Footprints, the IT system that is currently used to log technical issues or requests will soon be replaced. This July we will the launching Royal IT Support, our new ticketing system that will provide our campus with improved communication around IT issues and requests.
Royal IT Support will allow you to:
- Report an issue through a simplified form (on your behalf or on someone else’s)
- Request support based on a specific service
- Review your open and closed (completed) requests