A new update from IT Services regarding the desktop security issues we’ve had this summer:
IT Services has experienced a large increase in the number of desktops becoming infected through casual web browsing and internet use. In order to limit exposure, computers that are infected must be immediately removed from the campus network. These recent malware infections require extensive work in cleaning and restoring the systems and have left many users without their computers for an extended period of time. IT Services has been working on improving the remediation process, however patching individual PC’s is necessary to limit the infection rate. In an effort to enhance desktop security and performance, IT Services will begin deploying third party patches to all office systems on August 10, 2010. Initial updates will include Adobe Reader, Adobe Flash, Adobe Shockwave and Java. These applications will be pushed out to office systems using the KACE KBOX service. Users will observe the installation prompt (light blue box with “University of Scranton” in the title bar) and it is critical that all users follow the prompts and install the third party updates.
IT Services will also provide the distribution of Internet Explorer 8.0 through the My.Scranton portal later this week. Watch for additional announcements in My.Scranton and on bboard.
If you have any questions or problem with the third party updates, please contact the TSC at extension 4357.
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