2013 Faculty Technology Questionnaire

18 11 2013

This announcement went out as an all-faculty email (thanks to Eugeniu), but in case you missed it, TAG’s running another faculty survey!

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Dear Colleagues,

In collaboration with Planning and Information Resources (PIR), the University of Scranton Technology Advisory Group (TAG), a subcommittee of the Faculty Senate Academic Support committee, seeks faculty input on four technology topics:

  1. Specialized software,
  2. Computer labs,
  3. Lecture capture, and
  4. Desire2Learn (our new learning management system).

Please take a few minutes to fill out this informal survey, preferably by Monday, November 25. All questions are optional.

Aggregated results will be shared with Faculty Senate and Planning and Information Resources and will posted to TAG’s website at sites.scranton.edu/tag. Please send any questions or comments to tag-members@royallists.scranton.edu.

Many thanks for your time and attention!
Dave Dzurec and Kristen Yarmey, co-chairs
Technology Advisory Group





TAG Meeting Notes 2013-11-06

11 11 2013

TAG Meeting November 6, 2013 2:00pm-2:50pm

Attendees:
Paul Cutrufello, Kim Daniloski, Dave Dzurec, Jim Franceschelli, Eugeniu Grigorescu, Andrew LaZella, Kristen Yarmey

1. Brief Reports

Desire2Learn (Eugeniu)

Eugeniu (CTLE) and Connie Wisdo (ITDA) sent an email to all-faculty detailing the schedule and plan for our LMS conversion from Angel to Desire2Learn.  CIO Jerry DeSanto would be joining Eugeniu and Connie for a presentation to Faculty Senate scheduled for November 8. CTLE will host Desire2Learn showcases for faculty on Monday, November 11 (3:00 – 4:00pm) and November 12 (4:00 – 5:00pm) in Brennan 228.  CTLE has also scheduled several Desire2Learn training workshops for faculty.

Identity Finder (Kristen)

Adam Edwards (Information Security) and Joe Dreisbach went to a recent IRB meeting to discuss options for encrypting research data to better ensure subject confidentiality. Adam proposed two tools (TrueCrypt and Identity Finder’s built-in Audit Vault) as options, though if possible he would like to settle on one as a campus standard. Adam asked Bryan Burnham to try both tools and report back with any issues or concerns. [Update 2014-07-03: Support for TrueCrypt has been discontinued, so Information Security no recommends using 7Zip for encrypting sensitive or confidential data.]

TAG members have been piloting automated Identity Finder scans, which are running each Friday at noon. No TAG members had experienced any performance issues. However, Kristen is concerned that the scans are essentially invisible to the user – that is, there is neither notification prior to the scan beginning nor confirmation with report results at the conclusion of the scan. She would like users to be able to see a log of the scans and results from their computers (even if only on an opt-in basis). Adam is looking into this. Ordinarily, users do not know their scan results – Adam meets one-on-one with users, based on how high the risk is (e.g., large number of hits for PII – personally identifiable information – especially if stored in unsecured folders or applications like Dropbox = higher risk).

Adam has offered to give a demonstration of Identity Finder so that faculty can better understand what Information Security sees in the reports and how they work. TAG members present decided to ask for a small TAG demo first, after which we will determine whether or not a demonstration should be given to the full Faculty Senate. Kristen will contact Adam to schedule a TAG demo in December.

2. Items for Discussion

Budget Priorities – Specialized Software and Labs

At our October meeting, we talked about gathering faculty feedback relating to specialized software an computer labs, to better prepare for future discussions about budgeting priorities. We decided in October to compose a survey for faculty members. We spent much of the November meeting working on a draft of the survey, which will ideally be disseminated to all faculty on or around November 13 (such that results can be shared with Information Resources by early December). Kristen will send the revised survey draft to all TAG members for further comment and review.

Jeremy Brees (in absentia) had suggested that TAG give the academic deans a heads-up about the survey, since it may prompt questions from faculty. Jeremy, Paul, Dave, and Kristen will talk to their respective deans prior to the survey being sent out.

Adjournment

The meeting adjourned at 3:00pm. This was our final scheduled meeting for Fall 2013. Kristen and Dave will coordinate scheduling for Spring 2014 meetings.





TAG Meeting Notes 2013-10-02

3 10 2013

TAG Meeting October 2, 2013 2:00pm-2:50pm

Attendees:

Jeremy Brees, Tim Cannon, Kim Daniloski, Dave Dzurec, Tara Fay, Jim Franceschelli, Eugeniu Grigorescu, Andrew LaZella, Sandy Pesavento, Kristen Yarmey

Mary Goldschmidt, newly appointed Faculty Development Specialist in CTLE, sat in on our meeting to introduce herself to TAG members and gain familiarity with TAG-related projects.

