Intersession Classroom Upgrades

At the end of the Fall semester, Academic and Media Services will be upgrading five classrooms in the Loyola Science Center.  The rooms included in the upgrade are 233, 333, 334, 433 and 437.  The rooms will be receiving a full-scale upgrade that will include removing the equipment from the closets and putting it in the podiums where possible.  All A/V components, including the projector(s), switcher, controllers and cabling will be replaced.  All rooms will get an updated program that will be more user friendly and intuitive than what is currently in place.  All upgrades will be completed by the start of the Spring semester.

Summer Computer Updates

Classrooms & Teaching Spaces

This year we have refreshed the switching and control technologies in the following rooms: LSC 114, 116, 118, 123, 125, 126, 127, 141, 212, 226, 325 and 326. Throughout 2018 and 2019, we will work to upgrade more classrooms in LSC.

As a reminder, our classroom database contains details and instructions for each of the mediated spaces. A link for the classroom database can be found on the website. The classroom database is only accessible while on campus. Faculty can obtain assistance for any of our mediated facilities by contacting the Technology Support Center at 570-941-HELP.

Office computers

Over the summer months, the Microsoft Windows operating system and many third party applications (Firefox, Flash, Java, Adobe, etc.) received security patches through KBOX or Microsoft update.
If you have not used your computer over the summer, these updates will automatically begin to download to your system when you turn it on. As the critical patches are installed, machines may experience a temporary decline in performance.
IT advises faculty to take this into consideration and allow time for the updates to take place.

Lab/Classroom computers

Many device updates were completed in computer labs:
– KSOM (14 new PC’s, 70 zero clients)
– Library (1 Mac, 1 PC, 105 zero clients)
– Communications (6 new Macs)
– Chemistry (4 new PC’s)
– Psychology (2 new PC’s)
– Physics (4 new PC’s)


The latest MacOS, Mojave, is coming this Fall. This is the last MacOS release that will support 32-bit applications. If you are running 32-bit applications, now is a good time to start looking for alternatives. If you aren’t sure, we can help.

Fall 2017: Classroom Updates

The following rooms received updates to the switching, control and projection technologies:

  • Thomas Hall 410, 413, 414
  • McGurrin Hall 209, 406
  • O’Hara Hall 322
  • Hyland Hall 102
  • Loyola Science Center 090, 091, 439

Academic and Media Services staff worked with faculty in the Engineering Department and mediated room 180 in the Loyola Science Center.

Apple TV’s have been added to LSC 180 and HYL 102 for tetherless teaching.

In conjunction with the classroom updates, we also expanded our lecture capture footprint across campus to the following rooms:

  • McGurrin Hall 009, 012, 013, 014
  • Loyola Science Center 180

Fall 2017: Virtual Desktops

As we expand our virtual desktop program, we are pleased to provide faculty with the ability to utilize a virtual lab. The virtual lab provides access to a wide variety of University software from your own device. Students can utilize their own laptops to access standard applications allowing faculty to create a lab in any room that they are teaching. Two virtual lab offerings are available – Remote Desktop and Remote Apps.

For more information, visit:

Fall 2017: Windows 10 in Labs and Classrooms

All lab and classroom Windows computers have been updated to Windows 10. In the lab and classroom environment, you will notice a simplified Windows 10 desktop. Shortcuts to browsers and File Explorer are available on the desktop and all programs can be accessed via the Start Menu.

Windows 10 is also available for most faculty and staff computers as a self-service upgrade. For more information visit:

Fall 2017: Computer Updates

The desktop Windows operating system and many third party applications (Firefox, Flash, Java, Adobe Reader, etc.) received security patches over the summer. If you have not used your computer prior to these releases, they will automatically begin to download to your system when you turn it on. As the critical patches are installed, machines may experience a temporary decline in performance. The installations may take a little longer than normal, but they are critical to the health and performance of your machine and the campus network, so we appreciate your patience in taking the necessary time for them to complete.

