IT Matters

Panopto Recordings From 2018 and Earlier Set for Deletion

All Panopto recordings from 2018 and earlier are set to be deleted on October 24, 2022. If you have any recordings from 2018 and previous years that you would like to retain, download the recordings and save them to an external storage device as an MP4. Our license allows for a certain amount of storage for recordings and it is almost at capacity.

We ask that you review your recordings. If you have previously used Panopto and have recordings that you no longer need, please go into the system and delete them.

For assistance, submit a Royal IT Support ticket (Request a Service>Instructional Technology>Enable Panopto LC . If you would like us to delete recording for you, make sure to provide the name of the individual who created the recording and the recording date.

Panopto is a lecture capture product that allows faculty and students to record lectures and presentations.

What’s next with M365? Yammer!

The M365 workgroup is gearing up to launch Yammer in November. Yammer is Microsoft’s unique social networking service designed to promote online engagement within organizations. The University of Scranton’s Yammer network will be available and accessible only to staff, faculty and students.

Bboard, the University bulletin board that currently resides in My.Scranton will be recreated in Yammer and rebranded as the Royal Marketplace. Other communities can be requested around initiatives, interests or departments. Requests can be made and additional information can be found at scranton.edu/yammer.

The M365 workgroup was created last Spring and consists of Diane Kennedy, Phil Erb and Julie Brackeva-Phillips. Our goal is to implement M365 applications across campus and promote their adoption.

You can still join the M365 Champions team.

The M365 Champions team met for its official kick-off in August. Our Champions are faculty and staff that collaborate with IT to drive awareness, adoption, and education of M365 products on our campus. If you would like more information on this initiative, please visit Scranton.edu/m365champions.

RoyalDrive Sunsets on Tuesday, October 11

The legacy RoyalDrive file system will finally be shutdown on Tuesday, October 11. For the past few years, this system has only been used for scanning files from our old copier systems.

If you have any files stored on RoyalDrive that have not previously been stored elsewhere, please be sure to download them before Tuesday, October 11 by logging in to https://royaldrive.scranton.edu.

Please note that the new copiers that were put in place over the summer send scanned files to your H:\Scans folder. If you have any questions about the new copiers, please contact the Technology Support Center.

My.Scranton Moves to the Ellucian Experience Platform Next Summer

Although the My.Scranton portal was designed to let our campus constituents access information quickly and easily, it has – over numerous years – expanded to a vast repository of information which can seem quite daunting at times. Wouldn’t it be nice if you could simply click and drag pertinent information on a dashboard for quick access? Would a search box be helpful to help you locate services you don’t often use?

Ellucian Experience, our new cloud based platform, promises to make finding information easy by providing all users with a customizable dashboard and responsive design allowing for quick access of real-time data. The platform is designed to be simple and intuitive, requiring minimal training and support.

Our updated portal will give students, staff and faculty the ability to select specific content and place it, in the form of information cards, on their dashboard for quick access. As an example, a student can choose to place grades, classes, schedules, Financial Aid, and library information at the top of their dashboard. In addition, we will be able to leverage the Ellucian Experience platform to make campus-wide announcements or targeted announcements based on user persona (e.g., students, faculty or staff). This will ensure that no pertinent information is missed.

Information Technology will continue to add new cards for core Banner functions to the portal as they are released by Ellucian. More information and training sessions will be developed as we get closer to launching our new platform. My.Scranton is currently hosted on the Ellucian Luminis and Mobile platforms, which will discontinue its updates and support in June 2024.

Video: Tour the Ellucian Experience.

Here is a sneak peek:

Digital Signage Upgrade

visix

Our current version of Digital Signage by Visix is set to be upgraded to the new product, Signage Suite. The Division of Information Technology has developed training and documentation and are prepared to release the product to the University community.

A member of the Academic and Media Services staff will contact departments to schedule the migration and share information about the upgrade process in the coming weeks. We hope to complete the migration of campus signage to Signage Suite this summer.

Update: Campus Wireless Upgrades

The Infrastructure Services team continued replacing network equipment as part of the Phase 2/Phase 3 network wired and wireless equipment lifecycle upgrade project.

During the first quarter of 2022, the team replaced the network switches in the following spaces: Alumni Memorial Hall, Center for Literary/Performing Arts, The Estate, Campion Hall, Scranton Hall, and Arupe House. In addition, new network equipment was installed in the following student residences: Romero Plaza buildings, Gavigan Hall, Montrone Hall, Pilarz Hall.

The switch and wireless equipment replacement will continue through the summer.