1. Brief Reports

Desire2Learn (Eugeniu)

Staff members in CTLE and ITDA continue to develop an implementation plan for our switch from Angel to Desire2Learn. More details are forthcoming, but here’s what we know so far:

  • Desire2Learn will be in place in January and available for Spring 2014 teaching
  • By default, 2 years’ worth of past courses will be converted from Angel to Desire2Learn (academic years 2011-2012, 2012-2013). Faculty will be able to request that older courses be converted (e.g., if you’ve used Angel to teach a course that only runs every three years).
  • Desire2Learn support staff will do training for on campus trainers and administrators.
  • In mid-November, there will be 2 introduction sessions for faculty.
  • CTLE will be working with a few faculty members to pilot courses. (Eugeniu will let us know who.)
  • Angel will be “turned off” in May 2014 (that is, it won’t be available for teaching), but it will still be available for content retrieval until September 2014.

Let TAG know if you have questions or requests related to the LMS transition and we’ll pass them along to CTLE and ITDA.

Identity Finder (Kristen)

At our September 2013 meeting, TAG members volunteered to serve as pilot participants for faculty implementation of automated Identity Finder scans (prior to full rollout). Automated scans were to begin at noon on Friday, September 19. TAG members reported no indication that scans had taken place, but Jim explained that users are not necessarily notified by the Identity Finder application when a scan is running and that users cannot see their own scan results. Kristen will contact Adam Edwards in Information Security for clarification on this point.

Kristen continues to work with Adam on preventing Identity Finder scans of confidential human subject research data or client files. Adam met with Joe Dreisbach and University Counsel Rob Farrell for additional discussions about managing sensitive research data. Adam reported that Joe would meet with the IRB.

Automated scans do not apply to faculty members using Mac or Linux machines.

Active Directory – R Number Log in (Jim)

On September 25, Kristen and Dave met with Jim, Jerry DeSanto (VP of Planning and CIO), Robyn Dickinson (AVP of Planning and Information Management), and Lorraine Mancuso (Director of Project Management) to discuss IR’s current and planned projects for this academic year. There were three major projects of particular interest to or impact on faculty: implementation of Active Directory log-in for faculty desktops, phasing out of Windows XP, and a new lecture capture pilot.

Jim reviewed IR’s plan for converting faculty desktop PCs to Active Directory login – which on the user side essentially means that we will log into our desktops using our R numbers, as we do for lab or classroom computers. The conversion just began and will roll out over campus through the rest of Fall 2013, scheduled by department. Users will get email notifications one week prior to their scheduled conversion, as well as an email reminder the day before conversion that will include instructions. Triage teams of IR staff members will be available to assist users.

This change will only apply to Windows PCs (XP and Windows 7). The change does not apply to Macs, laptops, or tablets. Connections to networked printers, copiers, etc will be maintained.

Faculty members in Psychology were scheduled for the first rollout (with IR staff, since they are all in AMH) on September 30, but an unexpected issue delayed the conversion. Tim reported that this was confusing for users who tried to log in with their R numbers as they had been instructed to do and were not able to access their machines.

Windows XP End of Life (Jim)

Microsoft is discontinuing support for Windows XP in April 2014. There are about 1,000 XP machines on campus at this time – about 400 of them in Academic Affairs (including faculty but also adjuncts, academic staff, etc). IR plans to update all remaining XP machines to Windows 7, though not all of them will be completed by April 2014. For faculty desktops with XP, the conversion will involve downtime. Jim said that conversions are being scheduled with the academic calendar in mind, and once the schedule is released, faculty will be able to request alternative dates for conversion if the assigned date conflicts with teaching or research. Training on Windows 7 is available from Jack Williams.

Lecture Capture (Jim)

Last year, MediaSite lecture capture systems were installed in two rooms in LSC. TAG members Jeremy Sepinsky and Tara Fay were among the faculty who piloted the technology. This year, there was increased demand for lecture capture in LSC, but it was not feasible for IR to install MediaSite in additional classrooms, since each MediaSite installation requires its own, local server.

This year, faculty in Nursing and Counseling are piloting a different, cloud-based tool for lecture capture – Panopto. Feedback so far is positive, and installation is much easier and faster. At the end of the semester, IR will seek feedback from the pilot faculty to decide how to extend lecture capture services on campus.  TAG member Sandy Pesavento will keep tabs on faculty feedback. Kristen suggested that CTLE arrange a Faculty-to-Faculty workshop or demonstration for Panopto.

