Guidelines for Faculty Input on Technology Decisions

9 12 2010

Once upon a time, there was a policy that became a Memorandum of Understanding that then became a set of guidelines.  Hopefully, the name of this document won’t change any more, since we think it’s finally done.  Well, for now.

After everyone we talked to universally agreed that an informal approach would be best, we decided to rename TAG’s first drafted policy as the “Guidelines for Faculty Input on Technology Decisions.” They’re posted here on the TAG website, and their purpose is to codify the shared expectations between the faculty and any administrative bodies that are responsible for technology resources on campus.  They’ve been reviewed by representatives from the Faculty Senate, Information Resources, Academic Affairs, and the Faculty Affairs Council.

Since the Guidelines aren’t an official policy, they can’t exactly be enforced – but we hope that they will serve as a useful model both for faculty members interested in providing feedback on technology decisions as well as administrative bodies interested in getting faculty feedback.

Here’s hoping that this language will help improve communication about technology decisions across campus.  Thanks to everyone who gave us feedback, and as usual, let us know if you have any questions.





Foursquare and QR Codes, Coming Soon to Campus

8 12 2010

Two quick updates on campus technology:

  1. PR is thinking about a Spring 2011 campus implementation of Foursquare (the location-based game where you “check in” to different locations, become mayor of frequented spots, and win badges for different check ins).  Foursquare isn’t huge on campus, but there are students already playing.  The Library’s been a Foursquare location since February, and we’ve had 69 people check in a total of 498 times, without marketing that we were on Foursquare or offering a special.  This doesn’t have any direct impact on faculty, other than that we can use it to do some fun things if we’d like (e.g., students who complete the Earth Week downtown walking tour could win a badge for checking in at each location).  If anyone has questions about or ideas for Foursquare on campus, let me know and I’ll pass them along to Lori in PR!
  2. QR codes (2D barcodes that can be scanned by smartphones) are starting to show up on campus.  USPB has been using them on flyers; we here at the Library are experimenting with putting them around our building as well.  PR will soon be putting them on the back of brochures.  George Gomez and I have been thinking about putting QR codes throughout the new science building.  Again, no direct impact on faculty for the moment, but let me know if you’re interested or have questions.




Classroom Mediation Update

1 12 2010

Jeremy and I sat in on a meeting with IR and representatives from the administration yesterday to discuss classroom mediation.

The main outcome of the meeting was that IR needs specific feedback from faculty about what technologies they use in what classrooms (so that we’re not wasting money on equipment that’s not being used).  We volunteered TAG to help IR put together a survey for faculty members (probably on paper, to be distributed by department chairs) that will gather this kind of information.  Jeremy and I are drafting up one idea for the survey, but we’ll be gathering with OIT, CTLE, and IR staff on Thursday, December 16th at 2pm to finalize what it will look like and how it will be distributed.

If anyone’s interested in participating, please let us know – we could use the help!  See our post on the Faculty Forum on Classroom Mediation to get caught up on the latest.





IT Matters Winter 2010 Issue

30 11 2010

The new issue of IR’s IT Matters newsletter is available in PDF format.

As in the last issue, many of the articles deal with issues we’ve already been discussing here on the TAG site, but there’s a few new items of interest:

