Why is 94% so great?

Last May when they picked up their commencement information, graduation garb, and other necessary materials for making their final exit from the University of Scranton, the graduating class of 2008 completed their Senior Survey.   In this survey, students are asked a variety of questions about their experience at the “U” during the past four years.  Questions range from cafeteria food to lab equipment and virtually every other subject in between.  Of course we as librarians are always interested in their opinion of how they found the library resources and services to be useful and helpful to their academic careers.  The results for the Class of 2008 are in and the great news is that the seniors experienced a 94% satisfaction rate with the Library.  This figure is also compared to students at other colleges and universities in our peer institutions – and we excel here as well.  I would like to pose a question to all readers of this blog.  If you were to take the Senior Survey today (no matter if you are a freshman, sophomore, junior, or senior) what one improvement would you make to raise the satisfaction level even higher?  Every few years the library undertakes a survey sent to a random sampling of students asking questions about library resources, hours, services, etc.  But this informal question can help us make improvements (if realistic and within the bounds of fiscal responsibility) even before the next survey reaches your Royalmail account.