Job Opportunity: Evening Circulation Services Clerk (part-time temporary)

We invite applicants for a part-time, temporary, Evening Circulation Services Clerk. To apply and see the full job description visit: https://universityofscrantonjobs.com/postings/4898

Position Title: Evening Circulation Services Clerk (part-time temporary)

Job Purpose:

The Evening Circulation Services Clerk is a part time, temporary, evening position working under the supervision of the Circulation Services Coordinator to perform the duties listed below.

Essential Duties:

  • Provides patron assistance at the Circulation Desk. This includes:
  • Conducting circulation transactions (charging, discharging, reviewing, recalling, placing holds, and collecting fines and fees).
  • Registering new patrons.
  • Assisting with maintaining equipment (i.e. photocopiers, laptop computers, IPads, security gates), replenishing supplies, and reporting equipment malfunctions.
  • Answering telephone calls and assisting with circulation questions. Referring reference questions to Research and Scholarly Services.
  • Assisting with the sending of faxes.
  • Responding to and documenting violations of theft and damage to Library materials.
  • Processing monetary transactions.
  • Assisting patrons with use of the public catalog for finding material, especially reserves.
  • Monitors the Library for disruptive behavior and unauthorized persons; reports any disruptions to the Librarian in charge and/or University Police.
  • Clears the Library building at closing time. Ensures that the 24 hour spaces are clear of Library materials before closing.
  • Secures the library building at closing by locking/unlocking specific doors and gates and adjusting elevator settings.

Minimum Education Requirements:

High school diploma or equivalent.

Minimum Job Experience Requirements:

Customer service experience.

Preferred Qualifications:

Library work experience.

Additional Skills Required:

  1. Ability to communicate effectively with a wide variety of users – students, faculty, administration, and public patrons, and to handle communications with tact, courtesy and discretion.
  2. Must be able to lift and move heavy cartons of books, weighing up to 40 lbs.
  3. Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission.

Schedule/Work Hours: Monday – Thursday 5:30-11:30 p.m. (24 hours per week) with some fluctuations in the summer and at exam times.

Library Hours 9/16 thru 9/29

The Weinberg Memorial Library will have reduced hours for the two-week move to remote learning. Starting today, Wednesday, September 16 thru Tuesday, September 29, the hours are:

Monday-Thursday 8am-7pm

Friday 8am-4:30pm

Saturday & Sunday Noon-7

The Library is only open to current students, faculty, and staff. Everyone must swipe in to enter the building from the Monroe Ave entrance.

You can continue to place holds for contactless pickup in the Library entrance. We will continue to offer virtual research services via ask a librarian. For the most up to date information on Library services, visit the Fall 2020 Research Guide. Please let us know if you have any questions.

PALCI E-ZBorrow is up and running!

Members of the University of Scranton Community can once again requests books through the PALCI EZ-Borrow Lending System.

You can Log in to the PALCI EZ-Borrow page by clicking here.

Please note that books will be quarantined for 7 days upon arrival to the Weinberg Library; so there will be a delay between delivery and when your books are ready for pick-up.

You will receive an email from the Weinberg Library informing you when your items are ready for pick-up

Nearby item browse Cover view

Using the Virtual Shelf Browse

Did you know you can browse our library shelves remotely? You can access our catalog’s virtual shelf browse feature by simply clicking on the call number of a book in the catalog.

Accessing the Virtual Shelf Browse

Log into your my.scranton account and chose ‘Library’ from the menu on the left. From the Library page you can perform a keyword search in the Catalog Search box.

Catalog Search Box
Catalog Search Box on Library my.scranton page

Choose a record you are interested in from the results page. Double click on that record to see the expanded view of the record. Within the expanded view of the record, click on the call number to access the virtual shelf browse.

Expanded record view. Click on Call Number to access the virtual shelf browse
Expanded record view

A ‘nearby item browse’ pop-up window will appear with titles from the same call number range. Within the ‘nearby item browse’ window, click the arrows on the left or right to view titles on either side of the title you started with. The graphical browse shows you book covers of adjacent books and their associated call numbers. Clicking on a book cover or title within the pop-up window will take you to the record for that title.

Nearby item browse - Cover view
Nearby item browse – Cover view

There is also a list browse option if you would like to just view the titles as a list in call number order. Clicking on previous and next will move the list up or down. Clicking on the title will take you to that title’s record.