Angel Support (Dave)

The Faculty Senate executive committee reported concerns from at least one faculty member about the availability of support for Angel during off hours (nights and weekends). Jim said that faculty can contact the Technology Support Center over the weekend (9am-5pm Saturday, 12pm-10pm Sunday) for support. On Saturdays, students work the TSC but can escalate a major issue to staff. On Sundays, a staff member is present.

3. Items for Discussion

Budget Priorities – Software and Labs

IR administrators are preparing contingency plans should budget cuts be required for the future. Two areas that may be at risk for cuts are specialized software licenses and computer labs. In order to minimize the impact on teaching and research, IR needs information from faculty about what is most important to us. Dave and Kristen would like TAG to gather faculty feedback in October and November that can be submitted to IR in time for discussions in December. Several points from our discussion:

  • There was general agreement that a survey would be more effective than a faculty forum. We also agreed that we would need to work through department chairs, Faculty Senate, etc to encourage responses. We could especially focus efforts on departments that we know rely heavily on specialized software and labs.
  • Jim will provide a list of specialized software and computer labs currently available. For software, Sandy asked if the list could include prices to give faculty a better understanding of which licenses are most costly. Kristen suggested that we could break the list into pricing ranges or levels if actual costs cannot be shared. Dave suggested that a financial incentive could be explored — for example, the Library’s acquisitions budget is allocated to departments, which then can use that funding for databases, journals, and books.
  • We need to understand how specialized software is used — e.g., whether a faculty member needs one license for his/her research, a handful of licenses for his/her lab, or lots of licenses since the software is a required part of a course.
  • We would also like to understand if faculty would consider alternative software options. For example, Tim suggested that we push faculty and students towards R rather than using SPSS, which is extremely expensive.
  • The Library’s Learning Commons initiative will include providing specialized software at dedicated machines (possibly reservable), so the Library may be able to cushion some of the impact of cuts. Kristen and Jim will work with Learning Commons Coordinator Sheli McHugh to coordinate and share feedback from the faculty survey, such that the Library can anticipate new faculty and student needs.

Kristen will email all TAG members to ask for volunteers (at least one from each college – either a TAG member or another interested faculty member) to assist with developing and disseminating a survey (ideally by the end of the month). Please contact her with suggestions or concerns.

Adjournment

The meeting adjourned at 3:00pm. TAG will reconvene on Wednesday, November 6 at 2:00pm in WML305 (Library instruction classroom).





Faculty input on Library Learning Commons

2 01 2013

Passing along a TAG-related request from my Library colleague Sheli McHugh:

In celebration of the Library’s 20th Anniversary, we have been doing fundraising toward future improvements. One of the goals is to implement a Learning Commons into the library, most likely in our 24 hour spaces. Learning Commons are collaborative flexible spaces often including a digital media lab with software, hardware, gadgets and more.

The Learning Commons committee will be conducting focus groups with faculty to gather information on technology that they need and want for themselves and their students and we’d like to invite you to attend.   It will be mainly a brainstorming session, so bring your imaginations! Don’t be afraid to dream big!

The sessions will be held on the following dates and times:

Monday, January 21 at 9:30 AM in WML305

Tuesday, January 22 at 9:30 AM in WML306

Wednesday, January 23 at 3 PM in WML305

Thursday, January 24 at 3 PM in WML305

If you’d like to sign up, please email Sheli McHugh. Feel free to share the invitation with colleagues who may be interested in attending a meeting.

Thank you for your assistance! We look forward to speaking with you!

Sheli McHugh

Cataloging and Metadata Librarian
Weinberg Memorial Library
University of Scranton
570-941-4004





TAG Summer Synopsis

29 08 2012

Welcome back, all! In case you didn’t spend your summer break thinking about campus technology, here’s a quick recap of what’s been going on over the past few months and what we’ll be talking about in fall semester.

What Happened:

  • Campus wireless upgrade. We’re seeing huge improvements in connection speed and strength – thank you, Network Infrastructure!
  • Classroom upgrades. Over the summer, IT Services remediated all of Brennan’s teaching spaces. Other classrooms were upgraded as well – including CLP223, 224, 225, JOH 150, 152, MGH 017, 209, 336, 402, and 406.
  • Lecture Capture. Lecture capture capability has been installed in LSC133 and LSC333. TAG members Jeremy Sepinsky and Tara Fay are doing pilot projects this fall to test out the new technology before extending it to other classrooms. Nursing and Counseling departments are next on the list.
  • Mobile access to Angel. We now have a license for Blackboard Mobile Learn for Angel, so you can download the free app for use on your iPhone, iPad, Android, or Blackberry device.
  • R-ID authentication. Instructor stations and computer labs now require your R number as your user name. Your password is the same.
  • Virtual desktops. 203 computers in Brennan and Library computer labs are now thin client machines.  At these terminals, students access virtual desktops and save files to SkyDrive.

