ANGEL to Desire2Learn Transition Update

29 11 2013

All-faculty email sent out by CTLE on 2013-11-26:

Dear Faculty,

The conversion of ANGEL courses to Desire2Learn (D2L) will take place in 2 stages next month.

On December 10, 2013 courses from the following semesters/terms will be converted:

  • Fall 2011
  • Special Fall 2011
  • Intersession 2012
  • Spring 2012
  • Special Spring 2012
  • Summer 2012
  • Special Summer 2012

On December 19, 2013 courses from the following semesters/terms will be converted:

  • Fall 2012
  • Special Fall 2012
  • Intersession 2013
  • Spring 2013
  • Special Spring 2013
  • Summer 2013
  • Special Summer 2013
  • Fall 2013
  • Special Fall 2013

Suggestions for Conversion
The conversion tool is robust and performs well; it transfers all course content from ANGEL to D2L. However, in order to ease the transition from ANGEL to D2L, we suggest that you perform the following steps in your ANGEL courses prior to the conversion dates:

  • Nest all content in folders under the lessons tab,
  • Save all of your original syllabus files in .doc and .pdf,
  • Eliminate any unnecessary syllabus files from syllabus files area. D2L will migrate any file in the ANGEL syllabus files area with the word syllabus in it,
  • Label all content explicitly,
  • Save subtitles in content items in a text document OR move to the Description area for each content item. Content item subtitles will not migrate over to D2L,
  • Move/copy all LOR content back to the course.

Student Data
Course content from ANGEL will copy over to D2L. However, ANGEL student data will not. We suggest that you backup all grade book, discussion, and dropbox submission data prior to May 31, 2014.

Back up student grades:

  • Navigate to the ANGEL Manage tab of each course,
  • Gradebook => Overall Report => Save as PDF or,
  • Gradebook => Export Grades to save as a comma delimited file.

Back up discussion forums:

  • Navigate to the ANGEL Communicate tab of each course,
  • Click on a forum,
  • Select Nested View in drop down menu next to New Post,
  • Click [+] in front of Post Title to turn it into [-],
  • Click the printer icon at top right,
  • Select a pdf printer to save your discussion forum in pdf format.

Back up dropbox submissions:

  • Navigate to the ANGEL Lessons tab of each course,
  • Locate a droppbox,
  • Mouse over the dropbox title and click Submissions,
  • Click on Download Submissions,
  • Select All Submissions from the drop down menu,
  • Click Download to save a zip folder to your computer.

Desire2Learn Workshops
The CTLE will offer numerous workshops in January 2014 to prepare you for the switch to D2L. There will be 2 types of offerings: training hands-on sessions and open migration workshops. The hands-on sessions will cover basic functionality of D2L as well as the grade book, discussion forums, and assessments. The open migration workshops will provide one-on-one assistance in adjusting the converted content from ANGEL into D2L. The workshop schedule is available online.

As always, the CTLE and ITDA will be available to help make this transition as smooth as possible. Please do not hesitate to call upon us at any time.

Happy Thanksgiving!
Best regards,
Connie Wisdo, ITDA
Eugeniu Grigorescu, CTLE





TAG Meeting Notes 2013-11-06

11 11 2013

TAG Meeting November 6, 2013 2:00pm-2:50pm

Attendees:
Paul Cutrufello, Kim Daniloski, Dave Dzurec, Jim Franceschelli, Eugeniu Grigorescu, Andrew LaZella, Kristen Yarmey

1. Brief Reports

Desire2Learn (Eugeniu)

Eugeniu (CTLE) and Connie Wisdo (ITDA) sent an email to all-faculty detailing the schedule and plan for our LMS conversion from Angel to Desire2Learn.  CIO Jerry DeSanto would be joining Eugeniu and Connie for a presentation to Faculty Senate scheduled for November 8. CTLE will host Desire2Learn showcases for faculty on Monday, November 11 (3:00 – 4:00pm) and November 12 (4:00 – 5:00pm) in Brennan 228.  CTLE has also scheduled several Desire2Learn training workshops for faculty.

Identity Finder (Kristen)

Adam Edwards (Information Security) and Joe Dreisbach went to a recent IRB meeting to discuss options for encrypting research data to better ensure subject confidentiality. Adam proposed two tools (TrueCrypt and Identity Finder’s built-in Audit Vault) as options, though if possible he would like to settle on one as a campus standard. Adam asked Bryan Burnham to try both tools and report back with any issues or concerns. [Update 2014-07-03: Support for TrueCrypt has been discontinued, so Information Security no recommends using 7Zip for encrypting sensitive or confidential data.]

TAG members have been piloting automated Identity Finder scans, which are running each Friday at noon. No TAG members had experienced any performance issues. However, Kristen is concerned that the scans are essentially invisible to the user – that is, there is neither notification prior to the scan beginning nor confirmation with report results at the conclusion of the scan. She would like users to be able to see a log of the scans and results from their computers (even if only on an opt-in basis). Adam is looking into this. Ordinarily, users do not know their scan results – Adam meets one-on-one with users, based on how high the risk is (e.g., large number of hits for PII – personally identifiable information – especially if stored in unsecured folders or applications like Dropbox = higher risk).

