ANGEL to Desire2Learn Transition Update

29 11 2013

All-faculty email sent out by CTLE on 2013-11-26:

Dear Faculty,

The conversion of ANGEL courses to Desire2Learn (D2L) will take place in 2 stages next month.

On December 10, 2013 courses from the following semesters/terms will be converted:

  • Fall 2011
  • Special Fall 2011
  • Intersession 2012
  • Spring 2012
  • Special Spring 2012
  • Summer 2012
  • Special Summer 2012

On December 19, 2013 courses from the following semesters/terms will be converted:

  • Fall 2012
  • Special Fall 2012
  • Intersession 2013
  • Spring 2013
  • Special Spring 2013
  • Summer 2013
  • Special Summer 2013
  • Fall 2013
  • Special Fall 2013

Suggestions for Conversion
The conversion tool is robust and performs well; it transfers all course content from ANGEL to D2L. However, in order to ease the transition from ANGEL to D2L, we suggest that you perform the following steps in your ANGEL courses prior to the conversion dates:

  • Nest all content in folders under the lessons tab,
  • Save all of your original syllabus files in .doc and .pdf,
  • Eliminate any unnecessary syllabus files from syllabus files area. D2L will migrate any file in the ANGEL syllabus files area with the word syllabus in it,
  • Label all content explicitly,
  • Save subtitles in content items in a text document OR move to the Description area for each content item. Content item subtitles will not migrate over to D2L,
  • Move/copy all LOR content back to the course.

Student Data
Course content from ANGEL will copy over to D2L. However, ANGEL student data will not. We suggest that you backup all grade book, discussion, and dropbox submission data prior to May 31, 2014.

Back up student grades:

  • Navigate to the ANGEL Manage tab of each course,
  • Gradebook => Overall Report => Save as PDF or,
  • Gradebook => Export Grades to save as a comma delimited file.

Back up discussion forums:

  • Navigate to the ANGEL Communicate tab of each course,
  • Click on a forum,
  • Select Nested View in drop down menu next to New Post,
  • Click [+] in front of Post Title to turn it into [-],
  • Click the printer icon at top right,
  • Select a pdf printer to save your discussion forum in pdf format.

Back up dropbox submissions:

  • Navigate to the ANGEL Lessons tab of each course,
  • Locate a droppbox,
  • Mouse over the dropbox title and click Submissions,
  • Click on Download Submissions,
  • Select All Submissions from the drop down menu,
  • Click Download to save a zip folder to your computer.

Desire2Learn Workshops
The CTLE will offer numerous workshops in January 2014 to prepare you for the switch to D2L. There will be 2 types of offerings: training hands-on sessions and open migration workshops. The hands-on sessions will cover basic functionality of D2L as well as the grade book, discussion forums, and assessments. The open migration workshops will provide one-on-one assistance in adjusting the converted content from ANGEL into D2L. The workshop schedule is available online.

As always, the CTLE and ITDA will be available to help make this transition as smooth as possible. Please do not hesitate to call upon us at any time.

Happy Thanksgiving!
Best regards,
Connie Wisdo, ITDA
Eugeniu Grigorescu, CTLE


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Office 365 Upgrade – Dec 1

21 11 2013

Announcement from TSC, sent out in an all-faculty email on 2013-11-18:

Microsoft Office 365, our hosted email system, is scheduled to be upgraded beginning on Sunday, December 1st at 7:00 pm.  This upgrade may take up to 72 hours to complete.  Important items to note:

  • During this time, customers will continue to have access to their email.
  • We recommend customers access email via the portal (my.scranton.edu) for uninterrupted email access.
  • Customers using the Outlook client or mobile devices may experience an hour or so during the upgrade, when their account is converted, where they will be repeatedly prompted for their password.   We recommend that customers wait an hour and try accessing their email again in the client or on their mobile devices  –  or access email via the portal (my.scranton.edu).
  • This upgrade will provide additional features and functionality including Sky Drive Pro for faculty and students (25GB of free storage space).
  • To see what’s new and learn more about Office 365, please visit www.scranton.edu/pit/its/office-365/index.shtml.

