Heads up if you’ve tried to use an iPad on campus wireless. Network Infrastructure passed along some good news this morning:
We have received feedback from a number of users regarding the frequency in which iPads have to authenticate to ROYALAIR and how this is causing issues accessing some services from their device. This behavior is due to the unique way in which the iPads manage their wireless connections in that the device disconnects from the wireless network when the device is in a sleep state. Due to a low heartbeat timer in Cisco NAC, the device is decertified from the network while in this sleep state. In order to prevent this from occurring, we have increased this timer to 8 hours so that a user only needs to authenticate once during business hours. Please continue to provide us with any feedback you may have regarding this or any other iPad network issue.
Thanks to Cal and the rest of Network Infrastructure for the fix!
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