Adam has offered to give a demonstration of Identity Finder so that faculty can better understand what Information Security sees in the reports and how they work. TAG members present decided to ask for a small TAG demo first, after which we will determine whether or not a demonstration should be given to the full Faculty Senate. Kristen will contact Adam to schedule a TAG demo in December.

2. Items for Discussion

Budget Priorities – Specialized Software and Labs

At our October meeting, we talked about gathering faculty feedback relating to specialized software an computer labs, to better prepare for future discussions about budgeting priorities. We decided in October to compose a survey for faculty members. We spent much of the November meeting working on a draft of the survey, which will ideally be disseminated to all faculty on or around November 13 (such that results can be shared with Information Resources by early December). Kristen will send the revised survey draft to all TAG members for further comment and review.

Jeremy Brees (in absentia) had suggested that TAG give the academic deans a heads-up about the survey, since it may prompt questions from faculty. Jeremy, Paul, Dave, and Kristen will talk to their respective deans prior to the survey being sent out.

Adjournment

The meeting adjourned at 3:00pm. This was our final scheduled meeting for Fall 2013. Kristen and Dave will coordinate scheduling for Spring 2014 meetings.





Desire2Learn Showcase Presentations Coming Soon

1 11 2013

Reposting from email to all faculty, sent by CTLE on  2013-11-01:

Dear Faculty,

The CTLE will be hosting showcases of the D2L features on Monday, November 11 (3:00 – 4:00 pm) and Tuesday, November 12 (4:00 – 5:00 pm). Both presentations will be in Brennan Hall 228.

In addition, the CTLE will offer numerous workshops in January 2014 to prepare you for the switch to D2L. There will be two types of offerings: training hands-on sessions and open migration workshops. The hands-on sessions will cover basic functionality of D2L as well as the grade book, discussion forums, and assessments. The open migration workshops will provide one-on-one assistance in adjusting the converted content from ANGEL into D2L. The workshop schedule can be found here – D2L workshops.

Best regards,
Connie Wisdo, ITDA
Eugeniu Grigorescu, CTLE





Desire2Learn Conversion Plan

10 10 2013

Reposting from email to all faculty, sent by CTLE Director Eugeniu Grigorescu on 2013-10-10:

Dear Faculty,

After an extensive and in-depth evaluation process by the Learning Management System Evaluation Working Group, the University has chosen Desire2Learn (D2L) as its next Learning Management System (LMS). An email from Dr. Harold Baillie and Dr. Jerry DeSanto regarding this decision was sent on July 1, 2013.

The Evaluation Working Group consisted of faculty members recommended by the Technology Advisory Group (TAG), undergraduate and graduate students, and staff members from several campus departments who will be supporting the new LMS.

D2L will be available for the Spring 2014 semester. ANGEL will be available until May 31, 2014. During the Spring 2014 semester, ANGEL and D2L will run in parallel. You will have the option to choose which system you want to use next spring.

The Center for Teaching and Learning Excellence (CTLE) and the IT Development and Applications (ITDA) are working with a group of pilot faculty this semester to optimize the migration process and prepare “best practices” for teaching and learning in D2L.

Course Conversion – ANGEL to D2L
Over the next 2 months, ANGEL courses will be converted/migrated to D2L. Existing ANGEL courses from fall 2011 through summer 2013 will be converted automatically. Moreover, you will be able to request conversion of additional courses via an online form. The form will be available in early January 2014. The form’s availability will be announced via email.

Access to D2L
D2L will be available for faculty access on Monday, January 6, 2014. At that time, you will be able to view all of your converted courses from ANGEL.

Teaching with D2L
During spring 2014, you may use either ANGEL or D2L, but not both. If you decide to use D2L, you must complete an online form to opt in to teach all of your courses in D2L. The form and instructions will be available in early January. The form’s availability will be announced via email. The deadline to commit to using D2L for Spring 2014 is Friday, January 17, 2014.

In spring 2014, the only courses accessible by students in D2L will be those that you committed (opted in) to teach using D2L.

D2L Showcase
The CTLE will be hosting showcases of the D2L features on Monday, November 11 (3:00 – 4:00 pm) and Tuesday, November 12 (4:00 – 5:00 pm). Both presentations will be in Brennan 228.

D2L Workshops
The CTLE will offer numerous workshops in January 2014 to prepare you for the switch to D2L. There will be 2 types of offerings: training hands-on sessions and open migration workshops. The hands-on sessions will cover basic functionality of D2L as well as the grade book, discussion forums, and assessments. The open migration workshops will provide one-on-one assistance in adjusting the converted content from ANGEL into D2L. The workshop schedule will be announced via email in mid November.

D2L Links

As always, the CTLE and ITDA will be available to help make this transition as smooth as possible. Please do not hesitate to call upon us at any time.

