Announcement from TSC, sent out in an all-faculty email on 2013-11-18:
Microsoft Office 365, our hosted email system, is scheduled to be upgraded beginning on Sunday, December 1st at 7:00 pm. This upgrade may take up to 72 hours to complete. Important items to note:
- During this time, customers will continue to have access to their email.
- We recommend customers access email via the portal (my.scranton.edu) for uninterrupted email access.
- Customers using the Outlook client or mobile devices may experience an hour or so during the upgrade, when their account is converted, where they will be repeatedly prompted for their password. We recommend that customers wait an hour and try accessing their email again in the client or on their mobile devices – or access email via the portal (my.scranton.edu).
- This upgrade will provide additional features and functionality including Sky Drive Pro for faculty and students (25GB of free storage space).
- To see what’s new and learn more about Office 365, please visit www.scranton.edu/pit/its/office-365/index.shtml.
Questions may be directed to the Technology Support Center at extension 4357 or by emailing techsupport@scranton.edu.
