Live@Edu Junk Mail Filtering

31 01 2012

Just a note to anyone who may be checking their Live@Edu mail from another program, such as gmail. Live@Edu does its own spam filtering into a “junk mail” folder. So if you have a habit of regularly checking your spam or junk mail folders to make sure no important messages are accidentally flagged, you will need to log into Live@Edu to check your junk mail folder as well.

Alternatively, you can turn off the junk mail filtering in Live@Edu. To do this:

  1. Log in live@edu
  2. Click “Options” in the upper right hand corner
  3. Select “Junk E-Mail” from the list on the left hand side
  4. Select the button which says “Don’t filter junk e-mail” at the top of that page
  5. Click “Save” in the upper left

Voila! All your mail, even any junk mail, will be sent to your inbox, and thereby moved wherever you want it to go, hopefully caught by the spam filter in your local account.


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Categories : Email

Web Quota Spam, DO NOT CLICK

5 11 2011

It was just brought to our attention that there is a phishing e-mail going around campus with the subject “Dear Account User‏”

This is spam, please do not click on the link. They will attempt to get your login information and compromise our network.

The text of one such e-mail is below.

From: onwatch1@wavecable.com
To: undisclosed-recipients: ;
Date: Sat, 05 Nov 2011 10:02:53 -0700
Subject: Dear Account User‏
Dear scranton.edu Subscriber,

We are currently carrying-out a upgrading mantainance process to all scranton.edu account. Please click the link below to boost your scranton.edu webmail quota.


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Categories : Email, Security

Phishing Scam

3 09 2010

Heads up, y’all. If you get a weird looking email from “The University of ScrantonScranton,” don’t click on the link – just delete it. This is a phishing scam.  IR posted a notice about it on my.scranton last night:

There has been a fake phishing email sent to an unknown number of Scranton.edu email addresses. It is from webmasterr@scranton.edu and says the following: “Dear Web mail User, Due to congestion in all The University of Scranton!webmail users accounts,The University of Scranton!would be shutting down some webmail account.In order to avoid the deactivation of your webmail account,you will have to confirm that is a present use account by clicking the secure Link Below.The personal information requested is for the safety of your account. Please leave all information requested.. Please leave all information requested.” Please, if you receive this email, do not click on the link and enter your personal information. This email is not from the University and we would never request your personal information via an email.

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Update 9/7: This phishing episode sparked a bit of discussion about the timeliness of communication about significant technology issues.  Here’s what we’ve worked out as a timeline for the incident (thanks to Jim and Jeremy for hashing out the details):

  • Thursday evening: First phishing emails were received, and the TSC received numerous reports. The TSC notified the security manager, who blocked access to the phishing web site from the U’s network (though this wouldn’t prevent faculty/staff from getting there from their home ISP).  The TSC put a notice in the my.scranton portal around 6:30pm.
  • Friday morning: The TSC posted a note to Bboard.  TAG posted the notice to our site here (thanks to Jim for the heads up about it).
  • Friday noon: The Provost emailed all faculty about the phishing attempt.
  • Throughout the day on Friday, the TSC responded to several calls about the email.  Sometime on Friday, the security manager contacted the host site and had the malicious site taken off line.

So it seems that from the IR side, everything went as planned — the information security manager was involved right away, notices were posted right away, etc.  However, anecdotally, it doesn’t seem like faculty or staff picked up on the alerts (especially the my.scranton notices) right away.  Most people didn’t seem to know about the scam until they got an email about it.


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Categories : Security