TAG Meeting Notes 2014-04-09

14 04 2014

TAG Meeting April 9, 2014 12:00pm-1:00pm

Attendees:
Jeremy Brees, Teresa Conte, Paul Cutrufello, Kim Daniloski, Dave Dzurec, Tara Fay, Jim Franceschelli, Eugeniu Grigorescu, Katie Iacocca, Andrew LaZella, Lori Nidoh, Sandy Pesavento, Kristen Yarmey

TAG members thanked Eugeniu and the CTLE for sponsoring lunch for our meeting (and for hosting us!).

1. Brief Reports/Updates

Desire2Learn (Eugeniu)

CTLE and IR will jointly host Desire2Learn Day on April 24, 2014 (more details in all-faculty email). The event will include Open Office Hours with D2L staff, workshops on using blogs, social media, Wiggio, and Panopto with D2L, and a presentation by faculty member George Gomez (Biology) on his experiences piloting D2L in Spring 2014. All faculty are invited. Most of the sessions are walk-in, but please register if you plan to attend the luncheon.

Eugeniu also reminded TAG members that faculty should back up any student data (including grades, discussion forms, and dropbox submissions) in Angel that they wish to keep. Step by step instructions have been emailed out, but CTLE staff will also hold workshops on this during Senior Week for anyone who needs assistance (see CTLE’s workshop calendar for dates/times). Student access to Angel will be turned off as of May 30, but faculty will have access until July 31. After that, data stored in Angel will no longer be available.

Identity Finder automated scans (Kristen)

Kristen has been working with Adam Edwards and Scott Finlon in Information Security to answer faculty questions about Identity Finder automated scans. Kristen wrote up an Identity Finder FAQ that she will update after getting final confirmation on a few questions from Information Security.  Kim mentioned that her department also had questions about performance and scheduling. Kristen will accompany Dave to the next Faculty Senate meeting to invite further questions or concerns.

WordPress (Kristen)

Following the discussion of WordPress at our March TAG meeting, Kristen and Dave met with Interim CIO Robyn Dickinson and Jim Franceschelli for a TAG update. Robyn and Jim explained some of the time constraints on IR staff members. TAG, the Library, and CTLE will continue to work with IR on this question. In the meantime, a faculty request for a WordPress blog was approved (thank you!). Jim said that WordPress was not yet an option in the Technology Support Center’s Footprints Service Catalog (tsc.scranton.edu), but he will follow up on this.

PR Department/Program Website Initiative (Dave, Teresa, Sandy, and Lori)

TAG members Dave, Sandy, and Teresa attended a meeting of the Committee on University Image and Promotion (CUIP) on March 17 to discuss PR’s department and program website initiative (see Teresa’s notes from that meeting, with additional comments from Dave).

Vendor Converge Consulting has been hired to assist in the preparation of content of about 50 program and department web pages, selected at that meeting. (See PR’s project announcement letter for a full update and list of departments/programs.) Each program/department has been asked to identify a representative who will meet with Converge during their campus visit on April 23-24. Lori noted that as of April 9, all but 2 representative slots had been filled. Dave emphasized that departments and programs will still have ultimate control over the content on these academic pages.

2. Items for Discussion

TAG Communication with Deans (Dave and Kristen)

At the invitation of Dean of the Library and Information Fluency Charles Kratz, Dave and Kristen met with members of the Provosts’ Advisory Board on April 3 to follow up on recent discussions of WordPress (the Interim Provost herself was not present due to the Kane Competition). Charles proposed that formal lines of communication be established between the Deans and TAG, to keep the Deans informed about academic technology issues. The other Deans in attendance (Conniff, Mensah, and Welch) agreed, noting that they would like to be better prepared for meetings about academic technology with an understanding how the technology could impact their colleges. Charles suggested that TAG meet once a semester with the Provosts’ Advisory Board for information-sharing.

Kristen and Dave shared this proposal with TAG members, with no voiced opposition. Kristen further proposed that TAG invite the Deans to contact a TAG member from their college to accompany them at meetings about academic technology in the future. TAG members agreed; Kristen will pass this invitation back to the Provosts’ Advisory Board.

TAG Membership and Leadership for 2014-2015 (Dave and Kristen)

As previously discussed, Kristen will step down as TAG co-chair at the end of the semester. Teresa Conte (Nursing) volunteered to serve in this slot (thank you!). There were no other candidates, so Teresa will start a two-year term as TAG co-chair in Fall 2014. Kristen will work with Teresa during the Summer to ensure a smooth transition. Dave will continue as co-chair in Fall 2014, and Andrew LaZella (Philosophy) will serve in Spring 2015 while Dave is on sabbatical.