What’s Coming:

  • Standard user accounts. As Windows 7 is rolled out for new faculty computers, our roles will change from administrative to standard user accounts. This is a security measure to try to prevent users from downloading and installing malicious software. By default, standard users can’t install or delete applications. This would be a major issue for many faculty members, but IR has been working on a solution for faculty, using Viewfinity privilege management software. The plan so far: when you need to install an application, you’re prompted to enter a brief description/justification, and then your permissions are temporarily elevated so that you can install what you need. Commonly used software is whitelisted to speed things up. I’ve been piloting it this summer from a faculty perspective, with good results. Mac and Linux users will not be affected. More details on this later.
  • Code of Responsible Computing. This policy is up for review. As a representative from TAG and the Faculty Senate, Dave Dzurec has bravely agreed to co-chair the effort. We’ll post updates here.
  • The academic server is scheduled for final retirement this year. Several faculty members still have web content on the server – so CTLE (probably with some help from TAG) will be reaching out to those folks this semester to help them move any content they want to keep.
  • Luminis upgrade. An update to the my.scranton portal is currently scheduled for December 2012. TAG is contributing suggestions for the new faculty tab – let me know if you’re interested in giving ideas or feedback.
  • Software licensing for virtualized environments.  The idea is that faculty, staff, and students could log into their virtual desktop from any computer and access the specialized software they need (SPSS, etc). Unfortunately, this is really expensive. IR is looking into it.
  • Royal Card. The system will get a full upgrade this year. This won’t have much effect on faculty from what we can tell.

What’s Stalled:

  • Academic Technology Plan. Sigh. That said, TAG is still looking for faculty input on future technology needs. What kind of teaching spaces do we want? What technology funding is most important? We’re hoping to get more conversations started on these topics this year.

 

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*Thanks to Jim Franceschelli, Lorraine Mancuso, Jerry DeSanto, and Robyn Dickinson for talking us through this year’s road map.

**IR staff, please let me know if I got anything wrong. Thank you!





Student Response Systems

29 11 2011

The CTLE has been exploring student response system software – that is, instructional technology for teaching with real-time classroom feedback/polling (like clickers, but using students’ phones instead of proprietary hardware). They’d like to know if faculty are interested in this, and whether they should set up product demonstrations or a faculty workshop on this topic.

Below is a brief write-up on two popular options for student response, Top Hat Monocle and Poll Everywhere, that CTLE TechCon Justin Kearns wrote after researching several student response products.

If you’re interested in using either Top Hat Monocle, Poll Everywhere, or some other student response system in your classroom, please let us know (or talk to CTLE directly).

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Student Response Systems

Student Response System software creates a wireless audience response and voting system that enables educators, trainers and presenters to develop and administer real-time assessments of participants.  These software tools allow instructors to confirm participant understanding, increase participant attentiveness, and gather, rank and report critical information simultaneously in real-time.  Most audience response systems provide reporting functions that will help instructors analyze data after the presentation and have the ability to export into Excel, Word or other common formats for more in-depth analysis.  Other features include student tracking and grading.

The CTLE recently evaluated Student Response System software and found the following two options that appear to be suitable for teaching and learning purposes.

Top Hat Monocle

Top Hat Monocle is a cloud based Student Response System founded in 2009 and based at the University of Waterloo Research and Technology Park in Waterloo, Canada.  The system can be used with cell phones, smartphones, computers, iPods, iPads, etc.

Top Hat Monocle has an extensive database of interactive questions and problems that can be used by an instructor on a range of topics.

Pricing – Instructors can use this tool for free, while students have to purchase a license costing $20 a semester or $38 for 5 years.  For more information on pricing for Top Hat Monocle, click the link below:

http://www.tophatmonocle.com/tour/pricing

For a video demo of Top Hat Monocle click the link below: http://www.tophatmonocle.com/tour/features

 

Poll Everywhere

Poll Everywhere is a quick and easy way to create stylish real-time experiences for events using the cloud.  Similar to Top Hat Monocle this system can be used with cell phones, smartphones, computers, iPods, iPads, etc.