Best regards,
Connie Wisdo, ITDA
Eugeniu Grigorescu, CTLE





TAG Meeting Notes 2013-10-02

3 10 2013

TAG Meeting October 2, 2013 2:00pm-2:50pm

Attendees:

Jeremy Brees, Tim Cannon, Kim Daniloski, Dave Dzurec, Tara Fay, Jim Franceschelli, Eugeniu Grigorescu, Andrew LaZella, Sandy Pesavento, Kristen Yarmey

Mary Goldschmidt, newly appointed Faculty Development Specialist in CTLE, sat in on our meeting to introduce herself to TAG members and gain familiarity with TAG-related projects.

1. Brief Reports

Desire2Learn (Eugeniu)

Staff members in CTLE and ITDA continue to develop an implementation plan for our switch from Angel to Desire2Learn. More details are forthcoming, but here’s what we know so far:

  • Desire2Learn will be in place in January and available for Spring 2014 teaching
  • By default, 2 years’ worth of past courses will be converted from Angel to Desire2Learn (academic years 2011-2012, 2012-2013). Faculty will be able to request that older courses be converted (e.g., if you’ve used Angel to teach a course that only runs every three years).
  • Desire2Learn support staff will do training for on campus trainers and administrators.
  • In mid-November, there will be 2 introduction sessions for faculty.
  • CTLE will be working with a few faculty members to pilot courses. (Eugeniu will let us know who.)
  • Angel will be “turned off” in May 2014 (that is, it won’t be available for teaching), but it will still be available for content retrieval until September 2014.

Let TAG know if you have questions or requests related to the LMS transition and we’ll pass them along to CTLE and ITDA.

Identity Finder (Kristen)

At our September 2013 meeting, TAG members volunteered to serve as pilot participants for faculty implementation of automated Identity Finder scans (prior to full rollout). Automated scans were to begin at noon on Friday, September 19. TAG members reported no indication that scans had taken place, but Jim explained that users are not necessarily notified by the Identity Finder application when a scan is running and that users cannot see their own scan results. Kristen will contact Adam Edwards in Information Security for clarification on this point.

Kristen continues to work with Adam on preventing Identity Finder scans of confidential human subject research data or client files. Adam met with Joe Dreisbach and University Counsel Rob Farrell for additional discussions about managing sensitive research data. Adam reported that Joe would meet with the IRB.

Automated scans do not apply to faculty members using Mac or Linux machines.

Active Directory – R Number Log in (Jim)

On September 25, Kristen and Dave met with Jim, Jerry DeSanto (VP of Planning and CIO), Robyn Dickinson (AVP of Planning and Information Management), and Lorraine Mancuso (Director of Project Management) to discuss IR’s current and planned projects for this academic year. There were three major projects of particular interest to or impact on faculty: implementation of Active Directory log-in for faculty desktops, phasing out of Windows XP, and a new lecture capture pilot.

Jim reviewed IR’s plan for converting faculty desktop PCs to Active Directory login – which on the user side essentially means that we will log into our desktops using our R numbers, as we do for lab or classroom computers. The conversion just began and will roll out over campus through the rest of Fall 2013, scheduled by department. Users will get email notifications one week prior to their scheduled conversion, as well as an email reminder the day before conversion that will include instructions. Triage teams of IR staff members will be available to assist users.

This change will only apply to Windows PCs (XP and Windows 7). The change does not apply to Macs, laptops, or tablets. Connections to networked printers, copiers, etc will be maintained.

Faculty members in Psychology were scheduled for the first rollout (with IR staff, since they are all in AMH) on September 30, but an unexpected issue delayed the conversion. Tim reported that this was confusing for users who tried to log in with their R numbers as they had been instructed to do and were not able to access their machines.

Windows XP End of Life (Jim)

Microsoft is discontinuing support for Windows XP in April 2014. There are about 1,000 XP machines on campus at this time – about 400 of them in Academic Affairs (including faculty but also adjuncts, academic staff, etc). IR plans to update all remaining XP machines to Windows 7, though not all of them will be completed by April 2014. For faculty desktops with XP, the conversion will involve downtime. Jim said that conversions are being scheduled with the academic calendar in mind, and once the schedule is released, faculty will be able to request alternative dates for conversion if the assigned date conflicts with teaching or research. Training on Windows 7 is available from Jack Williams.

Lecture Capture (Jim)

Last year, MediaSite lecture capture systems were installed in two rooms in LSC. TAG members Jeremy Sepinsky and Tara Fay were among the faculty who piloted the technology. This year, there was increased demand for lecture capture in LSC, but it was not feasible for IR to install MediaSite in additional classrooms, since each MediaSite installation requires its own, local server.

This year, faculty in Nursing and Counseling are piloting a different, cloud-based tool for lecture capture – Panopto. Feedback so far is positive, and installation is much easier and faster. At the end of the semester, IR will seek feedback from the pilot faculty to decide how to extend lecture capture services on campus.  TAG member Sandy Pesavento will keep tabs on faculty feedback. Kristen suggested that CTLE arrange a Faculty-to-Faculty workshop or demonstration for Panopto.

