Royal Drive Downtime – 10/12

5 10 2010

We just got word from IT Services –

Royal Drive will be down on the Tuesday of Fall Break (October 12, 2010) from 4:30pm to 8:30pm for an upgrade (to version 7.2) that’s needed to keep us up to date with support.  There should be an announcement going out over the portal and via email later this morning – we’ll post any further updates.

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UPDATE: Here’s the official message from IT Services:

Royal Drive Scheduled to be Upgraded on October 12, 2010

On Tuesday, October 12, 2010 Royal Drive will be unavailable from 4:30 p.m. to 8:30 p.m. for an upgrade to Royal Drive version 7.2.  The upgrade will include many new features and added functionality.

A drop box has been added which is a fast and easy way to collect time-sensitive material to preserve and verify its original state, allowing for instant notification of document deliveries.  With use of the drop box, there is no question about when a submission was received or who delivered it.

Restoration of files has been made easier.  One of the most common causes of deleted files are user overwrites and when a file is deleted, it is sent to the trash.  Now, a file can be restored by simply navigating to your trash folder, right-click on the item and select the restore option.  The file will be restored with all pre-existing permissions and settings.  In addition, there will also be a new sub-folder within trash called overwritten files, which not only allows for retrieval of an overwritten file, but also the ability to select the version of the file being retrieved.

Improvements to wizards such as new folder, email, classification and sharing are also included in the new version.  The sharing wizard has been redesigned with additional features and the ability to reveal the type of user to whom you will be sharing information.

Some other improved functionality includes:

  • a thumbnail view for certain file types
  • an ability to add public or private comments to files and folders
  • more powerful relative date search creation and saving
  • an enhanced quick search makes finding content easier and quicker, reducing the need to use the advanced search option
  • a quick view option allowing users to display the first page of a document, eliminating the need to download and open an entire file to view its content
  • a subscription expiration option, helping users to easily clear out old subscriptions that are no longer needed
  • a bookmark folders option to improve the organization of finding bookmarks

Comments or questions on the upgrade or use of Royal Drive should be directed to the Technology Support Center at (570) 941-HELP.


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