Safeguarding Your Credentials

My.Scranton is a web-based portal that provides students, faculty and staff an entry point to key functionality, such as Outlook, SharePoint, Desire2Learn, and Ellucian Banner Self-Service and Administrative applications. Over the Fall semester, a new version of the portal was released that provides a cleaner, simpler, better-organized and responsive design.

Many integrations within the my.scranton portal make use of single sign-on technology, allowing a user to provide their credentials once and be logged in seamlessly to other applications. This technology makes use of “cookies” stored in the browser, which are set to expire at the end of the browser’s session.

To safeguard your credentials, especially on a public computer or device, it is best practice to close your browser to destroy any “cookies” that were set for your single sign-on sessions to work. This is true for not only my.scranton, but for any web session where you enter credentials. Be safe and close your browser!

Business Process Improvement: Annual Report System

Over the past year, the Planning & Institutional Effectiveness and Information Technology units have been working together to develop a replacement technology for the longstanding electronic Annual Report System. Drawing from prior assessments of the system, and feedback gathered through a pilot phase this fall, the new SharePoint-based tool will enable users to more easily submit, share and archive information and documents related to planning and continuous improvement. In addition to ease of usage, the new system is designed to enhance transparency, accountability, and data-informed decision-making. The system will also streamline resource request processes.

More information, including training resources, will be shared with academic department chairs, administrative department heads, and others involved in the Annual Reporting process in the weeks ahead. The new system is set to launch in early April. Much gratitude goes to IT for collaborating in the development of this innovative new system.

With questions, please contact Kate Yerkes, Assistant Provost for Planning & Institutional Effectiveness at

Written by Kate Yerkes, Assistant Provost for Planning & Institutional Effectiveness at The University of Scranton

Computer Allocations for FY18/19

Computers for full-time faculty are currently being deployed and our goal is to have them completed before the end of the Fall semester. Full-time faculty are on an automatic four year replacement cycle for their primary computer, which allows IT to be inclusive and attentive to all our full-time faculty’s needs.

The staff systems, that were requested through the computer budget process last February, will be deployed during the Spring semester.

Lab and classroom computers were deployed this past summer.

We would like to remind everyone that due to the high costs of maintaining and replacing desktop equipment, each employee should only have ONE system.

Free Campus Electronics Recycling Event on Saturday, April 21, 2018

Campus Electronics Recycling Event
Saturday, April 21, 2018
9:00 A.M – 1:00 P.M.
Location: Corner of Linden St. and Monroe Ave.

The Division of Information Technology is proud to offer employees and local residents the opportunity to responsibly recycle obsolete electronics from their homes. Please no business drop offs.

Electronic items accepted include:

  • Computers, Monitors (Flat Screen/CRT)
  • Computer Accessories (Keyboards/Mice)
  • Tablets (ipad, surface)
  • Modems/Routers
  • Printers/Scanners
  • DVD Players/VCR
  • Gaming Devices
  • Fax Machines
  • Televisions
  • Stereo Equipment
  • Answering Machines
  • Typewriters
  • Small Appliances (used on countertop)
    * Nothing with broken glass

Items NOT accepted include: Air Conditioners, Dehumidifiers, Batteries, Lights or light bulbs, Refrigerators, Freezers, Fitness Equipment, Grills, Hazardous Waste, Household Garbage.

For more information, contact: Danielle Morse, IT Asset Manager 570-941-7603 or

IT Forum: Collaborative Classroom Tools on Feb. 27

Please join the Division of Information Technology for our next IT Forum on Tuesday, February 27 from 11.30 a.m. to 1:00 p.m. in Brennan Hall 509 (Rose Room).

This informative and interactive presentation will introduce attendees to Collaborative Technologies and Active Learning Classrooms (ALC’s):

  • Jason Wimmer, Manager of Academic and Media Services will discuss ALC’s and collaborative technologies available at the University.
  • Dr. Sandra Pesavento, Faculty in the Education Department will share how she incorporates the technology into her pedagogy.
  • The presentation will conclude with a demonstration of an interactive display from Qomo, which will be delivered by Joe Jackson from our audio visual vendor JP Lilley. A representative from Mersive Technologies will be on hand to demonstrate Solstice, a wireless display technology that fosters engagement, collaboration and productivity.

Lunch will be served.

Register Online. 

Banner INB is set to retire!

Banner 9 Admin formerly known as Banner XE was introduced to campus at the January 2017 IT Forum. During that presentation we focused on the Why, Benefits, Challenges and Support of the Banner 9 Admin project.

To recap:

  • Why: To remain technically current and in compliance we must move to Banner 9 Admin. This release sets the stage for streamlined services for our Students;
  • Benefits: Modern Interface with enhanced features, such as filtering and sorting, scalable architecture and removal of java client dependency;
    Challenges We knew that there would be some; perhaps more than we expected;
  • Support: We have been working intensely with Ellucian to resolve issues and to bring a more stable product to you.

Last January, we had planned to solely be using Banner 9 Admin at the start of the 2017-2018 fiscal year. However, due to some of the challenges encountered with key functionalities, the retirement of INB was delayed. With upcoming releases being delivered by Ellucian before the end of 2017, the new date for Banner INB retirement is January 2018.

Review and Use: If you are not already comfortable with Banner 9, review some of the resources available in the my.scranton portal, under the Banner ERP tab, called Learn More: Banner 9 Admin.

Training: Attend a general training session: January 10 at 9 a.m. or January 11 at 2 p.m., both in TDC 405. Register for a session.

Report: For questions or concerns, contact the Technology Support Center at 570-941-4357 or The more detail that you can provide, such as browser, steps taken or screen shots will help us get to a resolution faster.

Royal Drive Replacement Process

As we announced last spring, we are moving forward with the replacement of Royal Drive, our enterprise file storage system. In the upcoming year, we will be implementing a storage solution that provides our campus with secure file storage, mobile access and content sharing. This will include the use of local network storage and Microsoft OneDrive/SharePoint services for staff and faculty. In addition to this, all full-time faculty have been invited to pilot Dropbox Business for a 2-year period with an annual assessment of utilization.

The anticipated implementation process, outlined below, employs a gradual adoption of the new systems in an effort to limit the amount of disruption in day-to-day operations.

Phase 1 has been completed: Dropbox accounts were provided to all full-time faculty.

Phase 2: Members of IT will be working with administrative and academic offices to identify the ways in which they are currently interacting with Royal Drive (such as scanning, reports and tickets). This process is essential so that we may account for these specific actions in our new storage solutions.

Phase 3: After outlining storage solutions for the scenarios identified earlier on, we will be providing the campus with local network storage to replace Royal Drive. We will also be introducing SharePoint and OneDrive for Business. Hands-on training will also be available.

OneDrive and Dropbox Resources

If you would like to know more about these cloud storage solutions, or would like to start using them, we invite you to review the various documentations that we have gathered. These are accessible at and (only for full-time faculty).

IT Town Hall scheduled for Tuesday, November 28 at 12:00 p.m.

Please join the Division of Information Technology for a town hall meeting on Tuesday, November 28. The meeting will be from 12 p.m. to 1 p.m. in Brennan Hall 509.

This event facilitates conversations about technologies on our campus. We invite you to come with your ideas and questions.

Added benefits:

  • Earn 10 points for Employee Wellness in the IT Professional Development Workshops activity
  • Win prizes
  • Bring your lunch – we will provide refreshments and desserts

We hope you will consider joining us.

Register online at


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