Last night, internet connectivity on campus was down between around 7:00pm to about 9:15pm. With the network down, the only way to find out what was happening was by calling the TSC. Jeremy and I called the TSC at different times, and we got different information about when the network was expected to be back up.
While there weren’t many faculty on campus at the time, we thought it might be a good idea to discuss communication about campus-wide outages.
In situations like this, what’s the best way for IR to update faculty about what’s happening?
Please let us know what you think.
(Many thanks again to Tim and Cal for the rescue operation!)
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