(Updated 1/12/12)
TAG got a few questions from Mac users about how the email migration will work for them. Live@Edu is browser-based, so for the most part, the Outlook Live email interface and the server mail migration process are the same for Mac and PC users. Mac users can follow the general instructions for claiming your account and importing any mail on the RoyalMail server.
We’ve gotten questions about some special cases, though, so IR passed along these recommendations for Mac users…
If you have local Thunderbird email on your Mac:
- The best way to move your local mail from Thunderbird to Live@Edu is to copy it back to the RoyalMail server before your scheduled migration. Then, when you migrate your account, all of your mail will be imported into Live@Edu.
- The quota on RoyalMail is too low for most people’s local email, though, so you’ll have to request more space. To do that…
- Navigate to Go > Library > Thunderbird > drill down to Mail Folder; Select File from the top menu bar > Get Info to determine how much additional space you’ll need on RoyalMail. Then…
- Log a ticket with the Technology Support Center (570-941-4357, techsupport@scranton.edu, or via Footprints) and request an increase to your RoyalMail quota, specifying how much space you’ll need.
- When you’ve gotten your quota increase, upload all of your local mail to the RoyalMail server so that it can be migrated over. Note that this can be a rather time-consuming process.
If you have Entourage 2008:
- You can either set up Entourage 2008 to access your Live@Edu account (see Microsoft’s documentation), or…
- If you have a University-provided Mac, request the installation of Office 2011 for Mac by contacting the Technology Support Center (570-941-4357, techsupport@scranton.edu, or via Footprints).
If you use Mac Mail:
- You can configure Mac Mail for Live@Edu – just follow these step-by-step instructions.
If you use Gmail:
- Don’t worry about any of this – you just need to change your Gmail settings.
Many thanks to Diane Kennedy in IT Services for all the help and recommendations!