Kristen asked TAG members to let her know if they do not plan to serve in 2014-2015. She also invited new members to join if interested.

Kristen and Dave will nominate Paul Cutrufello (Exercise Science) to serve as TAG’s Senate liaison for 2014-2015.

3. New Business

Royal News feedback (Lori)

PR is seeking feedback on Royal News, the weekly email/web newsletter for University students, faculty, staff, alumni, and community members. Lori asked TAG how best to solicit feedback from faculty. TAG members suggested coordinating a focus group with the Provost’s Office (perhaps as a Brown Bag session) as well as offering an online survey. Several TAG members noted that they liked Royal News and had no complaints or concerns. If PR puts out an online survey, Kristen will post it to the TAG site. Any faculty members who wish to share thoughts or comments (or participate in a focus group) on Royal News are encouraged to email royalnews@scranton.edu.

Heartbleed (Kristen)

Kristen shared Information Security’s update and recommendations regarding Heartbleed, a major OpenSSL vulnerability that has affected user privacy and security on many websites. The University’s main authentication service (CAS) was not vulnerable to this issue, and other servers and campus services are now all up to date. Information Security recommends, however, that users change their passwords for Internet sites and (especially if you reuse passwords) for my.scranton. Jim warned against reusing passwords and recommended KeePass as a password management tool.

IT Services Updates (Jim)

Jim provided a few brief updates on IT Services projects relevant to faculty:

  • Windows XP — IT Services aims to have all faculty desktop machines upgraded to Windows 7 before the end of the Spring semester. However, some faculty members aren’t returning calls to schedule and update. Kristen asked TAG members to remind their colleagues to respond to IT Services scheduling efforts.
  • Royal Cards — Old Royal Cards will expire on May 1, but there are still many faculty who have not gotten updated cards. TAG members will remind their colleagues to visit the Technology Support Center before the end of April to avoid being locked out of buildings, etc.
  • Internet Explorer 10 will be pushed out via KBOX before the end of the semester (upgrading from IE 8). Chrome and Firefox installations are currently up to date.
  • Java 7 has now been approved. Jim encouraged faculty to complete these updates in order to avoid security vulnerabilities or software incompatibility.
  • Funding for a campus-wide license for Panopto (a hosted lecture capture service) has been approved! IT Services is working with CTLE to integrate Panopto with Desire2Learn. TAG will work with IT Services in 2014-2015 to expand the availability of the service on campus. Kristen suggested that if IT Services knows approximately how much it will cost to add Panopto to a classroom, perhaps faculty members could apply for CTLE Technology Grants (or other funding) to speed implementation in their building/college.

As a follow-up question, Teresa asked Jim if student photographs could be integrated into Desire2Learn (for class rosters, seating charts, etc). Jim promised to look into this request.  [Post-meeting update from Jim (via email): “Unfortunately, I’ve been told this isn’t possible…  D2L does not have a provision to include photos in an automated upload from Banner. The D2L informed us that there was no way to do a bulk load of photos into D2L.  The only way to upload a photo into a student’s profile is for the student to upload it themselves. D2L is coming to campus later this month.  It might be a good question to broach to them… maybe we can get it on D2L’s development list.”]

4. Adjournment

The meeting adjourned at 1:00pm. TAG’s final meeting for Spring 2014 will be Wednesday, May 7 from 12pm-1pm in WML305. Network Engineer Calvin Krzywiec will join us to discuss IR’s drafted strategy for accommodating the BYOD (Bring Your Own Device) trend. Lunch will be provided (thanks to Library Dean Charles Kratz).





TAG Meeting Notes 2014-02-12

14 02 2014

TAG Meeting February 12, 2014 12:00pm-1:00pm

Attendees:
Jeremy Brees, Tim Cannon, Paul Cutrufello, Kim Daniloski, Dave Dzurec, Eugeniu Grigorescu, Katie Iacocca, Andrew LaZella, Lori Nidoh, Kristen Yarmey

1. Brief Reports

Acceptable Use Policy

CIO Jerry DeSanto announced on February 6 that the new Acceptable Use of Information Technology Resources Policy had been approved by the President’s Cabinet. The new policy is an update to the old Code of Responsible Computing. Many thanks to Jim Franceschelli and Dave Dzurec for co-chairing the committee charged with revision.

