The Royal Experience Summer Internship Program

Thus far at my internship with the Reading Royals, I’ve been able to learn a lot about myself. Seeing myself grow as a person and seeing my sales and communications skills improve every single day has been the most rewarding part of my internship to this point. Early in the summer, I, along with all the other interns, doubted ourselves when it came time to make our first sales calls. For the first week or two of making calls, I found myself getting nervous before and during each call. I wasn’t fully confident in my abilities just yet.

After a few weeks passed, I found myself getting more and more comfortable being able to communicate my sales pitch. Additionally, I began diving further into conversations and being able to learn more about the person I was speaking with and the business they work for. Soon it became second nature and I found it exciting when I was able to get deep into conversations and create a bond with the person I was speaking with. I made 2 sales within the last month here with the Royals and I owe it all to my dedication and desire to get better. (Attached is a picture of me wearing the “Royals Chain” after making my first sale!). To this day, I am amazed by the progress I have made so far this summer.  I believe without a doubt that has been the most rewarding part about my internship here at the Reading Royals.

The most challenging part of my internship was making the transition from practicing and rehearsing my sales pitch to my supervisor and other interns, to actually getting on the phone and talking to a complete stranger, trying to get them to buy Royals tickets. When we were practicing together early on in the summer, we stuck to a script, asking question after question trying to further understand what kind of tickets would work best for the business. This helped me memorize what the best questions to ask were, but it didn’t give me a great understanding of what making a real call was going to be like.

When it came time to get on the phone and make sales calls, it was completely different. The possibilities are limitless as to what the person you’re speaking with on the phone will say or ask. Making this transition from practicing these sales pitches to actually pitching them to potential customers was a very difficult transition. Eventually, I was able to get the hang of what works best for me and was able to have conversations on the phone rather than sounding like a robot asking question after question. Although this was very challenging at first, I was able to improve with every single call I made and am now at a point where I enjoy making these calls. This has been a very rewarding challenge to overcome!

Benjamin Trexler, Business Analytics ’25

My internship at Indraloka Animal Sanctuary is full of rewarding experiences. My absolute favorite part of my internship is being able to successfully take care of animals, providing them with the care and help that they need. It is an amazing opportunity to witness animals being rescued and given a second chance to live the life that they deserve. Recently, Indraloka welcomed three adorable chicks into the sanctuary. Unfortunately, upon arrival, one of the chicks was incapable of standing up and walking on its own. After progressive care and acupuncture treatment, the chick is slowing regaining strength in her legs. It is so inspiring and fulfilling to watch the chick’s gradual improvement. As she becomes stronger and healthier, I am constantly reminded of why I want to pursue a career as a veterinarian. All the rescued animals at Indraloka, including the three chicks, feel very safe, content, and happy because they live in an environment fostered by caregivers and a team that truly values, supports, and loves them.

The most challenging part of my internship is hearing about animals who are neglected, hoarded, or mistreated prior to coming to Indraloka. It is also difficult to witness animals that are battling illnesses. However, I am very thankful that these animals are being rescued and currently on the path to a happier and healthier life. After working as a Veterinary Medicine and Animal Care Intern, I am extremely confident that the veterinarian and team at Indraloka will provide the highest level of care to every single animal that walks through their door.

Cabre Capalongo, Biology ’25

My internship with the New Jersey State Parole Board was without a doubt rewarding and overall, an amazing experience. This internship has taught me more than I could have ever thought to learn in a classroom setting. Between the projects I got to complete by myself and the hands-on experiences I got to experience, I truly feel that this internship has been an eye opener for me. In this professional setting I have learned to develop my interpersonal skills, my communication skills, teamwork and leadership skills, confidence, and more. With gaining knowledge about the criminal justice field during this time period, I also developed more professional skills that I will take with me even upon graduation and into my career.

