either enter an existing AWS account or sign up for a “free” Amazon Educate account. If you sign up for the free account, it’s good for a year but doesn’t require any credit card information. We recommend the alternate option where you associate your AWS Educate account with an AWS account, which requires a credit card. This option is permanent and doesn’t cost anything as long as you stay within the credits allocated through AWS Educate.

Two Step Required in remote.scranton.edu

Two Step (through DUO) will be required when using our remote (VDI) environments. This does not apply to VDI in classsrooms.

What does this change mean?

After August 19th, when you log into remote.scranton.edu and you enter your credentials (Royal ID and Password), you will receive a push notification on your mobile device. As soon as you authenticate by selecting the green checkbox, you will be able to access remote. If you are using a token, you will be prompted for a temporary code on the login page.

Video Instructions

Summer Computer Updates

Lab Computers

Many device updates were completed in the computer labs: Biology (1 new PC); CAS Dean (43 new zero client laptops); Chemistry (9 new PC’s); Communication (33 new PC’s); Classroom systems (34 new instructor’s PC’s); Library (7 new iMacs, 8 new PCs); Math (40 Chromebook mobile lab); Physics (13 new PC’s).

All lab and classroom Windows computers have been updated to include Office 2019 replacing Office 2016. Many software applications have also been upgraded in our computer lab facilities including SPSS, MatLab, Minitab and Maple. All lab and classroom systems received operating system and many third party application updates.

As we expand our virtual desktop program, we are pleased to provide faculty with the ability to utilize a virtual lab. The virtual lab provides access to virtual Windows 10 machines preinstalled with University licensed software from a personal device eliminating the need to use rooms with lab machines when University licensed software is needed. Students can utilize their own laptops to access standard applications allowing faculty to create a lab in any room that they are teaching in. Review additional virtual lab information.

Office Computers

Over the summer months, the desktop windows operating system and many of third party applications (Firefox, Flash, Java, Adobe, etc.) received security patches through KBOX or Microsoft update. If you have not used your computer over the summer, these updates may automatically begin to download to your system when you turn it on. As the critical patches are installed, machines may experience a temporary decline in performance. We advise faculty to take this into consideration and allow time for the updates to take place.

MS Office 2019 will be available for faculty and staff on University owned office computers upon request.

Intersession Classroom Upgrades

At the end of the Fall semester, Academic and Media Services will be upgrading five classrooms in the Loyola Science Center.  The rooms included in the upgrade are 233, 333, 334, 433 and 437.  The rooms will be receiving a full-scale upgrade that will include removing the equipment from the closets and putting it in the podiums where possible.  All A/V components, including the projector(s), switcher, controllers and cabling will be replaced.  All rooms will get an updated program that will be more user friendly and intuitive than what is currently in place.  All upgrades will be completed by the start of the Spring semester.

Summer Computer Updates

Classrooms & Teaching Spaces

This year we have refreshed the switching and control technologies in the following rooms: LSC 114, 116, 118, 123, 125, 126, 127, 141, 212, 226, 325 and 326. Throughout 2018 and 2019, we will work to upgrade more classrooms in LSC.

As a reminder, our classroom database contains details and instructions for each of the mediated spaces. A link for the classroom database can be found on the www.scranton.edu/techsupport website. The classroom database is only accessible while on campus. Faculty can obtain assistance for any of our mediated facilities by contacting the Technology Support Center at 570-941-HELP.

Office computers

Over the summer months, the Microsoft Windows operating system and many third party applications (Firefox, Flash, Java, Adobe, etc.) received security patches through KBOX or Microsoft update.
If you have not used your computer over the summer, these updates will automatically begin to download to your system when you turn it on. As the critical patches are installed, machines may experience a temporary decline in performance.
IT advises faculty to take this into consideration and allow time for the updates to take place.

Lab/Classroom computers

Many device updates were completed in computer labs:
– KSOM (14 new PC’s, 70 zero clients)
– Library (1 Mac, 1 PC, 105 zero clients)
– Communications (6 new Macs)
– Chemistry (4 new PC’s)
– Psychology (2 new PC’s)
– Physics (4 new PC’s)

Mojave

The latest MacOS, Mojave, is coming this Fall. This is the last MacOS release that will support 32-bit applications. If you are running 32-bit applications, now is a good time to start looking for alternatives. If you aren’t sure, we can help.

Fall 2017: Classroom Updates

The following rooms received updates to the switching, control and projection technologies:

  • Thomas Hall 410, 413, 414
  • McGurrin Hall 209, 406
  • O’Hara Hall 322
  • Hyland Hall 102
  • Loyola Science Center 090, 091, 439

Academic and Media Services staff worked with faculty in the Engineering Department and mediated room 180 in the Loyola Science Center.

Apple TV’s have been added to LSC 180 and HYL 102 for tetherless teaching.

In conjunction with the classroom updates, we also expanded our lecture capture footprint across campus to the following rooms:

  • McGurrin Hall 009, 012, 013, 014
  • Loyola Science Center 180

Fall 2017: Virtual Desktops

As we expand our virtual desktop program, we are pleased to provide faculty with the ability to utilize a virtual lab. The virtual lab provides access to a wide variety of University software from your own device. Students can utilize their own laptops to access standard applications allowing faculty to create a lab in any room that they are teaching. Two virtual lab offerings are available – Remote Desktop and Remote Apps.

For more information, visit: http://www.scranton.edu/information-technology/services/virtual-labs.shtml

Fall 2017: Windows 10 in Labs and Classrooms

All lab and classroom Windows computers have been updated to Windows 10. In the lab and classroom environment, you will notice a simplified Windows 10 desktop. Shortcuts to browsers and File Explorer are available on the desktop and all programs can be accessed via the Start Menu.

Windows 10 is also available for most faculty and staff computers as a self-service upgrade. For more information visit: http://www.scranton.edu/information-technology/services/windows-10.shtml.