  • See p. 1 for a note from VP Jerry DeSanto on the email transition.
  • P. 3 has a quick update from the Mobile Applications team about the upcoming University mobile app.
  • On p. 4, Jim Franceschelli reminds everyone that completed Microcomputer Budget Forms need to be in by December 13 — so faculty members need to get any requests to their department chairs ASAP!
  • Also on p. 4: Some notes about Microsoft Forefront, which will be replacing McAfee Anti-Virus.  IR is beginning deployment this December, and McAfee will be removed from University computers by May 2011 at the latest.
  • P. 6: The Computer Maintenance Center has set a goal of having all four computer technicians Apple Certified by the end of December 2010.  So far, two of the four (Glen and Karl) have passed their certification tests.
  • Standard user accounts are mentioned on p. 7, but no further details on what kinds of software we will and own’t be able to install on our own computers.
  • My.Scranton is being updated – there will be a brand new version out, with an “improved user interface,” around Fall 2011 (p. 9).
  • Vince Merkel explains thin clients on p. 11.
  • Gus Fernandez goes through the steps of how the Computer Security Incident Response Team responds to infected computers (p. 14).
  • Information Security Manager Tony Maszeroski has some pointers for us on phishing scams on p. 15.  This is a must-read for faculty — TAG has heard from IR that faculty members have fallen for phishing scams in the past.
  • On p. 16, Cal Krzywiec reports that the University is planning to increase our wireless coverage from 300 wireless access points to closer to 1000. Wahoo! And the wireless network will be upgraded to accommodate higher demand. Wahoo again!
  • There will be a new Employee Applications tab on my.scranton.




CNAC Reminder… and Brown Bag Postponement

9 11 2010

Just a reminder that we’ll all have to log in to Cisco NAC Agent tomorrow morning in order to be able to access the University network.

Also, the Provost’s office is trying to reschedule this week’s Brown Bag on the CMS.  It seemed like this Thursday wasn’t a good time for most people. We’ll keep you updated on any new dates and times.





CMS Complaints? Brown Bag It

9 11 2010

Just a reminder that the Provost’s office is holding a Brown Bag Lunch on “Web Content Management System: Issues, Concerns, Frustrations” this Thursday, November 11th at 11:45am in the Provost’s Conference Room (RSVP to Linda Walsh at walshl7@scranton.edu if you plan to attend). TAG’s own Jeremy Sepinsky will be co-hosting.

Before you go, you may also want to take a quick look at our post on “The Straight Dope on Faculty Websites” – which we’ll be updating as soon as we get more information from PR.





The Straight Dope on Faculty Websites

8 11 2010

Update: This explanation has been superseded by “Faculty Websites: Know Your Options,” posted on 10/24/11.

————————————————-

There’s been a lot of confusion and concern about faculty websites lately.  With a generous tip of the hat to TAG’s friends in Public Relations and the CTLE, here’s what faculty need to know about creating personal websites (note: this post does not apply to departmental websites).

Faculty are NOT required to use the CMS for their personal websites.  There are actually three different options for faculty members.

1. Use the CMS.

  • You can CHOOSE to use the CMS for your personal website.
  • Using the CMS, you’ll have two templates to work from.  There’s the “Basic” template, which is simple and (let’s be honest!) pretty ugly, and there’s the “Advanced” which is prettier and more customizable.  Note that neither template is branded with  University of Scranton colors or logos.
  • PR has promised to send along more information on how faculty can request space on the CMS server for a personal website.  I’ll update this post when I hear back from them.
  • Should you choose to use the CMS, YOU are in control of your content.  PR doesn’t have any control over what you post.  All that is expected is that you follow the University’s Code of Responsible Computing.

2. Use the academic server.

  • If  you want to put your personal website on the academic server, stop by the CTLE  (either make an appointment or walk in during lab hours) and check in with one of the TechCons.
  • A TechCon will set up space for you on the academic server.
  • Once you coordinate your log in with the TechCons, you have the freedom to upload any HTML files you like. So if you want, you can design your own website with a WSIWYG editor (like Dreamweaver or Expression, etc) and have it look however you like.
  • If you want help building your website, you can choose to have the TechCons help you.  They have several templates that they work off of (see a few examples here).  They’ll do a prototype to get you started, and you can maintain it from there.
  • If you want a LOT of help on your website, the TechCons can also help you update the content when you need to.
  • You may hear about changes happening on the academic server.  The academic server is in an environment that’s no longer supported, so it is going to be replaced sometime in Spring 2011.  This won’t have any noticeable effect on your website – your files will just be migrated to the new server.  At some point, IR and/or PR will probably encourage everyone with files on the academic server to review their content and delete any outdated files.  This is just a request and a chance to get rid of old web pages- anything you do not choose to delete will be migrated over.

