The Technology Support Center (TSC) is your first point of contact when you need technical support. Staffed by professional consultants and technical student workers, we are trained to assist our Scranton community with technical issues.
Guided by the Royals Safe Together principles, the TSC is now offering students, faculty and staff the ability to schedule and manage appointments. Scheduling an appointment will ensure that our staff can practice safe social distancing and proper sanitation procedures. Appointments can be made for virtual, as well as in-person services.
What if I just have a question?
Our staff continues to provide call-in (570-941-4357), email (firstname.lastname@example.org) support, or you can enter a ticket in Royal IT Support via the My Scranton portal. This new initiative aims to ensure safety for in-person meetings, and allows for better planning for services that require additional time.
Where do I schedule my appointment?
Please visit Scranton.edu/techsupport and click on Schedule an appointment.