TAG has recently received concerns about the computers in the Hyland 102 computer lab not working properly when they’re needed for computerized testing.
Upon hearing the concerns, IR’s response was that none of the problems had been reported to the Technology Support Center – and they can’t fix computers if they don’t know they’re not working. IR recommended that faculty be sure to report malfunctioning computers to the TSC, so that the right people can take care of them – and said that classroom and lab resources get the highest priority.
Does anyone have any comments on this? Have you had similar experiences? Do you report problem computers to the TSC when you come across them?
Leave a Reply