Thanks to Calvin Krzywiec and Timothy Meade over at IT and some speedy after-hours response, the campus internet access has been restored. The problems started with a data center migration and an unforeseen error in the IP address routing for all off-campus traffic. These firewall problems have been resolved. If there are any remaining issues, please contact the HelpDesk (x4357) to report them.
Campus Internet Restored
16 11 2011Comments : 1 Comment »
Categories : Announcements, Network and Infrastructure, Outages
Major Campus Internet Outage
16 11 2011UPDATE: Campus Internet has been restored.
As of this writing (8:30 PM), internet connectivity is down for most of campus, including faculty offices, labs, and student facilities. The IT helpdesk has indicated that this is due to complications from multiple datacenter moves that are occuring simultaneously this evening. It is expected that connectivity will be restored sometime during the business day tomorrow. We will keep you posted on this blog with any new information or developments.
P.S. – this blog is NOT hosted by servers on the University of Scranton campus, and thus should remain available throught this situation.
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Tags: emergency, internet outage
Categories : Announcements, Network and Infrastructure, Outages
Security Training + iPad2 Contest
14 11 2011We just received the following information from IT Services:
The University of Scranton and IT Services has contracted with SANS Security to provide video based Security Training entitled Securing the Human. This training consists of 20 online videos to aide our user community in learning about Information Security and its importance.
You will be receiving an email from James Franceschelli, noreply@vle.securingthehuman.org, if you haven’t already, with your username and password to access the off campus website. We encourage you to visit the site and begin the trainings. To make it more interesting, we’ve added a security contest where you may win an iPad2 just for completing the video training. The security contest starts today and ends on Dec. 21, 2011.
The e-mail that you probably already received about this, with your e-mail and a password, is legitimate and comes from IT services, even though at first glance it is questionable. It does NOT ask you for any personal information in the e-mail, but will ask you to change your password as you log in. If you have any thoughts and/or concerns, please let us know!
Some Additional Information: There are about 90-95 minutes of videos explaining cybersecurity, and what threats are available. After many videos, there is a short multiple choice quiz that you much get correct in order to “pass” the training. The videos appear to explain the material in plain language, and are likely very good for people unfamiliar with technology and cyber-security. The videos themselves are fairly short (the longest are only about 6 minutes long) so you can watch them a bit at a time in your free time. I recommend them, especially for people unfamiliar with this topic.
UPDATE: The training videos have been changed. There are now significantly fewer topics. There are now only 17 videos, and it appears to be about 40-60 minutes of total video time.
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Categories : Announcements
Network Printer Outages, Wednesday 11/16
14 11 2011UPDATE: I recently spoke with IT staff involved with the data center move. It is likely that the copiers in the secretarial pool will continue to function as printers for faculty in the new science center. So it appears that many faculty will be unaffected. But please be prepared with an alternative option just in case.
Dear All,
We just received word from Jim Franceschelli that network printing services will be unavailable this Wednesday, 11/16. Due to the continuing construction in St. Thomas, the data center than handles network printing traffic will be interrupted. Printers directly connected to your computer will be unaffected. No other network services will be affected.
Please keep this in mind and plan accordingly!
Help IT relocate services and be GREEN for a day! Shared Printing Outage scheduled for 11/16/11.
Due to the St. Thomas Hall construction project, the STT data site has been scheduled for relocation on Wednesday, November 16, 2011. The impact of this move will result in network printer outages in some offices and lab facilities. The relocation should be complete by 5:00 pm; however, in the event of complications the outage may extend into Thursday, November 17th. The relocation of this facility is a requirement of the STT renovation project and IT is making every effort to minimize the impact.
Areas affected by this printer outage include Admissions, Aquinas, Career Services, CAS Dean’s Office, CGCE, Communications (LOY 226 lab), Computer Science (CSLIT Labs), CTLE, Financial Aid, KSOM Advising, Math Lab, MGH Advising Center, Physics Labs , Provost, Purchasing, Registrar, ResLife, Student Affairs, and the Treasurer’s Office including Bursar’s, Payroll and Accounts Receivable. Computer lab printing and office printing to shared network printers will be unavailable for the duration of the move. Printing to local printers and Lanier copies will not be affected. All other data and networking services will not be affected.
We apologize for any inconvenience and ask that you plan your printing needs around this short downtime. This is also a great opportunity for all those affected to demonstrate our abilities to be green and reduce our dependency on printing. If you have any questions or concerns please contact the Technology Support Center 941-4357.
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Categories : Announcements
Web Quota Spam, DO NOT CLICK
5 11 2011It was just brought to our attention that there is a phishing e-mail going around campus with the subject “Dear Account User”
This is spam, please do not click on the link. They will attempt to get your login information and compromise our network.
The text of one such e-mail is below.