Questions may be directed to the Technology Support Center at extension 4357 or by emailing techsupport@scranton.edu.


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RoyalCards Expire April 2014

11 11 2013

In case you missed the announcement, all faculty have to go to the Technology Support Center over the next few months for new RoyalCards. Take a photo ID with you, and be prepared for a new photo to be taken.

Here’s the calendar for when faculty should go:

  • November: Nursing, World Languages, OT, PT, Library
  • February: Counseling and Human Services, Accounting, Exercise Science, OIM, Communication, Math, Health Administration & Human Resources
  • March: Education, Biology, Chemistry, Physics/EE
  • April: Psychology, Sociology & Criminal Justice, History, Theology, Philosophy, Management and Marketing, Political Science, Economics/Finance, Computing Sciences

———————

Original email, sent out by the Technology Support Center to faculty and staff on 2013-11-07:

New RoyalCards for Faculty and Staff

A new RoyalCard design was developed and issued to incoming freshman students this past summer.  The card design features a landscape layout, a larger photo, and an expiration date.  In order for us to issue the new RoyalCard campus wide, every faculty and staff member must visit the Technology Support Center (TSC) at Alumni Memorial Hall over the next six months.  Because the new card format utilizes a larger photo, a new photograph must be taken before a replacement card is issued.  You will also need to show a current photo ID (i.e., driver’s license, passport, etc.) when your card is issued.

Find your department on the attached calendar to plan your visit to the TSC.  If you do not see your department listed, or if you cannot visit at your scheduled time, visit the TSC at your convenience to be issued a new card.  We encourage you to come early in the month, as the TSC can frequently become busy.

Additionally, during your visit, we need to verify your phone number and office location for our 911 system in the event of an emergency.  When you call 911 from a Cisco VoIP Phone, location details are sent to the Lackawanna County dispatch center to aid first responders.  Please complete the attached document and bring it with you to the TSC.  Be sure the phone number you provide is your direct number and not a main department number.  If you are uncertain of your direct number, please email phonehelp@scranton.edu requesting this information.

It is essential that everyone visits the TSC for a new RoyalCard by April 30, 2014.  Existing RoyalCards currently in use by Faculty and Staff will expire on April 30, 2014 and will no longer work on or off campus (including COLTS Bus) after this date.

Sincerely,
Network Infrastructure

Information
Name:
Phone Number:
Building Name:
Room Number:
***Don’t forget to bring a photo ID***


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University Website – Responsive Redesign

16 08 2013

So you’ve probably noticed that the University website is different – we’ve switched to a new responsive design. (Full, official announcement from PR below.)

In case you missed it, here’s the email address where you can report issues: cms@scranton.edu. You can also reminisce about the old website in the Library’s web archive.

academics

2013-08-14 email from External Affairs:

Later this evening we will launch a major update to the University’s website (scranton.edu), including a new homepage and section pages (e.g. About Us and Academics). Designed and developed in collaboration with nationally recognized partners, the enhanced site provides a fresher look that incorporates larger images, and new fonts, colors and graphics. The enhancements to our overall website follow the successful implementation last week of a substantial microsite to serve undergraduate admissions (admissions.scranton.edu).

Both scranton.edu and admissions.scranton.edu reflect our first use of “responsive Web design,” which adapts the presentation of images, links, forms and other content to match the screen size of the viewer (e.g. desktop, tablet or smartphone).

The overall project is the culmination of more than a year of collaboration between Marketing Communications and Information Technology Development and Applications. Given the breadth of work involved with this project and the complexity of accommodating such a wide variety of browsers and devices, you may encounter issues or concerns with pages on our site. If you should come across something, then please let us know by sending a link to the page and an explanation of the issue to cms@scranton.edu

Special thanks to all those who have worked so hard to put these improvements in place.