Many software applications have been upgraded in our computer lab facilities including Matlab, Maple, Mathematica, R for Windows, Crystal Ball and Panopto. In classrooms and lab locations, 91 new systems were installed and 82 other systems received hardware upgrades.

Installing Software Using Microsoft Software Center

Microsoft Software Center is part of Microsoft’s System Center Configuration Manager (SCCM), which allows IT to deliver and update applications across campus. With this application we can make select software available to download to your computer on-demand. Software Center is available on all managed Windows computers.

Access the Software Center:

  • Click the Start Menu
  • Type in Software Center and enter to open the program.
  • When Software Center loads, you will see options for software or upgrades available to you.
  • Click on the application to highlight it and then click the “Install” button in the bottom right corner to install the software. You’ll see the status changing from “Available” to “Preparing download” and then to “Installing”.
  • Once the status shows “Installed”, you can exit the Software Center and go to Start -> All Programs to find the newly installed program.

As Microsoft releases new Windows 10 feature updates, this is where you will install the latest version.


Written by Deanna Beyrent, Manager Client Services

Virtual Applications: Access your Computer Resources Anytime and Everywhere.

The virtual lab allows University students, faculty and staff to access a variety of University computer resources from any device, at anytime from anywhere via a web browser or free, downloadable VMware Horizon Client.

We are now offering a new way to access University licensed software used for teaching and learning for faculty and students. Software currently available as a virtual application includes SPSS, Maple, MATLAB, Mintab and Mathematica.

View more information and instructions about virtual lab offerings.


Written by Deanna Beyrent, Manager Client Services

Leveraging Gartner: Using Technology Research to Make Informed Decisions

When business and technology change occurs so rapidly, organizations must leverage expert technological research and advice to aid in decision making. Gartner offers impartial and invaluable perspectives of the world’s most knowledgeable experts. Gartner focuses on the most important trends in technology representing the critical issues, opportunities and challenges facing us today. Their research covers industries such as education, healthcare and transportation, with topics such as technology in the classroom, governance, latest technology trends and many more.

For those of you who may not be aware of this opportunity – students, faculty and staff have access to this resource.

To access this resource take the following easy steps:

  • Log in to the My.Scranton portal
  • Click the Library tab
  • In the “Library Resources” channel, click Databases
  • Click the letter “G”
  • Scroll down and click on “Gartner”

We hope you will explore and leverage Gartner the next time you have a research assignment, want to understand the latest technologies available to you, or to continue your professional development. Let us know what you think!


Written by Lorraine Mancuso, IT Project Manager

Finding a smart classroom has never been this easy


Peruse the online classroom database to find the smart room you need for your next lecture or meeting. The database search reveals specific room equipment as well as room availability, and provides supporting materials and guides for specific technologies.

Standard equipment includes a computer, projector, screen, document camera, speakers and a control system. In some locations additional equipment is also available including a Smart board or Smart podium, microphones and, LCD or LED panels.

The database is continuously updated as technologies are upgraded and installed. Visit to find the smart classroom that will enhance your next lecture. This database is only accessible using an on-campus computer.

Recent Upgrades

  • The Estate: all spaces received a comprehensive upgrade, which included new display technology, a new user interface for
    the touch panels and tetherless projection capabilities.
  • Nurse anesthesia: three operating and observation rooms were created on the first floor of McGurrin Hall. The rooms provide the ability for lecture capture in a practical OR setting. There is also a debriefing room, allowing the students and faculty review the recordings when they are complete.
  • Other upgraded rooms include Hyland 305, O’Hara 406 & 627, Loyola Science Center 591 and the Chapman Retreat Center meeting room.

New Technologies

  • Apple TV has been deployed in Brennan 203 and 509, McDade 222 and Loyola Science Center 333.  If you would like to learn more or request training, contact the Technology Support Center.