Security Spotlight: Digital Spring Cleaning

After a long winter, spring is finally here! Consider taking a few minutes to spring clean your digital life:

▪ Online Accounts: Your online accounts like email, social networks, organizations, shopping websites, cloud storage, etc. can collect clutter. Take a few moments to remove/close unneeded accounts. Make sure to use unique and secure passwords for each account.
▪ Email Accounts: Review, archive, file and delete unnecessary emails. We also recommend that you empty your trash folder, and unsubscribe to recurring emails that no longer interest you.
▪ Social Media: It is a good idea to periodically review your security settings and connections.
▪ Devices: Smartphones, tablets, laptops and computers make our lives so much easier. Consider removing unused apps and clear out any downloads you aren’t using anymore. Make sure your device requires a password, pin, or fingerprint to log in.
▪ Web Browser Settings: Many browsers can store your passwords or autofill settings. Take a few minutes to check your browser settings, clear out old data, and ensure your browser’s security settings are still keeping you safe.

April cybersecurity newsletter: Digital Spring Cleaning. University of Nebraska Omaha. (2018, January 23). Retrieved April 22, 2022, from https://www.unomaha.edu/news/2017/04/april-cybersecurity-newsletter.php

Microsoft 365 Updates and Champions Initiative

It is our pleasure to inform you of a recently created team, the M365 workgroup. The goal of this team is to implement M365 applications across campus to create more efficient business processes, improved information and knowledge sharing, and to facilitate the University’s mission of building community by increasing online campus engagement opportunities.

Find out more about upcoming M365 initiatives in our video.

Join Our M365 Champions Team

One of our current initiatives is to build a Champions program where the workgroup collaborates with staff and faculty to drive awareness, adoption and education of M365 products. If you would like more information on this initiative, please visit Scranton.edu/m365champions. If you are unable to participate as a Champion, we hope you will help us spread the word.

Microsoft Outlook Tip: Scheduling Mail Delivery

Outlook allows you to delay the delivery of an individual message or you can use rules to delay the delivery of all messages by having them held in the Outbox for a specified time after you click Send.

In the desktop version of Outlook 2019 for Windows, you need to leave Outlook open for the mail to be sent at a specific time and date. We do not recommend this even if you lock your screen, because doing so is not secure and may conflict with overnight maintenance updates.

As such, we recommend that you use Outlook on the web if you wish to schedule messages, as it does not require you to be signed into
Outlook to complete the mailing.

Instructions:
1. Go to outlook.scranton.edu (or go through my.scranton and select the Outlook icon in the waffle).
2. Compose your message.
3. Select the dropdown menu/arrow next to the Send button.
4. Select Send later.
5. Select the date and time you’d like the email to be delivered.
6. Click Send.

To (Ado)be, or Not To (Ado)be, That Is the Question

If you pay attention to the business segments on the news starting on Black Friday you will notice that sales figures are tracked by Adobe Analytics.  For many people the first things that comes to mind on recognizing the word Adobe are their PDF files and not their Christmas shopping lists (even if in PDF files).  It makes you stop and wonder what else Adobe may be tracking.  There is another global (or at least Northern) organization, also with a red and white motif (at least for the front man) and notorious for tracking behavior (think naughty and nice).

Your author has also received E-mails from Adobe just over the past three weeks overflowing with buzzwords.  A sampling:

  • Digital Asset Management
  • Digital Experience
  • Digital Signatures
  • Digital Transformation
  • Digital Workforce

Adobe is already taking plenty of our money and as you can see from the list above they are willing to take more of it to help us do things we may already be doing or can do using the tools we have.  The point of this article is to get you to stop and think about the latter and what you need to do with PDF files and perhaps not purchase an Acrobat subscription or—much worse—a Creative Cloud subscription.

The baseline for the narrative is a Windows 10 computer issued to you for your job functions.  The applications are the current browsers Chrome, Edge, and Firefox and the big three Office 2019 applications Excel, PowerPoint, and Word.  What follows does not necessarily apply to your personally owned computer even if it is a work from home computer.  There is a summary for the macOS operators following.

In Windows 10, you have an out of the box “virtual printer” named Microsoft Print To PDF.  It’s not a printer but it thinks it is.

After invoking the Print command as you usually do (or use CTRL+P; it works in all applications mentioned), navigate to the folder you want to save in, provide a file name in the File name text box, and click Print.  Since you are now creating a file, your primary action button is Save.

This option is available in all applications mentioned, but it is not the preferred option.  So, keep reading.

Each browser provides its own Save as/to PDF option which you select from the Destination (Chrome, Firefox) or Printer (Edge) drop-down menu; that is, you select this option as if you were selecting a printer.  In Chrome and Edge, it is Save as PDF and in Firefox—just to annoy us—it is Save to PDF.