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Live @ Edu, Office 365, and SkyDrive

12 08 2013

On Friday (August 9th), we upgraded from Live@Edu (our Microsoft-hosted email system) to Microsoft Office 365. This announcement went out to everyone from the TSC on August 5:

Live@EDU, our hosted email system, is scheduled to be upgraded beginning on Friday, August 9th at 4:00 pm.  This upgrade may take up to 72 hours to complete.  Important items to note:

  • During this time, customers will continue to have access to their email.
  • We recommend customers access email via the portal (my.scranton.edu) for uninterrupted email access.
  • Customers using the Outlook client or mobile devices may experience an hour or so during the upgrade, when their account is converted, where they will be repeatedly prompted for their password.   We recommend that customers wait an hour and try accessing their email again in the client or on their mobile devices  –  or access email via the portal (my.scranton.edu).
  • The direct URL to outlook.com will no longer work.  Please access email via the Outlook client or by clicking on the email icon in the portal (my.scranton.edu).

This upgrade will provide additional features and functionality such as increased email quota (25GB).

It seems like the upgrade went smoothly, but please contact the TSC if you are having any email-related issues.

For anyone who uses SkyDrive —  this announcement came out this morning on the my.scranton portal:

As a result of the Office 365 upgrade, Skydrive and Messenger will no longer be connected to your Office 365 account.
It is recommended that faculty and staff move any university data from SkyDrive to their RoyalDrive accounts.
Office 365
  • Can be accessed via the My.Scranton portal by clicking on the mail icon.
  • The password for this account will be your My.Scranton password and can be changed by using the “Change PIN” link in My.Scranton.
SkyDrive and Messenger
The username for both accounts will still be your university e-mail address (i.e. firstname.lastname@scranton.edu).
Questions regarding Office 365 may be directed to the Technology Support Center at (570) 941-4357 or by e-mailing techsupport@scranton.edu. Support for SkyDrive and Messenger is available at http://support.live.com/.

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Wireless Network work this week

5 08 2013

Update 2013-08-08: Downtime complete :)

[Updated 2013-08-05]

Network Infrastructure is going to be working on our wireless network this week, upgrading to a new version of Cisco NAC. If you’ll be working on campus this week, you may see some downtime on Tuesday and Thursday in the late afternoon/early evening. Notice from the downtime-notices RoyalList:

What:
Network Infrastructure will be upgrading Cisco NAC to version 4.9.3.

Why:
To add support for newer operating systems and antivirus as well as add new features. During this upgrade we will also be migrating off of legacy hardware onto new appliances.

When:
August 6th 4:30 PM – 6:30 PM
August 7th 4:30 PM – 8:30 PM

Impact:
August 6th 4:30PM – 6:30 PM:
Approximately 20 mins of downtime is expected for the wireless network.  Wired connections will be unaffected.
August 7th 4:30PM – 6:30 PM:
There will a 1 hour window of downtime where wireless (Royalair, RoyalGuest) and unauthenticated users on wired connections on campus will be unable to login.


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New my.scranton

13 06 2013

If you’ve logged into my.scranton this week, you’ve noticed that the design has changed — see the announcement from IR below about where content has moved.

TAG provided feedback on the redesigned Faculty Tab back in March, but unfortunately, due to some unexpected staffing changes, IR staff members weren’t able to incorporate our feedback into the Faculty Tab design before launch. We’ll still be in regular communication with IR about the new my.scranton, so please send any comments/concerns/suggestions you have about the new design either to TAG or directly to IR staff member Joe Casabona – we’ll do our best to try to have them addressed.

Here’s the official announcement. We’ve highlighted in purple things that many faculty members use frequently:

Welcome to the new my.scranton!

We have made a lot of changes to my.scranton with the latest upgrade. Because of that, we’d like to share some helpful hints with this guide to what you can find on each of the new tabs (or pages):

HOME Tab – Campus Announcements, Self Service, Report a Problem, Emergency and Password Information, Directories, Submit Portal Announcements, and University Links

The former Public Safety tab has moved to University Links available from the HOME tab.

