Hi all,
I just received the following e-mail from the VP of Planning and CIO, Jerry DeSanto. TAG was not involved in the planning or execution of this survey, but it has the potential to be very valuable and I would encourage you to fill it out. There are approximately 5 pages of questions, including some option demographic information, and asks you to rank a large number of items from 1-9 in three categories: Your minimum acceptable level; you desired level; and the level the university currently offers for this service. For each question, there is a place to add comments. Personally, I ranked and commented on nearly every question, and completed the survey in about 40 minutes. I understand that this is a long time to spend during your busy summer, but the more feedback we can aggregate, the more we can figure out what we need and what our next steps are. So please take the time to provide some thoughtful comments if you receive this survey! Thanks!
Dear Colleague:
To help us evaluate and improve the University’s technology services, please take a few moments to complete the TechQual survey via the link below. The survey, developed out of Pepperdine University, asks questions related to your desired level of service and how well you think we are doing in several key technology areas. Your response will not be individually identifiable, and all results will be reported in aggregate form.
The survey can be accessed via the following web link through August 1, 2011.
Survey Link: https://survey.techqual.org/
Respondent ID:To begin follow the survey link and enter your respondent ID. The respondent ID is unique to you and allows you to start the survey and finish it later. You should not forward this respondent ID to other individuals as they will be able to see the feedback you entered.
I thank you in advance for helping us assess our services. If you have any questions about the TechQual survey, visit: http://www.techqual.org, or contact the Planning & Institutional Effectiveness Office at planning@scranton.edu
Jerry DeSanto
VP Planning & CIO
P.s. – the “Respondent ID” should be different for each person’s email.
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