With all the rewards of this internship, there were some challenges that I had to overcome. The most challenging part of this internship was being the only intern in my unit. This made it difficult to connect and network with other students going through similar internship experiences. Another challenge I had to overcome was getting adjusted to the work originally assigned to me, as I was starting in a brand-new role at a new organization. However, my supervisor was extremely understanding about the work I wanted to do, and I enjoyed the majority of what I did. Overall, I am very pleased to be able to put my foot in the door in another agency in New Jersey following my internship last year at the New Jersey State Police. I am thrilled to take what I learned in these professional settings to now apply it in the classroom and my careers to follow.

Olivia Ciccimarra, Criminal Justice ’24

In the last two years, I have truly learned what the definition of community is by attending the University of Scranton. It is a comradery about having a place that makes you want to be better for the sake of a group. In Northport, the place that has been by home for almost eighteen years, our definition of community is different than Scranton’s. For the longest time, I thought that community in Northport was only shared through one’s social and academic circles. I saw this as a daughter/sister/friend/student/performer, but for the longest time I never felt that I fit into the title as a resident. Working and interacting with Northport Historical Society made me realize that they were fighting for the same acceptance Scranton values.

It was strengthening to use my skills, but what was most rewarding was being able to see that preserving history is used to help unite the town. This promotion of what we were would have a better influence on what Northport inspires us to be. I saw that by working with the closely-knit staff, especially with Terry Reid, who passionately inspired me with that message. I also saw, through cataloging items that ended up in pop-up exhibits, that it made residents love Northport more. I looked through the eyes of older people, young adults, and children, and I enjoyed their stories of the past. Northport Historical Society gave free items and tours, yet the organization was trying to be the force of connection instead of the circles that have been placed.

During my time this summer, I never fully encountered any challenges when working or helping with the organization. I was worried though because I do have a young voice compared to people who have worked in the industry longer than I have. Oftentimes, they had conversations about history and life in general, and I sometimes felt that I couldn’t relate. Yet they treated me as one of their own counterparts who can handle anything that is in front of them, and my confidence grew as a result.

Amelia Semple, English ’25

As an Animal Care and Veterinary Medicine Intern at Indraloka Animal Sanctuary, I am excited to become more educated in the field of veterinary science while learning proper animal care skills. Throughout my internship, I hope to learn how to handle both small and large animals, perform physical examinations, treat and diagnose illnesses in various species of animals, prepare and administer vaccines, draw blood samples, learn important surgical techniques, and aid in the preparation and recovery periods of surgery. I will have the opportunity to become familiar with medical terminology and different types of medications and vaccinations. I also look forward to learning about animal health and nutrition, which includes sustaining a healthy environment for animals to thrive.

After graduation, I plan on attending veterinary school. My experiences and professional skills learned from the Animal Care and Veterinary Medicine Internship position will prepare me for my future career, allowing me to achieve my childhood ambition of becoming a mixed-practice veterinarian. At the sanctuary, I can learn how to care for a variety of animals including cows, pigs, horses, goats, sheep, chickens, alpacas, rabbits, cats, dogs, turkeys, geese, and more! I am beyond excited to share my love for animals with the community and team at Indraloka Animal Sanctuary, all while helping animals that are in need.

Cabre Capalongo

Throughout my internship with the Reading Royals, I am eager to gain valuable knowledge and skills that will benefit my professional career moving forward. Working in the sports industry has been a dream of mine ever since I was a kid, and now that I get the opportunity to intern with a professional team. I am thrilled to learn what it’s like working in sports. During my time here with the Royals, I hope to get a feel for what the atmosphere is like around the offices and around the arena on a daily basis. Are the people that work here sports fanatics? Is the setting any different from a typical office job? Is this the type of environment I would want to work in for the rest of my life? These are all questions I believe I can get an answer to while working for the Royals this summer. Hopefully, this will help me determine if a lifelong commitment to the sports industry aligns with my career aspirations and passions.