PR Department/Program Website initiative

Back in late November, Dave, Kim, and Kristen (along with Hal Baillie, Darla Germeroth, and Ray Schwenk) met with Gerry Zaboski and Lori Nidoh in PR to discuss department and program websites. Also in on the meeting (phoning in from Cedar Rapids) were representatives from Converge, a vendor that PR has hired to help us with initial planning and updates for departmental websites and academic program pages (note: *not* course catalog content/program descriptions, which require formal review).

The main goal from a faculty perspective is to develop content for department/program pages that is consistent across the University website and does a better job of communicating what it is that we do — reflecting the quality of our programs/departments, “telling the story” of the student educational experience, etc. (In 2012-2013 TAG had prepared a proposal for improving and maintaining department/program websites that advocated for additional support for this task.)

Briefly, Converge plans to 1) outline/inventory needed content, 2) do some search engine optimization research (e.g., what terms do users type in to Google when they’re looking for nursing programs?), 3) develop a draft template for page content, 4) get faculty feedback via a campus visit and questionnaire, 5) draft some copy, and 6) help us prepare a long term strategy. Their main output would be a consistent template for department/program pages, and they will create content for up to 50 department/program pages (though the institution has the final say on content). Gerry explained that this way we can get a lot of updates done quickly.

PR and Academic Affairs would like to bring together a steering committee or task force to coordinate this project, with work beginning in March. Gerry has broached this topic with the Committee on University Image and Promotion (CUIP), which includes faculty representatives.  After the November meeting, Kristen and Dave had asked TAG members to identify faculty who might be interested in serving on such a steering committee. Teresa, Sandy, and Dave then volunteered.  However, Lori noted that it has not yet been decided which program/department pages will be selected as the focus of the project, and she was not sure who will make that decision. We agreed that once these programs/departments have been selected, TAG will support the faculty representatives on CUIP in trying to recruit faculty volunteers to participate.

Desire2Learn

Desire2Learn went live in January, and so far the transition seems to be going smoothly (see the LMS transition page for details). About 30 faculty members opted to begin teaching in Desire2Learn in Spring 2014. Courses that are being taught in Desire2Learn have been disabled in ANGEL so that students don’t see them in both places.  Workshops and video tutorials are available for faculty.

Eugeniu reported that there was an issue with merging courses that CTLE wasn’t able to resolve in time for this semester, but it will be resolved in time for summer and fall courses. Another issue has been reported with links – Firefox and Chrome are problematic when trying to display unsecure pages within secure frames.

Mobile Apps

IR’s Mobile Apps feedback group met in December (pptx). Sandy attended as a faculty representative. The group reviewed the University’s current apps — ANGEL Mobile, eAccounts (for RoyalCard), the Straxis app, Student Services app, RoyalSync, and Desire2Learn (which also has two special purpose apps – Binder and Grader) — and discussed what additional features should be mobile accessible.  The Straxis app will be retired at the end of the year and replaced by a locally developed web app for the fall 2014 semester.

Royal Card

Faculty are reminded to visit the TSC to get a new RoyalCard. Take your old RoyalCard or a driver’s license, and you will be photographed.

Windows XP to 7 Conversions

(Jim was unable to attend the meeting but sent an update on this via email.) IT Services is continuing to work on converting all remaining Windows XP machines to Windows 7. Faculty machines are the current priority, with a goal of finishing all faculty conversions by the end of May.  IT Services will contact users to schedule a time and date for conversion — the process takes about two hours.  Dave noted that the history department was almost entirely converted and had no issues.

II. Items for Discussion

Specialized Software/Computer Lab Survey Results

Kristen is still working on putting together the survey results and apologized to TAG members for the delay.

WordPress Network

Kristen reported that at least one additional faculty request for a site on the campus WordPress network (sites.scranton.edu) had been turned down. There seems to be a continuing need among faculty and students for academic web space, particularly since the academic server (academic.scranton.edu) was decommissioned.