From: onwatch1@wavecable.com
To: undisclosed-recipients: ;
Date: Sat, 05 Nov 2011 10:02:53 -0700
Subject: Dear Account User
Dear scranton.edu Subscriber,We are currently carrying-out a upgrading mantainance process to all scranton.edu account. Please click the link below to boost your scranton.edu webmail quota.
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Tags: Phishing, security, Spam, warning
Categories : Email, Security
IT Matters Fall Edition
1 11 2011The IT Matters Fall edition was recently posted to RoyalNews. It can be found here. A few things that may be of interest:
- With the upgrade to the wireless network (thus far focused primarily on the student residential spaces), the number of wireless connections being used by students has risen dramatically. Phase Three of the wireless project is scheduled to begin in the summer and will include the academic, administrative, and outdoor spaces
- A reminder that faculty are allocated one computer (either desktop OR laptop) which is allocated from the IR Services budget. Any faculty that upgrades their computer must return their old computer to IT Services for recycling.
- Lecture capture technologies are in the implementation stage in Loyola Science Center. By the Spring 2012 semester, it is expected that there will be three spaces are are fully mediated: including lecture capture with video and audio of the professor, as well as side-by-side capture of anything projected through the computer. To schedule rooms with these capabilities, be sure to request them from your department chair and/or dean.
- Remember, in order to access the internet through the wired or wireless networks on campus, your computer MUST have a modern and updated antivirus software installed.
See the IT Matters Newsletter for more information.
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Categories : Announcements
TAG Meeting Notes 10/27/11
27 10 2011TAG met this morning to catch up on our projects. Here’s the latest:
- A Learning Management System (LMS) Work Group is forming to review and evaluate alternatives to Angel. Connie Wisdo in ITDA will lead the group. There are six spots available for faculty participants, and (as of a few minutes after our meeting!) we now have a full slate of volunteers:
Tara Fay, Biology
Julie Nastasi, Occupational Therapy
Keith Yurgosky, Communications (part time)
Maureen Carroll, Math
Teresa Conte, Nursing
Wesley Wang, Economics/FinanceThe group will also include 3 representatives from CTLE (including Eugeniu), 5 representatives from IR, and 4 students (graduate, undergraduate, and adult). CTLE and IR will begin drafting evaluation criteria this month in preparation for the first full group meeting in December. The goal is to make a decision by May so that we can run both Angel and the new LMS in parallel in 2012-2013.
- The Mobile Apps work group is forming to guide the design and development of mobile applications for teaching and learning. This group will begin meeting in November. Connie will lead this group as well, and it will include representatives from Alumni and PR. Faculty member participants are:
Ben Bishop, Computing Sciences
Sandy Pesavento, Education
Kristen Yarmey, Library
- The University now has an in-house WordPress Network (http://sites.scranton.edu), available to be used for University blogs. Currently the only users are the Admissions office, though the Library will be migrating its blogs to the local server during Intersession. Anyone interested in migrating or starting a University blog should put a request in Project Tracking under “Systems.”
- Continuing education opportunities. Wilkes University is hosting an Apple Education Seminar on November 17. Villanova University is hosting a Technology Expo on April 26, 2012.
- IT Roadmap. Jeremy and Kristen met with IR to discuss their project list for 2011-12. The email conversion timeline is still uncertain, but IR expects that the first test conversions will begin in November and that student conversions may be done after final exams end. Faculty and staff conversions will likely be in January. IR will continue to communicate with TAG about the most optimal time for faculty conversions. Questions about the conversion came up during the last Faculty Senate meeting.
- Faculty directory. TAG shared concerns with IR about the faculty directory’s inability to list more than one department affiliation for a single faculty member. The fix for this problem is more complex than we anticipated and will involve working with several University departments.
- TAG will meet with IR on November 10 to discuss results from the summer TechQual survey.
- CTLE has two upcoming events for faculty. On November 9, Margarete Zalon will lead a faculty-to-faculty exchange on management of bibliographic resources. On November 17, there will be a Faculty Advancement Series event on peer review and writing for journals. CTLE also has hired a new associate director, Brian Snapp.
- CTLE is exploring options for classroom response systems (also known as clickers). They have a demo scheduled with Top Hat Monocle, and a TechCon is researching other options. Sandy mentioned that there are tools like PollEverywhere available that utilize text messaging rather than clickers.
- Jeremy, Sandy, Anne Marie, and Jim all attended the recent EDUCAUSE conference. Items of interest included Penn State’s open source WebLion application for program assessment, Pearson/Google’s new OpenClass learning management system, QR codes, mobile education, Google+, and Google Hangouts.
- At the last Faculty Senate meeting, a motion passed that asks the Provost to provide updates on various academic initiatives. The motion included the Academic Technology Plan that TAG members have contributed to.
- The newly reconstituted IRAC group met, with two TAG members (Dave and Paul) serving as faculty representatives. Their recent meeting focused on the TechQual survey results, which will be discussed with TAG on November 10.
