Pharos system update – Tuesday, October 10

The Pharos printing system will receive an update on Tuesday, October 10, around 9:00am. The update is expected to require less than one hour of downtime. We will post again if there are any issues that require longer downtime, and will also post when the update is complete and tested.

Royal Search is currently down

The library’s Royal Search system is currently down. This is a system-wide issue. The vendor is aware of the issue and is working on a resolution.

Some EBSCO databases may also be affected.

Publication Finder is not affected by the current outage.

Until the problem is resolved, please use the resources here, including 24/7 chat, phone, and in-person assistance, to reach a librarian for help:

https://www.scranton.edu/academics/wml/ask-librarian.shtml

We will post an update as soon as more information is available.

 

Welcome Class of 2027 to the Weinberg Memorial Library

The Weinberg Memorial Library is pleased to welcome the Class of 2027 to The University of Scranton!

Sign up for the Heritage Hunt, the interactive introduction to the Library and its resources for first-year students!

Watch our welcome video to learn more about the Weinberg Memorial Library.

To consult with a University of Scranton Librarian during our service hours, you can ask for research assistance at the first floor Library Services Desk, call 570-941-4000, or use the Ask a Librarian chat boxes on our website. Assistance is available 24/7 through the chat box, which is covered by librarians not affiliated with the University of Scranton outside service hours.

The Library’s Research & Scholarly Services department, located on the second floor, can assist you with research, such as finding, evaluating, and citing information. Look for the purple “Research Librarian on call” signs to locate a librarian available for drop-in research assistance. Research consultations can be scheduled by using the Ask a Librarian chat box or by contacting your subject liaison librarian directly by email.

To find resources, such as books, periodicals, and media, use Royal Search located on the Library’s home page. The Library’s large collection of e-books, e-journals, and streaming media are available 24/7. To access the Library’s online content, you must first authenticate through my.scranton.edu.

The Interlibrary Loan (ILL) service is available for requesting articles not currently accessible at our library. For ILL questions/concerns, please email interlibrary-loan@scranton.edu.

Circulation Services, located at the first floor Library Services Desk, can help you borrow and return print materials, laptops, and iPads. You can also pick up items on reserve, books placed on hold, and Interlibrary loan materials. In the lobby area in front of the Library Services Desk you will find New Books recently added to our collection, our Recreational Reading Collection which offers a variety of new and popular fiction and nonfiction, our new Graphic Novels collection, and our Featured Media Collection that contains recently acquired and popular DVDs.

The Weinberg Memorial Library has five floors and offers a variety of spaces to support your study and research needs including computer workstations, individual study space, group study rooms, quiet study areas, and the Charles Kratz Scranton Heritage Room.

The Library’s Pro Deo Room, Reilly Learning Commons, 2nd floor, and 3rd floor remain accessible to students 24 hours a day when campus is open and include printing stations, group study rooms, and lab computers.

The Reilly Learning Commons (RLC), located on the first floor, is a collaborative space with access to high-powered computers, video and audio recording rooms, and reservable group study rooms equipped with white boards and monitors.

The Media Resources Collection (MRC), located on the third floor, provides media materials for instructional support and student learning. Students can borrow films on DVD or Blu-ray, music on CDs or LP records, and audiobooks. The EdLab collection, found within the Media Resources Collection, consists of children’s literature and K-12 textbooks.

University of Scranton Archives and McHugh Family Special Collections, located on the fourth floor, collects, preserves, and provides access to historical materials including medieval manuscripts, rare books, American penmanship and local and University history. Appointments are recommended.

The Digital Services Department provides access to digital content related to University Archives and Special Collections. You can search our digital collections online at https://digitalservices.scranton.edu/.

Sunday, Feb. 26, 2:00-3:00pm: Planned Outage for Virtual Desktop Environment

On Sunday, February 26 from 2:00pm – 3:00pm, Information Technology will be performing maintenance on the Virtual Desktop environment. During this time, thin clients in campus labs and the Library will be unavailable, and connections to https://remote.scranton.edu will also be unavailable.

Labs with regular computers will be unaffected.

This maintenance should address the recent campus-wide issue requiring users to log in multiple times.

We will provide an update after the scheduled maintenance period.

Network Resources Outage Saturday, October 9

Network resources, including access to the Internet, will be unavailable campus-wide on Saturday, October 9 from 10am – 2pm EDT, for scheduled maintenance.

This outage includes access to library databases via single sign on, and printing services in the library. Those resources will be unavailable until the network maintenance is complete.

Ex Libris Systems Downtime, May 29-30

Ex Libris will migrate to a new data center over the Memorial Day weekend, 29-30 May 2021.

This will affect our 360 products (Serial Solutions) so there may be some interruption in service with the e-Journal Portal, 360 link, and Ulrichsweb.

Please note that a system downtime of up to 24 hours is expected: Saturday, May 29 3:00pm EDT – Sunday, May 30 3:00pm EDT (Eastern Daylight Time).