At our September 2013 meeting, TAG had requested that IR draft language on service levels for WordPress. Kristen asked Jim for an update on this issue. Jim was unable to attend this meeting but sent an update via email, excerpted here:

We met this past fall and have consulted with the CTLE on various support issues.  Unfortunately at this time, we cannot extend the wordpress offerings.  Looking at the current issues at hand – especially with the CTLE and the conversion to D2L – extending support won’t happen until January 2015 at the earliest. I know there is growing demand and many faculty want to use wordpress as an alternative web site.  Unfortunately the supported options are within the CMS.  D2L does have options for blogging and discussion boards.  I think TAG had offered to look at it from a faculty perspective – any news back on that?

Eugeniu explained that CTLE was unable to provide assistance to IR on support for WordPress at the same time as they are supporting faculty and students during the transition to Desire2Learn.

Kristen asked TAG members for their reactions. The majority agreed that we would like to keep advocating for WordPress but acknowledge that Desire2Learn should take priority at this time. Dave suggested that we revisit the question again in January 2015 as Jim indicated.

III. New Business

Vice President for Planning/CIO

Fr. Quinn announced in December 2013 that Jerry DeSanto would be stepping down as Vice President for Planning/CIO. Associate Vice President Robyn Dickinson will serve as Interim. While the search for a new Provost is taking priority, Dave and Kristen noted that they planned to volunteer TAG’s input (either formal or informal) in any upcoming search for the CIO position.

TAG Leadership for 2014-2015

Kristen will be rotating off as TAG co-chair at the end of Spring 2014. Dave will continue as co-chair for 2014-2015, but will be on sabbatical in Spring 2015.  They asked for one or two volunteers (preferably but not necessarily including a Senator) to serve a two-year term as co-chair. Andrew volunteered to serve in Spring 2015 while Dave is away. We are still in need of another volunteer to serve the full year.

IV. Demonstrations

Adam Edwards and Scott Finlon from Information Security came to the second half of the TAG meeting for two demonstrations.

Firstly, they demonstrated the administrative side of Identity Finder. TAG members have been piloting automated Identity Finder scans, which are running each Friday at noon. Identify Finder scans the user’s computer for any personally identifiable information (PII) in unprotected files. The Information Security Office receives reports that indicate the level of risk for that machine. Anticipating concerns about privacy and confidentiality, Adam and Scott showed a sample report. The report shows the number of hits and the location of each file with hits, but the actual information is obscured. Based off of these reports, Adam then works one-on-one with users to either delete the files or move them to a more secure location. Adam said that he is working with staff with the most risk first (e.g., people with 1,000 hits or more).

Secondly, Adam and Scott demonstrated using TrueCrypt (free open-source disk encryption software) to encrypt files or folders that contain confidential information (such as human subject research data). They have already shown this tool (along with another encryption tool in Identity Finder) to the IRB and would like to make it a recommended standard for campus use. [Update 2014-07-02: Support for TrueCrypt has been discontinued, so Information Security now recommends using 7Zip for encrypting sensitive or confidential data.] TAG members did not bring up any concerns, so we will move forward on this. Adam will share brief written instructions, and we will share them with the faculty as a recommended practice for confidential data.

Adam and Scott would like to start automated Identity Finder scans on faculty computers beginning with departments that would *not* have any confidential subject data stored no faculty desktops. We were not sure that such a distinction could be easily made, but TAG will try to work with department chairs to determine which departments might be willing to begin scans. Scott will send Kristen a list of departments as they appear in Identity Finder (based on Active Directory groups) as a starting point.

Adjournment

The meeting adjourned at 1:10pm. TAG’s next meeting will be Wednesday, March 12 from 12pm-1pm in WML305.





RoyalCards Expire April 2014

11 11 2013

In case you missed the announcement, all faculty have to go to the Technology Support Center over the next few months for new RoyalCards. Take a photo ID with you, and be prepared for a new photo to be taken.

Here’s the calendar for when faculty should go:

  • November: Nursing, World Languages, OT, PT, Library
  • February: Counseling and Human Services, Accounting, Exercise Science, OIM, Communication, Math, Health Administration & Human Resources
  • March: Education, Biology, Chemistry, Physics/EE
  • April: Psychology, Sociology & Criminal Justice, History, Theology, Philosophy, Management and Marketing, Political Science, Economics/Finance, Computing Sciences

———————

Original email, sent out by the Technology Support Center to faculty and staff on 2013-11-07:

New RoyalCards for Faculty and Staff

A new RoyalCard design was developed and issued to incoming freshman students this past summer.  The card design features a landscape layout, a larger photo, and an expiration date.  In order for us to issue the new RoyalCard campus wide, every faculty and staff member must visit the Technology Support Center (TSC) at Alumni Memorial Hall over the next six months.  Because the new card format utilizes a larger photo, a new photograph must be taken before a replacement card is issued.  You will also need to show a current photo ID (i.e., driver’s license, passport, etc.) when your card is issued.