Nearby item browse - List view
Nearby item browse – List view

Placing a hold for pickup

If you located a title you would like to borrow from the Print Circulating Collection or from Media, you can ‘place a hold’ on the item(s) you would like to borrow from our catalog. Items that can be placed on hold have a ‘place a hold’ button on the right-hand side of the catalog entry.

Place a hold button

After clicking the button, you may be asked to log in using your R# and authenticate if you are not already logged in. A pop-up box confirming that you would like to place a hold will appear. Click ‘submit’ and circulation will be notified that you have placed a hold.

Hold Submit Pop Up Window

If your request is successful you will see a confirmation window, click ‘OK’ and your transaction is complete. Your item(s) will then be selected, packaged and labeled with your name by our circulation staff and made available for you to pickup from the bookcase in the Library’s lobby on the Monroe St. side of the building. You will be notified by email when your item(s) are available for pickup. You may pick up your items during the hours listed in our Fall 2020 Library Services Hours Lib Guide.

For further assistance with borrowing or placing a hold, you can contact us at 570-941-7524 or circulation@scranton.edu.

Study Rooms on All Floors Now Reserveable

All Library Study Rooms on floors 1, 2, 3, and 4, are now reserve-able with a scranton.edu email address. You can reserve them online by visiting the LibCal Reservation website here. All rooms are available for 2 hours per/day per/student. Most rooms accommodate 2 or 3 students with social distancing. If 2 people both reserve a room, you can get up to 4 hours per/day, 3 people can get up to 6 hours per/day.

Brody Chairs on 2nd and 5th floors are also reserve-able. For more info on the Brody Chairs view the post from Monday.

Brody Chairs Now Reserveable

All 24 Brody Chairs are now reserve-able through the Reserve a Seat feature on our website or you can scan the QR code and reserve in-person, on the spot. You can reserve a Brody Chair for up to four hours per day with your scranton.edu email address. The even number chairs (2,4,6, etc.) face out the windows and the odd numbered chairs (1, 3, 5, etc.) face inside toward the shelves.There are 18 Brody Chairs on the 2nd Floor and 6 on the 5th Floor.

Library Access and Services for Fall 2020

The Library Faculty and Staff have been developing new policies and procedures that will allow us to continue to provide the services you expect for the Fall Semester, while keeping the health and well-being of the entire University Community our top priority. Below we outline our current Fall plans, but please understand that we may need to alter or revise these plans throughout the semester as circumstances change. We appreciate your patience as we work through these changes.

The most current study of library materials (https://www.webjunction.org/explore-topics/COVID-19-research-project.html) indicates that the virus can live several days on physical items if contact is made. Due to this data, the library will be quarantining all materials that are touched, which may result in a delay in availability.

Also because of this data, the Library will not be providing Print Reserves this semester. We will convert articles and chapters to Electronic Reserves where possible. Joel Krisanda will be in contact directly for those who already have items on reserve.

If you need assistance finding alternative/comparable resources available electronically within the Library’s eBook and online database collections, please reach out to your subject liaison librarian. https://www.scranton.edu/academics/wml/infolit/liaisons.shtml. We will also make an attempt to purchase eBooks when available.

The Library is currently offering curbside pick-up and we will continue to offer this through the fall semester. Please place a hold in our online catalog, wait until you receive an email confirmation that it is available for pickup, and then come to the Library’s lobby to find your item(s). This includes print and media items.

InterLibrary Loan is currently operating, and fulfilling article requests as much as possible. PALCI and book borrowing through ILL will resume on August 17th, however many libraries will not be participating in PALCI or ILL. You may have trouble finding the number of titles you are used to finding through these services and fulfilling requests may take much longer due to the limited libraries participating. Please know that we will do our best to fulfill requests in a timely manner, but it will not be the level of availability and speed to which you have been accustomed.

Remote Access: If you are teaching remotely and are not coming to campus, or working from your office, you may submit ILL requests for print articles in our collection. We will scan and deliver these articles remotely, just like ILLiad requests sent and fulfilled from other schools. When submitting requests for articles you know that we own, please make a note on the request form.

We are continuing to provide Library acquisitions and processing services, such as the purchase of print books, eBooks, media and streaming media. There may be delays in availability that are beyond our control due to delivery services and customs protocols under COVID-19. We continue to provide service as quickly as possible under the current circumstances. If you need an eBook that we do not have, please contact Narda Tafuri via email: narda.tafuri@scranton.edu.