Angel Support (Dave)

The Faculty Senate executive committee reported concerns from at least one faculty member about the availability of support for Angel during off hours (nights and weekends). Jim said that faculty can contact the Technology Support Center over the weekend (9am-5pm Saturday, 12pm-10pm Sunday) for support. On Saturdays, students work the TSC but can escalate a major issue to staff. On Sundays, a staff member is present.

3. Items for Discussion

Budget Priorities – Software and Labs

IR administrators are preparing contingency plans should budget cuts be required for the future. Two areas that may be at risk for cuts are specialized software licenses and computer labs. In order to minimize the impact on teaching and research, IR needs information from faculty about what is most important to us. Dave and Kristen would like TAG to gather faculty feedback in October and November that can be submitted to IR in time for discussions in December. Several points from our discussion:

  • There was general agreement that a survey would be more effective than a faculty forum. We also agreed that we would need to work through department chairs, Faculty Senate, etc to encourage responses. We could especially focus efforts on departments that we know rely heavily on specialized software and labs.
  • Jim will provide a list of specialized software and computer labs currently available. For software, Sandy asked if the list could include prices to give faculty a better understanding of which licenses are most costly. Kristen suggested that we could break the list into pricing ranges or levels if actual costs cannot be shared. Dave suggested that a financial incentive could be explored — for example, the Library’s acquisitions budget is allocated to departments, which then can use that funding for databases, journals, and books.
  • We need to understand how specialized software is used — e.g., whether a faculty member needs one license for his/her research, a handful of licenses for his/her lab, or lots of licenses since the software is a required part of a course.
  • We would also like to understand if faculty would consider alternative software options. For example, Tim suggested that we push faculty and students towards R rather than using SPSS, which is extremely expensive.
  • The Library’s Learning Commons initiative will include providing specialized software at dedicated machines (possibly reservable), so the Library may be able to cushion some of the impact of cuts. Kristen and Jim will work with Learning Commons Coordinator Sheli McHugh to coordinate and share feedback from the faculty survey, such that the Library can anticipate new faculty and student needs.

Kristen will email all TAG members to ask for volunteers (at least one from each college – either a TAG member or another interested faculty member) to assist with developing and disseminating a survey (ideally by the end of the month). Please contact her with suggestions or concerns.

Adjournment

The meeting adjourned at 3:00pm. TAG will reconvene on Wednesday, November 6 at 2:00pm in WML305 (Library instruction classroom).





TAG Meeting Notes – 2013-09-04

5 09 2013

TAG Meeting September 4, 2013 2:00pm-2:50pm

Attendees:

Jeremy Brees, Tim Cannon, Paul Cutrufello, Kim Daniloski, Dave Dzurec, Tara Fay, Jim Franceschelli, Eugeniu Grigorescu, Andrew LaZella, Sandy Pesavento, Kristen Yarmey

1. Introductions

We introduced two new TAG members for this year: Dr. Andrew LaZella (Philosophy, CAS) and Jeremy Brees (Management and Marketing, KSOM). We’re still hoping to recruit an additional faculty representative from PCPS – please let us know if you have any suggestions!

2. Brief Reports

LMS Group (Tara)

The Learning Management System Working Group recommended at the end of Spring 2013 that we switch from Angel to Desire2Learn (see full report for details). TAG members Tara Fay (Biology), Sandy Pesavento (Education), and Teresa Conte (Nursing) all served on the LMS Group, along with fellow faculty members Maureen Carroll (Math) and Julie Nastasi (OT).

The University has since signed on with Desire2Learn. As VP for Planning and CIO Jerry DeSanto announced in July, Desire2Learn will be available for use in Spring 2014, and Angel will be available until June 1, 2014 (so D2L and Angel will run in parallel in Spring 2014).

Staff members in CTLE and ITDA have been working on an implementation plan. We’ve been asked not to share details yet, since the plan hasn’t been finalized, but the LMS Group will be presenting their plans to the Faculty Senate and Deans Conference in the very near future. We’ll post a conversion schedule here when there’s more information available.

Eugeniu noted that CTLE plans to do some pilot course conversions with several faculty members early on in the process – particularly faculty members whose Angel courses have a lot of specialized content.  (Tara has already volunteered to be one of the pilot participants.) There will be trainings and demonstrations available for faculty.  Let TAG know if you have questions or requests related to the LMS transition and we’ll pass them along to CTLE and ITDA.

Website Proposal Group (Dave)

Dave, Jeremy S., Kristen, and Katie met with Hal Baillie, Jerry DeSanto, Gerry Zaboski, and Vince Carilli in May to discuss the Website Maintenance Proposal that members of TAG drafted last year as a solution for the complex issue of maintaining and updating departmental websites. All parties generally agreed that maintaining departmental websites is a serious issue affecting recruitment of students and faculty, but unfortunately a new position (full time or part time) is not an option. TAG will table this issue unless we come up with other options to explore.