In the Office 2019 applications, the alternative is Save As.  In your Save As dialog, navigate to the folder you want to save in and provide a file name in the File name text box.  Beneath that is a drop-down menu labeled Save as type.  Drop it down (some might say pull it down) and locate and then select PDF (*.PDF).  In increasing order of annoyance in finding it, it is PowerPoint, Word, Excel.  As above, your primary action button is Save.  Now you are just creating a file.

Each browser is capable of displaying the contents of PDF files.  It may be more accurate to say you can view the contents of PDF files since this tool is typically referred to as a viewer.  If you received a new computer recently, when it came out of the box and you first logged on, Microsoft Edge was the viewer for PDF files.

There is no Open option on the File menu in any of the browsers so you have to drag and drop your PDF file onto an open browser window.  This requires having both the folder containing the file and the browser window in view so you can drag from the former and drop on the latter.

Why would I want to do this you might ask?  The viewers are not full featured PDF tools, which is the advantage.  An evil doer will leverage advanced capabilities of the PDF format to attack.  Since the viewers do not implement these features, they are safer if viewing is all you want to do.

Speaking of safety, you should never (Never.  Never.) use a Web site that you find on Google that offers options to convert/join/merge/reorder/split, etc. and to which you have to upload your file.  Neither at work nor at home.

And although this is a work-related article, if you use only your browsers at home, you have one fewer application to keep up to date and one fewer vulnerability to worry about.

As you may have gleaned from the above, Acrobat is, in one sense, a printer that you lease from Adobe.  If you have a Word document that you need as PDF, you have options to create it without Acrobat.

If you need to change the document, you would not change the PDF file.  You would go back to the Word document, change it, and “re-print” it to PDF.  The same should be true for a document you receive.  The sender should be responsible for the changes and “re-printing” or should provide the original Word document.  But if not, you can try and leverage Word 2019.

When you perform the steps to open a file, PDF is in the list of file types that Word recognizes out of the box and you see PDF files as well as your DOCX files.   You also have the PDF (*.PDF) selection mentioned above to filter.  Select it from the unlabeled drop-down menu to the right of the File name text box.

Word will warn you that it is about to perform a conversion, optimized for text editing.  You need to review the document formatting which is a prudent step for any file conversion, even using Acrobat.  Opening PDF is just a Word feature.  Opening PDF in Excel and PowerPoint is not available.

And finally, you don’t need Acrobat to sign documents; Reader works just fine.

For macOS, saving as PDF is available through the system print dialog.  After invoking the Print command as you usually do (or use Command+P; it works in all applications mentioned), locate the PDF drop-down menu in the lower-left corner and select Save as PDF.

Each browser mentioned so far provides its own Save as/to PDF option which you select from the Destination (Chrome, Firefox) or Printer (Edge) drop-down menu. In Chrome and Edge, it is Save as PDF and in Firefox (annoying us across operating systems) it is Save to PDF.

In Safari, the option is Export as PDF from the File menu.  It does not have a Save as/to PDF option as a “printer” in its Printer drop-down menu.

You can access the system print dialog from each browser (except Safari) by locating and clicking Print using system dialog.  In Chrome, you first have to locate and click More settings.  Now you can use the PDF drop-down menu described above.  Safari only shows the system print dialog.

After you have selected the PDF options, you interact with the standard Save As dialog where you would name your file in the Save As text box and navigate to the folder you want to save in by browsing with the Where option.

In the Office for Mac applications you can use the PDF drop-down menu in the system print dialog or Save As from the File menu.  For the latter, locate the File Format drop-down menu and select PDF.  In Excel, it is under Common Formats.  In PowerPoint and Word, it is under Export Formats.

The macOS browsers all have Open File available on the File menu, so you can open the file directly.  You can also drag and drop the file onto the browser window.  In Safari, you drag and drop to the address bar.

In the Office for Mac applications, PDF files can be opened in Word but not Excel and PowerPoint.

And finally, you don’t need Acrobat to sign documents; Preview and Reader work just fine.  And don’t overlook what Preview can do in place of Acrobat.  But those details are the subject of a future article.

It is true that Acrobat is the gold standard for PDF.  A full list of features is available at the Adobe Web site at (as of the time this is being written):

https://www.adobe.com/acrobat/features.html

Depending on your business requirements, an Acrobat subscription may be worth every penny.  But you may be able to accomplish what you need with tools you already have.  Try them out and see how it works.

And don’t overlook sharing.  Someone else in your department or college may have Acrobat and can help with a one-off (okay, maybe two- or three-off during the year) conversion.

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