Royal Drive/Tiger outage 9/18

14 09 2010

An outage announcement from IR:

Due to relocation of computers to our new Data Center, the following services will be unavailable from 6:00 am until noon on Saturday, September 18: RoyalDrive and the Academic Web server (Tiger).

Thanks to Jim for bringing this one to our attention!





Campus Network Outage

24 08 2010

Some of the on-campus network seems to be down.  matrix.scranton.edu is accessible, but royaldrive and my.scranton.edu are not.  This is affecting the authentication system as well, so logging on to the computers with your scranton ID my not be possible.  Access to off-campus websites is unaffected.  I have been told that the Help Desk is aware of this situation, but no further information is available at this time.  Anyone with additional info, please pass it along.

UPDATE 1:00PM : Everything seems to be back working.  royaldrive, e-mail, and my.scranton all seem to be accessible.





Computer Training

23 08 2010

Just a reminder that Library systems specialist Vince Yanusauskas provides basic computer training workshops for University faculty and staff.  He’s just posted his September schedule, which includes workshops on Oracle Calendar, Excel 2007, Word 2007, and Royal Drive 7.0.





Royal Drive outage?

19 07 2010

We just heard through the grapevine that everyone is supposed to stay off of Royal Drive “until further notice” due to a server migration taking place – but we haven’t seen any official notices about this outage.  We’ll post details as we hear them.

Update: As of 9:15am on July 20th, we’ve heard that the Royal Drive migration has been successfully completed – so use of Royal Drive can be resumed.