For Research Services, please use the “Ask a Librarian” chat box on our web page to talk to a librarian 24 hours a day. You can also call 570-941-4000 to talk to one of the librarians during regular library hours. If no one answers, please leave a voicemail and someone will get back to you as soon as possible. Please use the other options first, but you can also email askalibrarian@scranton.edu.

Librarians will still offer consultations through various communication platforms (e.g., Zoom), but please reach out through virtual chat, phone, or email first to schedule a consultation time and determine which platform will work best for your individual needs.

Inquiries about information literacy instructional support can be made by completing the online request form found on the Requesting Information Literacy Instruction page or by emailing Donna Witek, Information Literacy Coordinator, at donna.witek@scranton.edu.

Archives/Special Collections will be open by appointment only. Please contact Michael Knies at 570-941-6341 or Michael.knies@scranton.edu

Media Resources and the Education Lab will be open by appointment only. For questions about or problems with Media and Streaming Resources please contact Sharon Finnerty at 570-941-6330 or Sharon.finnerty@scranton.edu.

For problems accessing any electronic resources please e-mail library-systems@scranton.edu.

Should you choose to visit the building, you will need your Royal ID to swipe in. You will also find reduced seating capacity and furniture placed to reflect 6’ distancing. All in-person services will be provided from behind plexi-glass at the Circulation Desk. Java City will be closed, and food will not be allowed in the building. Also, to promote added cleaning routines there will be no 24 hour access – the building will be open only when staffed.

While things may look significantly different, we will still be providing all of the core services you expect. We look forward to working with you on your latest teaching and research needs, and are striving to provide comprehensive services in the safest ways possible.

For the most up-to-date information about the library and our services please see:

https://guides.library.scranton.edu/remoteservices

 

Black Lives Matter

Black Lives Matter

In solidarity with our students of color, the Weinberg Memorial Library affirms that Black Lives Matter and we are committed to fighting white supremacy and anti-Black racism on campus, in the Library, and within our community.

Library faculty, staff, and administration will continue to engage in anti-racist practices and show a strong commitment to initiatives that promote diversity, equity, and inclusion, such as in-depth book discussions, workshops, and trainings. We support Father Pilarz’s message to the University Community to make diversity and inclusion a priority. To that end, we will continue to build our collections in race and ethnic studies and social justice areas.

Anti-racist work is truly lifelong learning, and it is clear that we need to recommit ourselves to the hard work of understanding and dismantling the racism that is etched deeply into our nation’s history.

We will continue to learn, grow, and educate ourselves on the realities of the world for our BIPOC (Black, Indigenous, People of Color) students and colleagues.

Please feel free to reach out to Interim Dean of the Library, Jean Lenville, or Assistant Dean, Sheli Pratt-McHugh with your thoughts, questions, or suggestions.

Additional Resources and Statements:

In support of the demands made by students and alumni, and reiterated by faculty, for trainings and workshops on anti-racism, the Library has put together a list of resources available to the University community on Race, Racism, and Anti-Racism. This is not exhaustive and will continue to grow as we add resources to our collections.

American Library Association Statement: http://www.ala.org/news/press-releases/2020/06/ala-statement-condemning-police-violence-against-bipoc-protesters-and

Pennsylvania Library Association Statement: https://www.palibraries.org/blogpost/1652016/349256/Message-from-2020-President-Michele-Legate

Summer 2020 Borrowing Prodedure

Hello!

We’ve missed you and though we’d love to see you all in person again, it’s just not possible at this time to allow patrons inside the building.  Some Library Faculty and Staff have returned to working part-time in the Library building.  Currently, Circulation Services Staff are working staggered hours and will be here to assist you during these hours:

Monday through Thursday, 8am – 7pm and Friday, 8am – 4:30pm

If you would like to borrow from the Circulating Collection or from Media, simply ‘place a hold’ on the item(s) you would like to borrow from our catalog.  Your items will be selected, packaged and labeled with your name.  They will be placed on a table in the foyer.  You will be notified when your item(s) are available for pickup.  You may pick up your items during the hours listed above.

For further assistance, you can contact us at 570-941-7524 or circulation@scranton.edu.

Thank you for your patience as we learn to continue providing our services as safely as possible!