Find your department on the attached calendar to plan your visit to the TSC.  If you do not see your department listed, or if you cannot visit at your scheduled time, visit the TSC at your convenience to be issued a new card.  We encourage you to come early in the month, as the TSC can frequently become busy.

Additionally, during your visit, we need to verify your phone number and office location for our 911 system in the event of an emergency.  When you call 911 from a Cisco VoIP Phone, location details are sent to the Lackawanna County dispatch center to aid first responders.  Please complete the attached document and bring it with you to the TSC.  Be sure the phone number you provide is your direct number and not a main department number.  If you are uncertain of your direct number, please email phonehelp@scranton.edu requesting this information.

It is essential that everyone visits the TSC for a new RoyalCard by April 30, 2014.  Existing RoyalCards currently in use by Faculty and Staff will expire on April 30, 2014 and will no longer work on or off campus (including COLTS Bus) after this date.

Sincerely,
Network Infrastructure

Information
Name:
Phone Number:
Building Name:
Room Number:
***Don’t forget to bring a photo ID***





Mobile Apps Group update

13 11 2012

Updated 2012-11-26: Meeting minutes are available.

The University-wide Mobile Apps Group (chaired by Connie Wisdo from IR, with Ben Bishop and me as faculty participants) met yesterday. A few updates:

Blackboard Learn Mobile App for Angel

  • Now available for students and faculty.
  • Available for iOS, Android, and Blackberry devices in their respective app stores.
  • Once you install the app, search for University of Scranton and log in with your my.scranton credentials.

Student Services Mobile Page

  • A mobile web page for student services (m.scranton.edu/studentservices) went up in September.
  • Feedback from students seems to be positive, although we did not have any analytics to review.
  • One of the student representatives in the work group mentioned that the tools currently available on the web page (grades, schedule, channel guide, Library, Aquinas) aren’t compelling at this time of the semester. Grades will be more important as the semester ends.

University App (Straxis)

  • Straxis has scaled back/slowed down their plans to include a Dining Services module in the University app.
  • The next modules Straxis plans to release are Faith & Service module, Enhanced Twitter, and GPA Calculator.
  • Straxis will soon be sending out an update with iPhone 5 graphics and iOS6 enhancements.

Luminis Upgrade

  • We will be upgrading to Luminis 5 over spring break 2013, which will be a major update to the my.scranton portal.
  • Mobile access to my.scranton will likely be improved – testing will begin in January.

Next Steps for Mobile

  • We reviewed the results of last spring’s mobile survey to consider what other mobile functionality should be developed.
  • Ben suggested that mobile access to a list of faculty office hours or faculty schedules would be useful — it doesn’t seem like this data is available via an API, though.
  • Student suggestions (via CTLE) included a GPA calculator and easy access to financial aid information.
  • Students also asked if campus event feeds on mobile web pages could be iCal feeds (i.e., so you could easily add an event to your calendar on your phone.
  • Students were interested in mobile access to course registration, but this is not supported at this time.
  • Computer lab availability is a possibility due to the switch to thin clients in the Library and in Brennan.
  • When the Royal Card system is upgraded, students will be able to use a free (to them) app from Blackboard Transact to add funds and check their balance. There is a university subscription fee, so ITDA has requested funding to support that feature. Transact would interact with Royal Card funds, not Flex or meals.
  • No progress has been made on a LaundryView app.
  • A graduate student in Computing Sciences is doing a project to track usage of the Pilarz Hall gym — so that students could check their phone to see approximately how crowded the gym would be.
  • ITDA staff members met with Aramark to discuss mobile access to dining hall menus. Information from CampusDish (the web service Aramark uses) is not accessible to us via API. Aramark may be working on their own mobile app.
  • The Library is experimenting with a mobile study room reservation system. There will likely be a pilot in January and February using two group study rooms on the 2nd floor. The Student Services mobile page could simply link to this system.

I’ll post full meeting minutes when they come out. Let me know if you have any questions or suggestions!





TAG Summer Synopsis

29 08 2012

Welcome back, all! In case you didn’t spend your summer break thinking about campus technology, here’s a quick recap of what’s been going on over the past few months and what we’ll be talking about in fall semester.