Another goal of mine this summer is to determine if a sales job could be a good fit for me in the future. Within the past year, I’ve been told twice that I sound like I could be in sales. Once at the career fair this past spring, and again at an interview for an internship position with the University of Scranton athletic department. Sure enough, I was able to land this internship with the Reading Royals, as a ticket sales and sponsorship intern. Not only will I get a feel for what it’s like to work in sports as I mentioned earlier, but I will also get to learn and apply my skills of being a sales representative. The sales knowledge I gain from this internship will hopefully open more possibilities for my future and allow me to improve my overall people skills. I am excited about this opportunity and I believe the experience I gain from this internship will greatly contribute to my professional growth.

Benjamin Trexler

I have known ever since I was a young girl carting books with me everywhere I went, that I wanted to work in a library. This past semester, Dr. Ganges gave a talk to English majors sharing her archival research experiences in Scotland. Her discussion made me think about pursuing a different career focus. This seemed like a similar niche about organizing information and having a real influence on how people access information, but different from the work of a librarian. My summer internship at the Northport Historical Society is a unique way to work on research skills that could lead to a future career either at a historical archive or special collection library. I am gaining skills that could be used in this area but working with local artifacts from the Northport (Long Island, New York) Community. Each artifact I process needs to be evaluated and cataloged. I have assessed photos, newspaper articles and other various historical items. By learning how to catalog these historical documents and artifacts, I am learning about how The Society also hosts various community events that will give me experience working and interacting with the members. This experience will broaden the opportunities of my career path to look at history more than just the bookshelves in a library. By having experience with special collections including historical documents my career path could be broadened to working in museums as an archivist.

Amelia Semple

This summer I will be working in Dr. Jong-Hyun Son’s Neuroscience Research Lab at the University of Scranton. Neuroscience is not only the foundation of my major but also of my future career. I am excited to gain more knowledge of the intricate connections of the nervous system and how these connections shape our everyday lives. The study of the brain and its processes are so fascinating to me because there is always something new to learn and investigate. During this internship, I will be researching the effects of hypoxia-induced neurotoxicity on adult zebrafish. I desire to further understand how hypoxic conditions affect the swimming behavior and neural connections of the zebrafish. I am excited to advance my lab techniques, communication skills, and data analysis efficiency. I look forward to applying the scientific method to intellectual inquiries and relating my findings to prior and future experiences.

Currently, my responsibility is maintaining the zebrafish colonies, which includes cleaning their tanks and filters, balancing water pH, and providing them with proper nutrition. I will then use the zebrafish to complete novel tank diving and z-maze behavioral trials. Then, I will perform immunohistochemistry to evaluate the effects of hypoxia on the cellular and molecular level. This research is important because understanding the functioning of the nervous system brings the scientific community closer to developing better treatments and, potentially, cures for neurodegenerative and neurodevelopmental disorders. Participating in this internship will not only allow me to pursue my passion for research, but it will be a stepping stone in my career as a medical professional. I aspire to become a neurosurgeon, and as a neurosurgeon my goal is to take part in medical breakthroughs and advancements in order to change the lives of others. This internship is the catalyst in neuroscience research that will be carried into my career as a physician and diagnostician.

Olivia Manarchuck

As I am entering my senior year at The University of Scranton, I am hoping to gather more information about what I want to do with my criminal justice degree and psychology and crime analysis minors. As I personally see it, internships are a good testing ground for people like me that are looking to explore different career paths with different industries. With my last internship and this current one, I look forward to being able to experience things firsthand. With my internship at The New Jersey State Parole Board this summer, I am looking to gain more experience and knowledge about the different parts of the criminal justice system. Following my internship with the New Jersey State Police in their Criminal Records and Compliance Unit last year, I am looking to explore the different careers that make up the criminal justice system as a whole. With entering my senior year, I am trying to figure out what my final destination career path is going to look like. I am hoping that these experiences will help me decide if I want to go to graduate school and get my masters in something more specific within the criminal justice realm, or if I want to go right into work as soon as I graduate from Scranton. I am specifically also seeking to gain practical experience, industry exposure, establishing networks within each department as well as developing my skills and intellectual abilities from these experiences.

Olivia Ciccimarra