On a related note, during the switch to the new responsive design for the University website this summer, some departments were prepared for the conversion and had sized images uploaded in time, but others did not.

Acceptable Use Policy (Dave)

The Acceptable Use Policy drafts are moving forward and will go to the University Governance Council and the Faculty and Staff Senates this semester.

Identity Finder (Kristen)

At our April 2013 meeting, IT Services Director Jim Franceschelli and Information Security Director Adam Edwards brought a proposal for Identity Finder Automated Scans to TAG for faculty feedback. TAG shared two main concerns from faculty:

1) Decreased performance of computers during Identity Finder Scans — Adam had explained that the automated scans would be implemented with IT staff members first, so that he’d be able to smooth out the process before implementing with faculty. Jim noted that the staff rollout had gone smoothly and IT Services had not received any complaints about decreased performance. The *first* Identity Finder scan tends to take the longest, but subsequent scans are quick.

2) IRB data – concerns that Identity Finder scans of machines storing human research subject data or client files would breach subject confidentiality. We were working over the summer on preparing recommendations for faculty members who store IRB data on how to encrypt and password protect their data folders, such that the data would be protected from Identity Finder scans but (perhaps more importantly) also from external malicious attacks. Kristen will check in with Adam to find out the status of the recommendations.

All TAG members in attendance volunteered to serve as pilot participants for faculty implementation of Identity Finder prior to full rollout.

Jim recommended that faculty members run their own Identity Finders scans ASAP due to the increase in malicious attacks on campus computers — IT Services can clean and return faculty desktops much more quickly if a recent Identity Finder scan has confirmed the absence of confidential or sensitive data.

Information Resources Advisory Council (Kristen)

IRAC will meet twice this academic year, in October and March. TAG normally sends two faculty representatives to IRAC meetings. Paul Cutrufello volunteered to continue serving on IRAC this year. Andrew LaZella volunteered to serve as the second representative depending on the schedule for IRAC meetings. Kristen will contact Robyn Dickinson for IRAC meeting dates.

3. Items for Discussion

University Website Changes (Kristen)

During the summer, there were several major changes to the University’s web presence. Kristen opened the floor for feedback or comments on these transitions:

  • Academic server (academic.scranton.edu) decommissioning — Kristen worked with Adam Edwards in Information Security to reach out to faculty members who still had content on academic. CTLE offered support for faculty who needed help moving their content, generally recommending that faculty members use existing templates in the University’s content management system (CMS). While the transition seemed to go smoothly, there is still a need for a place or host for faculty and student web development. At least one faculty member had needs that could not be fulfilled in the CMS.
  • Responsive redesign of www.scranton.edu — There are several reports of templates not quite making a smooth transition – e.g., Faculty/Staff pages like the History Department’s, dropdown links on the Provost’s website, etc.
  • m.scranton.edu takedown — The Library had issues with this, but TAG members hadn’t heard any other concerns. [Update 2014-02-12: Lori Nidoh in PR clarified that m.scranton.edu had not been taken down. Instead, automatic redirects had been implemented.]
  • my.scranton.edu (Luminis) upgrade — TAG members reported several ways in which the new interface unintuitive. Student schedules are difficult (for students) to find, as are the Faculty/Staff directory, class rosters, and course evaluations. However, TAG members agreed that by now most people have figured out where links are, so we don’t want to request changes to the Faculty Tab at this point.

WordPress (Kristen)

The University set up a local WordPress network in late 2011. It now hosts admissions blogs, the Library blog, and the History Department blog. IR staff members had indicated that they were working on developing guidelines for how the WordPress network could be used and creating a process through which sites on the network could be requested.

In the meantime, several faculty members have requested WordPress sites for other uses – internal collaboration, classroom use, etc.  To date, while internal collaboration requests have been accommodated, IR has denied requests for classroom use. Jim explained that IR is working on determining what level of support they can provide. For example, while supporting one faculty member’s WordPress site would not be time intensive, supporting 30-40 classroom sites would be an issue — whose job does this become? There are also other issues IR wants to consider before providing class-based WordPress support – e.g., archiving student work, providing access and security, etc.  IR’s preference would be to provide support for classroom blogs via Desire2Learn once we convert over from Angel. Kristen asked Eugeniu if one of the D2L faculty pilots could include a blogging feature so that faculty members can see what blogging features are or aren’t available in D2L.

IR staff members are meeting to discuss the WordPress service in a few weeks. Kristen asked if faculty members can participate in this conversation, and Jim said that he will let TAG know when faculty input is needed. TAG will expect to see drafted language on service levels for WordPress at our November meeting, in the hopes that the service may be available for use in Spring 2014.