What Happened:

  • Campus wireless upgrade. We’re seeing huge improvements in connection speed and strength – thank you, Network Infrastructure!
  • Classroom upgrades. Over the summer, IT Services remediated all of Brennan’s teaching spaces. Other classrooms were upgraded as well – including CLP223, 224, 225, JOH 150, 152, MGH 017, 209, 336, 402, and 406.
  • Lecture Capture. Lecture capture capability has been installed in LSC133 and LSC333. TAG members Jeremy Sepinsky and Tara Fay are doing pilot projects this fall to test out the new technology before extending it to other classrooms. Nursing and Counseling departments are next on the list.
  • Mobile access to Angel. We now have a license for Blackboard Mobile Learn for Angel, so you can download the free app for use on your iPhone, iPad, Android, or Blackberry device.
  • R-ID authentication. Instructor stations and computer labs now require your R number as your user name. Your password is the same.
  • Virtual desktops. 203 computers in Brennan and Library computer labs are now thin client machines.  At these terminals, students access virtual desktops and save files to SkyDrive.

What’s Coming:

  • Standard user accounts. As Windows 7 is rolled out for new faculty computers, our roles will change from administrative to standard user accounts. This is a security measure to try to prevent users from downloading and installing malicious software. By default, standard users can’t install or delete applications. This would be a major issue for many faculty members, but IR has been working on a solution for faculty, using Viewfinity privilege management software. The plan so far: when you need to install an application, you’re prompted to enter a brief description/justification, and then your permissions are temporarily elevated so that you can install what you need. Commonly used software is whitelisted to speed things up. I’ve been piloting it this summer from a faculty perspective, with good results. Mac and Linux users will not be affected. More details on this later.
  • Code of Responsible Computing. This policy is up for review. As a representative from TAG and the Faculty Senate, Dave Dzurec has bravely agreed to co-chair the effort. We’ll post updates here.
  • The academic server is scheduled for final retirement this year. Several faculty members still have web content on the server – so CTLE (probably with some help from TAG) will be reaching out to those folks this semester to help them move any content they want to keep.
  • Luminis upgrade. An update to the my.scranton portal is currently scheduled for December 2012. TAG is contributing suggestions for the new faculty tab – let me know if you’re interested in giving ideas or feedback.
  • Software licensing for virtualized environments.  The idea is that faculty, staff, and students could log into their virtual desktop from any computer and access the specialized software they need (SPSS, etc). Unfortunately, this is really expensive. IR is looking into it.
  • Royal Card. The system will get a full upgrade this year. This won’t have much effect on faculty from what we can tell.

What’s Stalled:

  • Academic Technology Plan. Sigh. That said, TAG is still looking for faculty input on future technology needs. What kind of teaching spaces do we want? What technology funding is most important? We’re hoping to get more conversations started on these topics this year.

 

——————
*Thanks to Jim Franceschelli, Lorraine Mancuso, Jerry DeSanto, and Robyn Dickinson for talking us through this year’s road map.

**IR staff, please let me know if I got anything wrong. Thank you!





Username = R Number in classrooms and labs

6 08 2012

 

Just a reminder – starting today, if you are logging into a classroom or lab computer:

username = Royal ID/R number (e.g, R12345678)

password = my.scranton password

 

Office desktops and laptop computers are not affected by this change. See last week’s post for details.

 





IT Matters – Spring 2012

25 05 2012

The Spring 2012 edition of IT Matters is now available. It’s got a lot of good news and progress to share, so it’s worth a read.

Items of particular interest to faculty:

  • Email and calendar migrations are pretty much complete (p. 1).  On the whole the transition went very smoothly, so our hats off to the email team!
  • Summary of the LMS Work Group process and decision (p. 2).
  • Upcoming issues in IT include Bring Your Own Device (BYOD) and a new focus on risk management (p. 3).
  • Classroom mediation updates for the Science Center and Brennan (p. 4).
  • Royal Card upgrade to Blackboard Transact (p. 5).
  • VDI (aka thin client computing) is being piloted in the Library (p. 6).
  • ITDA is reworking the Math Placement System (p. 7).

The newsletter really makes it clear how many projects our IR staff members have been juggling.  From a TAG perspective, we’re gratified that IR staff members have worked hard to keep us in the loop and to seek faculty feedback on the projects that affect us and our teaching. We’re looking forward to 2012-2013 as another busy but productive year!