Poll Everywhere is free for up to 30 responders but subscriptions for larger groups and extended features can be purchased.  In the Poll Everywhere free version question types are limited to Multiple Choice, Open Ended, and Goal Poll.

Pricing – There are two pricing structures available; one in which students pay $14 a year and another where instructors pay $399 per semester.   For more pricing information on Poll Everywhere click the link below: http://www.polleverywhere.com/plans/classroom_response_system_higher_ed

For more information on Poll Everywhere click the link below:

http://www.polleverywhere.com/how-it-works





IT Matters Spring 2011

5 04 2011

The latest edition of IT Matters came out today and is available for download.  A few faculty-relevant highlights:

  • Security Manager Tony Maszeroski explains what the Identity and Access Management (IAM) initiative is all about.  The IAM initiative is the reason behind a lot of the smaller changes you’ll see happening on campus – e.g., your R number becoming your user ID, etc.
  • University of Scranton faculty and staff can get serious discounts on Microsoft Software like Office 2010 and a Windows 7 upgrade if they need the software on their home computers for work-related purposes.  Check out http://www.journeyed.com/select/go/CAUSCRANTON for pricing – just know that you’ll have to fax or email a copy of your Royal ID in order to complete your order.
  • There will be some major outages this summer from 7/28/11 through 8/2/11 as we go through an Enterprise Resource Planning (ERP) upgrade to a new operating system.  More details when we get closer to the migration date.
  • Three rooms in the Unified Science Center will have lecture capture capability.  If you’re interested in lecture capture, let TAG know – we need your input!
  • Deployment of Microsoft Forefront as a replacement for McAfee continues.  All campus PCs should be switched over by the end of May.  All faculty should get two warning emails with instructions in the week before their computer is scheduled for Forefront deployment.
  • Should funding be secured, campus wireless will be upgraded within the next six to ten months, starting with the dorms and followed by academic and administrative spaces.

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Note: Post updated 4/5 at 3pm with a clarification on campus wireless from Network Infrastructure.





IT Matters Fall 2010 Issue

16 09 2010

The new issue of IR’s IT Matters newsletter is available in PDF format.

Many of the articles deal with issues we’ve already been discussing here on the TAG site, but there are a few important items relevant to faculty.  Some quick highlights (take a look at the newsletter for more details) —

General:

  • Big news for Mac users — the U is now an Authorized Apple Service Center!  Glen Pace is our first Apple Certified Macintosh Technician.  The Laptop Support Center can now service University-owned faculty and staff Macs.
  • During the summer, over 58 faculty/staff computers were quarantined due to infections.  Make sure you’re browsing safely and that you’re backing up your files!
  • New antivirus software is on the way – Microsoft Forefront Client Security has been chosen as the replacement for McAfee.
  • Windows 7 deployment is in the works.
  • There’s a reminder about the new network authentication (aka CNAC deployment) that will be taking place.  See Jeremy’s post on this for all the details.
  • Files stored on Royal Drive are now encrypted so they’re more secure – but this is a back end change. As a user you won’t notice anything different.
  • We’ll soon be upgrading Royal Drive to a new Xythos server (before the end of fall semester).
  • You can use a tool called KeePass in Royal Drive to securely store a list of usernames and passwords.  Find a PDF of instructions here.
  • The Project Tracking system will slowly be streamlined with the use of Numara’s Change Management software.
  • IR is encouraging the campus to use Firefox instead of IE, except for accessing University systems.

Classroom Mediation:

  • OIT is slowly updating classroom technology.  Hyland 305, Leahy 1011, McGurrin 302, St. Thomas 209, and St. Thomas 563A were done over the summer.  You’ll notice a new control panel (that you can use to freeze images and mute sound).  You might also notice that any video you’re displaying from your laptop, smartphone, or iPad will be automatically formatted to accommodate the projector’s resolution.

Computer Labs:

  • OpenOffice is now on lab computers (along with Microsoft Office 2007).
  • Lab machines are now equipped with Deep Freeze, a program that restores the machine to a “fresh state” each time it’s rebooted.  Several labs got new equipment over the summer.
  • In addition to the standard software found in all computer labs, KSOM lab computers have the following software:  Eviews 7, Maple 14, MATLAB R2010, MS Office Pro, Minitab, MPL, MyITLab, Crystal Ball, Oracle SQL Plus, Peachtree Complete Accounting 2010, ProSeries 2009, Research Insight, SAP, PASW 18.0, Visual Studio, XLMiner, EconoMagic, Weka2, WireShark, and FrontPage.