3. Go “rogue.”

  • You can always feel free to use a third party service to create your own, externally hosted website.  Some popular, free, and relatively easy-to-use web hosting tools include Google Sites and WordPress.  I’m a fan of Sharon Meagher’s Philosophy and the City website, which she built and hosted with Network Solutions, a service that charges a small monthly fee.

Hopefully this will help resolve some questions about faculty websites.  If you have other concerns about either faculty websites or the CMS, be sure to attend the Provost’s Brown Bag on November 11th at 11:45am. The whole session will be dedicated to discussing CMS issues and will be co-hosted by TAG’s very own fearless leader, Jeremy Sepinsky.





Campus email will switch to Microsoft Live@Edu

4 11 2010

Here on the TAG site we’ve already talked about how campus email is heading for the cloud.  Now, finally, thanks to IR, we have the news you’ve all been waiting to hear: the email system we’ll be switching to is (drumroll please)…

Microsoft Live@Edu.

There are a lot of details still to be worked out, but here’s what we know so far.

When is this happening?

  • The target date for campus implementation is June 2011.

What’s changing?

  • ALL campus email (faculty, staff, students) will move to the Microsoft Live@Edu platform.  Your email will be stored in the cloud rather than on a campus server (or your local machine).
  • We’ll have more storage space for email- everyone gets 10GB instead of 200MB. Wahoo!
  • Thunderbird will be gone.  We’ll be encouraged just to access email via a web browser, not via a desktop client.
  • You’ll keep the same @scranton.edu email address.  People emailing you won’t notice anything different.
  • Your old email can be migrated into Live@Edu, so you don’t have to worry about losing anything.  Details on migration procedures are still forthcoming.
  • Oracle CorpTime will be gone (not that many faculty members use it anyway!). Campus calendaring will be integrated with our email.
  • We’ll all get 25GB of space on SkyDrive, a cloud storage tool that you can use to access your files from anywhere.  But this isn’t replacing RoyalDrive – you’ll still be encouraged to back up your files to RoyalDrive, at least for the time being.
  • We’ll get easy access to Microsoft Office web apps – so you can do basic editing on Microsoft Word, Excel, and PowerPoint files even if you don’t have Microsoft Office installed on your home machine.
  • Mac users will be able to use Live@Edu just like PC users.

Why is the University doing this?

  • Our old email system was… well… old.
  • Cloud storage for email is MUCH less expensive than our current, on-campus system – about 50% less expensive.
  • Cloud storage is much more robust (and more secure) than storing email on your local hard drive.
  • Microsoft Live@Edu gives us some extra features that our current email system doesn’t provide –  collaboration and productivity tools, calendar integration, etc.

Why not Google?

Google was definitely considered as an option, but after much debate, Microsoft Live@Edu was selected as the best enterprise tool that would accommodate the needs of most University users.  IR shared with us a few reasons why:

  • Live@Edu integrates well with the campus’s existing systems – we already use a lot of Microsoft tools.
  • Google is an advertising-based system, and there were some concerns about ads – both that users would have to see them all the time, and that user email content would be searched and indexed so that ads could be better targeted.
  • IR wasn’t comfortable with Google’s track record on privacy issues.
  • Google doesn’t tell users *where* their data is being stored.  For the University, it’s important that data be stored *within* the United States – especially data containing personally identifiable information.

But I like Google!

  • Google fans can still forward their email to Gmail.  That said, we have to be a bit careful about this – the University has to comply with increasingly strict federal laws, like FERPA, that protect personally identifiable information.  IR is working with the General Counsel’s office to get a better feel for exactly what information makes up a student’s “educational record.”  We’ll post more about this as we get more information.

How can I find out more? How is this transition going to happen?