TAG Senate Status (Dave)

Dave (as TAG’s Faculty Senate liaison) reported that Senate president Rebecca Mikesell would like to propose that TAG become a full Senate Committee, (possibly called the Technology Advisory Committee). The membership criteria would be the same as we discussed last year for TAG as a subcommittee of the Academic Support committee — that is, flexible membership aiming for representation from CAS, PCPS, KSOM, and the Library, with at least one faculty Senator, who will serve as TAG’s liaison to the Senate. Dave noted that if TAG is a full Senate committee, TAG’s Senate liaison will serve on the Senate Executive committee.

TAG members had no objections to the proposal, which will likely be brought up for a vote at the September 13 Senate meeting.

4. New Business

Jim gave us some quick updates on changes that will affect or interest faculty:

  • Desktop computer logins — by the end of 2013, logins for desktop computers will change to the user’s R number and my.scranton password – so users will not have to remember a separate desktop password. This is part of the continued implementation of Active Directory authentication.
  • Google Chrome browser — IR will begin providing Google Chrome to University computers via KBOX. There are still some details to be worked out on this – Jim will let us know when it will happen and what will happen for users who already have Chrome installed.
  • Office 365 — We converted to Office 365 from Live@Edu over the summer. We’ve already benefited from increased email storage space and access to “lite” cloud versions of Office software. We will see a few new features later this fall, including Lync instant messaging and SharePoint collaboration software.

Kristen and Dave will meet with Jerry DeSanto, Robyn Dickinson, Lorraine Mancuso, and Jim on September 25 for a full “road map” discussion of what’s coming this year from IR for faculty.

The meeting adjourned at 2:50pm – TAG will reconvene on Wednesday, October 2 at 2:00pm in LSC591 (CTLE Conference Room).





LMS Working Group – Final Report

25 05 2012

The final report of the Learning Management System (LMS) Work Group is now available on the University’s web site at www.scranton.edu/lmssearch.

As a reminder, the Group’s recommendation was that the University stay with ANGEL for two more years, but revisit the LMS market in Spring 2013.

The Group also recommended that the University purchase Blackboard Mobile Learn for ANGEL.**

Thanks so much to the Work Group and especially our faculty representatives for their work!

**I believe there’s a budget request in for this, but I’m not sure if it’s been approved yet.





Angel it is, through 2014

9 05 2012

The Learning Management System (LMS) Work Group made its recommendation this morning – we’ll be sticking with ANGEL through Spring 2014.

A full report is on the way, but in the meantime, here’s the announcement from Work Group leader Connie Wisdo:

Hello all,

The LMS Evaluation Working group had its final two meetings over the last three weeks and concluded its work.  Below is a synopsis of the meeting minutes and the final recommendation made by the group.  (A full report will be compiled and made available in the coming weeks.)

Group members discussed their findings and observations from testing the three LMS products chosen as finalists – Blackboard Learn, Desire2Learn and Moodlerooms.  It was recommended unanimously by group members that Moodlerooms should be dropped from consideration due primarily to its lack of internal email.  We concluded that the messaging features of Moodlerooms did not adequately substitute for an internal email system.  Of the remaining two finalists, Desire2Learn was deemed a slightly better choice for us than Blackboard, overall.  Many factors were taken into consideration in the analysis, but it really came down to (1) course conversion capabilities in Desire2Learn were better than those in Blackboard; and (2) the students who evaluated the products overwhelmingly chose Desire2Learn over Blackboard.  Overall there were many issues with converting courses from ANGEL to each of the LMS products evaluated.

Since we are now not being forced to move away from ANGEL, the group considered the possibility of the University staying with ANGEL, for at least two more years. CTLE and ITDA did some background research for the group, by conducting a conference call with Blackboard reps.  They gave us assurances that ANGEL development will continue, but the majority of Blackboard’s resources will be put towards the Blackboard Learn product. Blackboard said it will be putting more development into ANGEL mobile than ANGEL desktop.  Therefore, the group concluded that any changes to ANGEL desktop will be minor over the next several years.  The group was asked to identify any shortcomings in ANGEL which, if not addressed in the next two years, would significantly hamper our institution’s teaching and learning practices.  None were identified, except for the lack of a good mobile interface.  Otherwise, ANGEL seems to be adequately meeting faculty and students’ needs.

Due primarily to the experiences encountered in the LMS sandboxes with course conversion, and the significant cost, time and energy associated with transitioning to Desire2Learn at this time, the group members unanimously recommended that we stay with ANGEL for two more years (through Spring, 2014), and re-look the LMS market in Spring 2013.  Doing so will allow us (1) to see if LMS products’ course conversion capabilities improve to the point of being acceptable to our faculty; and (2) to determine if any of the newer LMS products (such as Canvas by Instructure) evolve to a point where they could be considered as possible replacements to ANGEL at that time.

