Royal Drive – Off Campus Access

31 07 2013

Update as of August 16th: Fixed!

 

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Notification from the TSC, sent out via email yesterday at 4:20pm:

Access to RoyalDrive from off-campus, via both the portal and the Xythos client, has been disabled as of 4:30 p.m. on Tuesday, July 30, 2013 due to a vulnerability.  Alternative methods for off-campus access are being developed and tested and will be made available as soon as possible.  If you are currently working off campus and need access to files on RoyalDrive, the server, via both the portal and the Xythos client will be made available to you from 9:00 a.m. to 11:00 a.m. on Wednesday, July 31, 2013.

More information will be provided via my.scranton portal announcements.   If you have further questions, you may contact the Technology Support Center at 570.941.4357 or techsupport@scranton.edu.

[Update as of August 1: ]

Off-campus access to Royal Drive will continue to be restricted until the vendor releases a patch for the vulnerability. Employees having a critical business need to access Royal Drive from off-campus through the end of next week may request alternative access by submitting an email message to techsupport@scranton.edu with a valid business justification. If you have questions, please contact the Technology Support Center at (570) 941-4357.


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