Heads up. An outage announcement from IR:
Royalmail and My.Scranton will be unavailable on Saturday, November 20th from 6:00am until 12:00pm. We will be physically moving the servers into the new computing enviroment.
Heads up. An outage announcement from IR:
Royalmail and My.Scranton will be unavailable on Saturday, November 20th from 6:00am until 12:00pm. We will be physically moving the servers into the new computing enviroment.
I’ve heard from several students lately about not being able to access my.scranton from their Android phones. When they try to log in, they get an error message that looks like this:
uPortal ErrorSorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later.
I asked Tim from Network Infrastructure about this, and he said that the problem isn’t the Android OS but Chrome — so if Android users download Firefox as their mobile browser instead, they should be able to get into my.scranton just fine. Spread the word, Droid owners!
As you’ll all probably remember, a few weeks back TAG ran a survey of all University faculty, with a goal of figuring out the best way to communicate with faculty about their technology needs. We finally have gotten to sort through all the results, and we’ve put together a basic summary report (PDF). More intense statistical analysis is on the way.
Some of our key results (see the report for more details):
Thanks so much to all of the faculty who responded to the survey! Let us know if you have reactions to the results, particularly the comments.
Some of the on-campus network seems to be down. matrix.scranton.edu is accessible, but royaldrive and my.scranton.edu are not. This is affecting the authentication system as well, so logging on to the computers with your scranton ID my not be possible. Access to off-campus websites is unaffected. I have been told that the Help Desk is aware of this situation, but no further information is available at this time. Anyone with additional info, please pass it along.
UPDATE 1:00PM : Everything seems to be back working. royaldrive, e-mail, and my.scranton all seem to be accessible.