- Teresa provided further insight on the Nursing department’s need for computerized testing. We discussed several options, including the purchase of Chromebooks or the use of specialized, restrictive software. OIT’s budget cannot maintain any new mediation, so the construction of a full computer lab would mean that other mediation could not be maintained. Jim would like to know if any other departments have this kind of need. TAG will continue to explore possible solutions to this issue.
- This week’s IT Forum was on Data Security and Classification. (Kristen will post specific notes.) We discussed how faculty might be exposed to and educated about different data types and security procedures.
- Jeremy reported on a classroom mediation issue in the Loyola Science Center. He asked if OIT could provide email updates to faculty to let them know if/when a computer or projector is not functional in one of the classrooms where they teach. Jim is exploring this idea with OIT.
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Tags: Academic Technology Plan, angel, classroom mediation, computerized testing, Directory, Email, IRAC, lms, mobile, Mobile Apps, security, TechQual, wordpress
Categories : TAG Administrative
Faculty Websites – Know Your Options
24 10 2011TAG has heard some renewed concern and confusion about faculty websites lately, so we thought it might be a good time to revisit the available options and outline how faculty members can take advantage of them.
When building a personal website (not a departmental website), faculty have several options with varying levels of control and support:
1. Use the Content Management System (CMS) and build off of your department’s page.
- You can choose to build a personal faculty website as an offshoot of your department’s page.
- Faculty pages using this option must use the standard CMS templates (that is, the page will look like all of the other University pages).
- An example is TAG member Dave Dzurec’s page off of the History Department website.
- This option offers the least amount of design control, but it can be done pretty quickly.
- To request a page like this, talk with your department’s webmaster.
2. Use the Content Management System (CMS) and build your own site.
- You can choose to build an independent (that is, not an offshoot of your department’s page) personal faculty website within the CMS .
- With this option, you’d store your page content within the CMS, but you are not required to use a standard University template – so your site doesn’t have to look like the rest of the University pages.
- The CTLE offers two templates (basic and advanced) that you can use as a starting point, but both are completely editable either by the faculty member him/herself or with the help of a CTLE TechCon. So you can change colors, add features, etc. Note that neither template is branded with University of Scranton colors or logos. As an example, I made a demo page by tweaking the advanced template.
- You can also choose to design your own site from scratch by copy/pasting HTML from a web design tool (like Dreamweaver) into the CMS. This choice gives you more control over the page design.
- To request space on the CMS, simply contact Aileen McHale at the CTLE. The CTLE TechCons will set up your web space, and if you like, they can also help you build and edit the pages – just let Aileen know how much help you think you will need.
3. Use third party services to design and/or host your site.
- Faculty members can also feel free to use non-University tools to build and/or host a website.
- Some tools to explore: Google Sites, portal sites like flavors.me or about.me (librarian Sheli McHugh has a nice about.me page), WordPress, Square Space…
- This option gives you complete control over your website’s design.
In all cases, faculty members have complete control over their site’s content. PR and CTLE don’t have any control over the text, images, documents, and links you post. All that is expected is that you follow the University’s Code of Responsible Computing. Also in all cases, it’s the faculty member’s responsibility to keep their page up-to-date.
If you have questions or concerns about faculty websites, or if you want to share recommendations for third party web design/hosting tools, please let us know!
Many thanks to PR and the CTLE for helping us work out a user-friendly workflow for faculty websites in the CMS.
Comments : 2 Comments »
Tags: cms, ctle, faculty websites, Public Relations
Categories : CMS and University Website
Angel Back up and Running
18 10 2011Angel appears to the up and functional. Thanks to the staff for the upgrade and early finish. If anyone runs into any problems after this update, please let us know asap!
Good luck with your grade submissions!
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Tags: updates
Categories : Announcements
IT Forum on Data Security
16 10 2011Announcement from IR about an upcoming IT Forum:
Classifying, Handling, and Securing University Information
IT Services will conduct an IT Forum on Tuesday, October 25, 2011, at 11:30 a.m., in The DeNaples Center 405, dealing with classifying, handling, and securing University information, both electronic and paper. The discussion will focus on, first, classifying our information into easy to understand categories. Secondly, how to properly handle that information in our daily routines. Finally, we’ll discuss how to secure that information.
October is CyberSecurity Awareness Month and this forum should bring attention to the threats we face each day, with the use of electronic devices. We’ll also discuss the benefits of using Identity Finder, and the SANS Security video training available, as well. Registration is required.
To register, go to: https://ssbprd.scranton.edu/appprd/uis2.log?f=yiaevnt.event .
Lunch will be served.
Prizes will be given.
Jack Williams, IT Trainer, will give the presentation.
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Tags: identity finder, IT Forum, Nation Cyber Security Month, security
Categories : Announcements, Security, Technology Training