NEWS Tab – University Publications, Student Clubs Calendar, Royal BBoard, KBOX Korner, and University Calendar & University Links

STUDENT Tab – Student Grades, Financial Aid Awards, Registrations Tools, Laundry View, Search for Courses, and Utravel

EMPLOYEE Tab – Payroll Information, Faculty/Staff Directory, Royallists, and University Giving

FACULTY Tab – Faculty Dashboard, Faculty Schedule, Grade Assignments, Faculty Registration, and Academic Links.

Banner ERP Tab – Banner INB, Employee Applications, Reports and Update Menu and Workflow.

Icons for Email, Royal Drive, Angel (LMS), CMS located in the upper right section allow easy access to these tools.

Increased Security with a timeout of 30 minutes globally.


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Royal Drive and my.scranton downtimes

3 06 2013

Two upcoming downtimes that might affect faculty:

Royal Drive will be down Thursday, June 6 after 4:30pm.

my.scranton will be down Sunday, June 9 from 7:00am to noon.

Both are related to the Luminis 5 platform upgrade.


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Scranton.edu 3.0 – Responsive Design

23 05 2013

At Tuesday’s IT Forum, staff members Lori Nidoh, Val Clark, and Matt Wren from PR and Joe Casabona from IR gave a joint presentation on the new design templates for the University website, which will go live in July.

The new designs are responsive, meaning that they’ll automatically adjust to the screen size of whatever device you’re using to view them. See slides (.ppsx) from the Forum presentation for a comparison of old vs new.

More specific information will be coming out for CMS users, but one of the more immediate changes that will need to be made is to banner images (e.g., on department pages or on faculty pages in the CMS that use the standard templates). The new designs are wider than the old (1280 x 361 pixels vs. 780 x 180 pixels), so properly sized images will be needed. You can pick a photo from the Photo Gallery, but you can also use your own image as long as it’s sized – see instructions in the slides (.ppsx).

We’ll post more information as we get it – in the meantime, please let TAG know if you have questions about the redesign.


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My.Scranton upgrade on June 9

22 05 2013

This announcement went up in the my.scranton portal this morning. TAG has been talking about the upgrade to Luminis 5 for a while, but we hadn’t heard any news lately. TAG provided feedback on the Faculty Tab back in March.

my.scranton Upgrade on June 9, 2013

It’s here!  The new my.scranton portal will be released on Sunday, June 9, 2013.  The portal will be unavailable from 6 am to Noon during this upgrade.
Some improvements include:
  • A new look, streamlined tabs,  and easier navigation
  • Self-Service (formerly known as UIS,) and University Links on the Home tab for easier accessibility
  • Additional channels on the Student tab providing grades, Financial Aid, and account balance information
  • Increased Security with a timeout of 30 minutes globally
  • Future improvements, based on your feedback, will be easier to implement
A quick look at the channel lineup:
  • HOME Tab ⇒ Campus Announcements, Self Service, Report a Problem,  Emergency and Password Information, Directories, Submit Portal Announcements, and University Links
    • The former Public Safety tab has moved to University Links available from the HOME tab.
  • NEWS Tab ⇒ University Publications, Royal BBoard, KBOX Korner,  and University Calendar
  • STUDENT Tab ⇒ Student Grades, Financial Aid Awards, Registrations Tools, Laundry View, Search for Courses, and Utravel
  • EMPLOYEE Tab ⇒ Payroll Information, Faculty/Staff Directory, Royallists, and University Giving
  • FACULTY Tab ⇒ Faculty Dashboard, Faculty Schedule, Grade Assignments, Faculty Registration, and Academic Links
  • Banner ERP Tab ⇒ Banner INB, Employee Applications, Reports and Update Menu and Workflow
Plan to watch the video that will be available on the Home tab after implementation on June 9th.

If you have comments or questions, please contact the Technology Support Center at (570) 941-4357 or techsupport@scranton.edu.


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