The group also unanimously recommended that if we stay with ANGEL we purchase Blackboard Mobile Learn for ANGEL.  Respondents to a recent mobile app survey conducted by Public Relations and ITDA overwhelmingly named mobile access to the LMS as their top priority for mobile functionality on our campus.  We have had the free version of Blackboard Mobile Learn for ANGEL for approximately 18 months, usable only on iOS devices (iPad / IPhone), with connectivity available only via Wi-Fi, or via the Sprint network.  However, the full version of Blackboard Mobile Learn can be used on both iOS and Android devices, and with any cellular network.  A significant portion of our students have Android smartphones and/or tablets, and are therefore incapable of using the free version of Mobile Learn for ANGEL.  I negotiated with Blackboard to get a free trial of the full version of Mobile Learn for ANGEL, from mid-April, through the end of the Spring semester.  The app was demonstrated at the working group’s April meeting and members of the group were encouraged to download the app.  Several CTLE TechCons downloaded and evaluated the app, and concluded it was quite adequate for students’ needs.

As I said earlier, a detailed summary of the group’s overall evaluation process, conclusions and recommendations is forthcoming.  I expect to have it finalized and made available to the campus community by May 18th.  In the meantime, if you have any questions, please feel free to call or email me.

Thank you,

Connie Wisdo
Director, IT Development & Applications
x4123
constance.wisdo@scranton.edu

 

Many thanks from TAG to the faculty representatives who served on the Work Group:  Maureen Carroll (math), TAG member Teresa Conte (nursing), Tara Fay (biology),  Julie Nastasi (OT), Wesley Wang (economics/finance), and Keith Yurgosky (communications, part time).





Mobile Apps Group update

24 04 2012

Updated 5/10/12: Minutes from this meeting

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The University-wide Mobile Apps Group met last week for the first time since February 8.  A few updates that are relevant to faculty:

Blackboard Learn Mobile App for ANGEL

  • Since the Learning Management System (LMS) Work Group is now considering staying with Angel as an option, the University is doing a full-blown trial of Blackboard Mobile Learn for Angel to see if it can meet student/faculty mobile needs.
  • The mobile version does not have all of the features that the standard Angel interface does – most notably, the gradebook and assignment dropbox are not fully accessible from the mobile app.
  • Faculty can try it out by downloading the app (the “New” version with the red ribbon on the icon) to their mobile device.

Review of Mobile App Survey Results

  • Lori Nidoh shared results from the Spring 2012 Mobile App and Services Survey that they ran on campus. Lori’s presentation (pptx) is here: 2012 Mobile Survey Findings
  • Most of the survey respondents were current undergraduate students – only about 3% were faculty.
  • Survey respondents were very interested in getting mobile access to Angel. Mobile access to Angel was ranked most highly (average of 3.9 out of 5) of a list of suggested future features, and more than 60% of respondents ranked it as the University resource they’re most interested in accessing from their phone.

Android access to the my.scranton portal





TAG Meeting Notes 4/12/2012

16 04 2012

TAG met on Thursday, April 12 for our final meeting of the 2011-2012 academic year.

Standing Committees:

IRAC

  • IRAC (the Information Resources Advisory Council) will be meeting this week.

Learning Management System (LMS) Work Group

  • Blackboard recently announced that 1) they are purchasing MoodleRooms and 2) they will be extending support for Angel indefinitely.  (See this post for more information)
  • The LMS Work Group will still be reviewing the three original options (Blackboard, Desire 2 Learn, and MoodleRooms), but will now also consider the option of staying with Angel for the future.
  • Mobile support for the LMS is still a primary concern for faculty and students.

Information Management Advisory Committee (IMAC)

  • The Incidental Use policy has been approved by the Cabinet. The final draft of the policy has been posted on the web.
  • There is still some concern among faculty about the governance process the Incidental Use policy went through. Anne Marie noted that there are some issues (e.g., privacy and confidentiality) for which compliance with federal regulations, rather than consensus from faculty and other campus users, must be the goal.
  • TAG was able to provide feedback on the policy language at an early stage, and we hope to continue to work with IR in that capacity on future policies.
  • A privacy and employee confidentiality policy is still in the works.

Previous Action Items

Incidental Use Policy

  • See IMAC discussion above.

Academic Technology Plan

  • The Academic Technology Plan has been backburnered. Anne Marie said that it’s unlikely any progress will be made on the Plan any time soon, since there are too many other things going on on campus that are a higher priority.
  • At some point, the next step will be for Anne Marie to meet with Jeremy and Kristen to identify a path forward.

Faculty Directory

  • HR and the Provost’s Office are continuing to explore options for storing in Banner such faculty-related information as chair or program director status and departmental affiliation.
  • Currently, Banner identifies a faculty member as a Chair, but does not specify of what department or departments.
  • The Provost’s Office has volunteered to maintain this kind of data once a location in Banner is identified. This information changes from term to term, so frequent maintenance is important.
  • The Provost’s Office would like to know what *other* information about faculty status or affiliation should be recorded that isn’t currently documented somewhere.
  • In a related project, Anne Marie and Maria Landis are working to create web profiles for faculty members – similar to those done in the past few years for new faculty, which are highlighted from the Provost’s web site. This set of data will include faculty photos, and will be compiled and maintained manually in flat HTML rather than in a relational database. We discussed that this seems like a very ineffective way to gather, publish, and maintain information about faculty members. However, this was the only solution presented to the Provost’s Office by PR.  Eugeniu suggested that the web pages could be hosted somewhere else so that information could be pulled from Banner.

