Technology Advisory Group

A few more updates on the email migration.  First of all, the schedules are now posted:

• By department
• By individual  [Note: we’ve noticed a few people missing from the list and have reported this to IR]

The Live@edu email migration is underway.  Over the past year, the PIR Division has worked on establishing the new environment, testing migration methods, creating training and documentation, and developing an Identity and Access Management System (IAM).  The IAM system will manage all University accounts and is the foundation for access to the new email system.  In the future, the IAM system will allow federation of identities with other institutions.  An identity federation lets you use locally assigned credentials to gain access to remote organizations.  It is critical that all accounts are created and managed under this new, more structured process.  All University students, faculty, and staff will be issued an official University of Scranton email account.  In order for us to properly follow the IAM process, all University of Scranton email accounts will be pulled from the corporate database in the following format: FirstName.LastName@Scranton.edu.  Only first and last names on official record with the University of Scranton will be used in the creation of email accounts.  The official email account is also used as your new email address.

Some members of the University community have been using non-standard accounts that may include initials and department numbers, nicknames, or simply just last names.  Unfortunately we are unable to continue to create non-standard accounts.  Alias addresses will be created for all historic email accounts.  The alias will allow email to be delivered to those individuals; however, all email sent out will follow the FirstName.LastName@Scranton.edu format.  Understandably, this may create some challenges for users that have used non-standard accounts.  The new Live@edu email system will provide faculty and staff the ability to customize their display name.

Live@edu provides a display name field that appears next to the email address and is also listed in the corporate address book.  Faculty and staff can customize their display name by changing their prefix, first name and suffix.  Modification of the last name in the display name is not permitted. Initial defaults will establish the display name with the prefix, first name, last name & suffix as listed in the banner database.  As part of the Live@edu email migration, faculty and staff will be provided instructions on how to change their display name.