  • Transition plans are still being made. Jim Franceschelli is heading the project management team and has promised to keep us up to date – and we’ll post information as we get it.
  • Right now, the best way to find out more is to attend the IR Forum on Thursday, November 18, from 11:30am-1pm, at which IT Services will introduce Live@Edu to the campus community.  You’ll need to register with ITServices@scranton.eduUPDATE: If you missed it, see the slides from the Forum (ppsx).

How is TAG going to be involved?

We’ll be discussing this question at our next meeting! We have a few ideas so far, though:

  • We’ll coordinate with IR to help them get faculty prepared for this transition.
  • Jeremy and I have asked for access to some test accounts early in 2011 so that TAG members can get a feel for what barriers or significant changes faculty will be facing.
  • Jeremy and I are thinking of doing some early training for tech-savvy faculty – maybe in April or May 2011. Let us know if you’d be interested in this – you’d likely get to switch over your account early!

Questions or concerns?

  • TAG members will be compiling a list of faculty questions and concerns that we’ll do our best to answer and/or act on as the implementation plan proceeds. LET US KNOW what you’re thinking – either by commenting here or posting to the TAG Discussion List – and we’ll get back to you ASAP.




Catalog Update

2 11 2010

The Provost’s Office sent out an update about the online catalog this morning (text below).  How does everyone feel about this response?  Does it resolve everyone’s concerns about being able to find departmental websites?

I’ve responded to the Provost’s email with a recommendation that departmental websites also be linked to from the Department pages within the catalog (e.g., for Biology, that would be this page).

Let us know what you think and whether or not you have any lingering concerns about the catalog.

———————————————————————

Email from Provost’s Office:

Public Relations received some complaints concerning the difficulty in navigating in the University’s on-line catalog (Acalog).  Some users thought it was not clear how to navigate to a department’s web site from the Acalog pages.  In response to this concern, the Office of Public Relations has added a link on program pages in the online catalog to take users back to the Department website. For example, you may view the Biology program page:

The user can get back to the Department website by clicking on the link in the sentence that reads:
“For more information about the Biology department, visit its website.”

In addition, users can always find the Department Web Site by going to the “Colleges and Departments” link from the “Academics” drop down menu at the top of the page.

We hope that this enhancement will be helpful.  Any additional feedback is always welcome.  Please direct your comments or concerns to Anne Marie Stamford (stamforda1@scranton.edu).  Thank you!

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UPDATE:  11/3/2010

The PR office has added links to departmental websites to the bottom of every “program” page in the catalog (which Teresa referenced below) – for example, see Biology’s program page with a link to their department page at the very bottom.





Forum on Mediated Classroom Technology

21 10 2010

Earlier this week, you all should have gotten an invitation to the 2010 Forum on Mediated Classroom Technology from IT Services.  Unfortunately, TAG isn’t involved in this event (nor are the CTLE or the Library), but we’re hoping that a lot of faculty (especially TAG members and TAG-Discussion list participants) will attend and share their feedback.

If you can’t make it to the Forum but have questions for IT Services, post them here or email them to your favorite TAG member and we’ll do our best to get an answer for you.

If you are planning to go, don’t forget to RSVP!  And you might want to take a second to check out Rob Kennedy and Jason Oakey’s slides from one of last year’s IT Forums on “Technology in the Classroom.”

Here’s the invitation:

IT Services would like to invite the University’s faculty to join us in an open discussion on mediated classroom technology.  A few topics we hope to discuss include:

  • Current state of classroom equipment
  • Emerging classroom technologies
  • Coping with legacy equipment
  • Streaming video, video conferencing and lecture capture

Please come and share your ideas and concerns relating to the mediated classroom facilities.  We hope that this forum will help us determine the best course of action in planning our future upgrades. A light lunch will be provided.

The session will be held on November 2, 2010 at 11:30am in Brennan 509.  Please RSVP by October 28th, by emailing  ITServices@scranton.edu.