Networking Computers Follow-up and Resolution

  • A faculty member contacted TAG with a concern about networking computers. The issue is now resolved, but it served to highlight some ways in which communication between faculty and the Technology Support Center and IT Services staff members could be improved.
  • Jeremy met with Jim and Robyn to discuss the faculty member’s request and the TSC’s service response. On the IR side, the communication issues inspired some changes in the Support Center workflow.
  • On the faculty side, TAG will work on encouraging faculty members to 1) report issues to the TSC either via phone (941-HELP), email (techsupport@scranton.edu), or Footprints, 2) if reporting by phone or email, to request a ticket number to be able to follow the TSC’s progress, and 3) provide as much information as possible to the TSC staff member (e.g., classroom number, symptoms, any attempted troubleshooting, etc) to speed service response time.
  • Kristen asked if there could be an “other” category in Footprints for requests that don’t seem to fit under any other category. Anne Marie warned that then every request would be submitted as “other.” Jim recommended that faculty who aren’t sure what Footprints category to use should call or email the TSC, who will route the ticket to the proper category.

Leahy Hall and Classroom Technology

  • Teresa C. and Sandy met with Dean Pellegrino to request that a TAG representative be involved in classroom mediation discussions regarding the new PCPS building. Dean Pellegrino agreed with this request.
  • TAG and IT Services will work to keep each other informed on classroom mediation in the new building.

St. Thomas Hall and Classroom Technology

  • The plans for the St. Thomas renovation have changed, so there are no longer plans to remodel classrooms in that part of the building, only faculty offices.

Lecture Capture

  • The lecture capture end point devices are already installed in the Science Center. IT Services is currently working on configuring the back end MediaSite server.
  • Testing will continue through the spring, with a goal of implementation over the summer for use by faculty in Fall 2012.

New Incidents/New Business

Faculty/TSC communication

  • A faculty member contacted TAG about a ticket that she put in to the TSC. The TSC staff member who responded hadn’t read her initial request, so while the issue was eventually resolved, it took a few more emails back and forth than it should have. This seems to have been a one-time mistake on the part of the TSC staff member rather than a systematic error, but it renewed our discussion of how faculty can best communicate with and report problems to the TSC, and how TAG can relay that information out to faculty.
  • We discussed the possibility of tutorials or screenshots on Footprints being made available, though faculty don’t necessarily have time to view tutorials.
  • When Luminis (the my.scranton interface) is upgraded, Kristen will request that the faculty tab have TSC contact information clearly highlighted so that it’s easier to find.
  • Jeremy suggested that TAG work with IR staff to incorporate that information into New Faculty Orientation.
  • Other possibilities included communicating with faculty administrative assistants or emailing faculty at the beginning of the semester to ask if they need help adapting to a new classroom.
  • The best way for the TSC to get information is to have a conversation directly with the faculty member experiencing the problem, whether via phone call to the TSC, email, or Footprints request.

Thin client computing

  • IR is currently experimenting with thin client computers in the Library. The experiment has hit some road blocks, so the original computers were replaced, and the pilot is now continuing.
  • Once the thin client model is proved successful, the next step would be to replace the lab computers in the Library and in Brennan, and then additional computer labs on campus.
  • Faculty and staff computers are farther away on the timeline.
  • One of the major benefits but also difficulties of thin client computing is software licensing – e.g., faculty would be able to log on to a virtualized environment from anywhere and have access to the software they need (SPSS, etc). But this is a very expensive process.

Faculty development specialist in CTLE

  • CTLE is hiring a new staff member to work with faculty on pedagogical techniques. This position is not specifically targeted at teaching with technology, and in the job description, the requirements focus on curriculum development.

TAG Membership for 2012-2013

  • TAG members should let Kristen know if they do not plan to continue serving on TAG in 2012-2013. She will send out an email reminder to all members.
  • We plan to follow the same model of meeting as a group once a month, with different TAG members tasked out to serve as TAG representatives on various related committees or projects.

2011-2012 Recap and 2012-2013 Planning

  • We talked about potential technology-related issues that faculty might face in 2012-2013 that TAG should monitor or be actively involved in.
  • Dave mentioned that there may be some technology issues over the summer as faculty move offices, but to date everything has gone smoothly.
  • One of the major concerns for next year may be the maintenance of departmental web pages in the University’s content management system (CMS). Maria Landis has reached out to each academic department to try to identify a point person for web page development and maintenance. There may be significant faculty concerns about the time commitment involved in departmental pages. Lori said that PR doesn’t feel comfortable creating content for academic pages, but at the same time, the pages need to be up-to-date and complete since they’re such an important factor in recruitment. We ended the meeting without being sure of whether and how TAG should play a role in these discussions, but it will likely be an issue that we will address in 2012-2013.

We adjourned for 2011-2012. TAG’s next full meeting will be scheduled for September 2012.