Printing from the Internet in the Library


We are investigating reported problems related to printing from the Google Chrome internet browser within the Library.

When a print job is sent from within the Chrome browser–whether from an email attachment (i.e., MS Word or Excel doc, or PDF), a web-hosted PDF file, or an HTML web page–to the Library’s printing stations, the success of these print jobs is inconsistent.

If you need to print from the internet while in the Library, including email attachments that open within the browser, we suggest you use the Firefox browser to do so.

If you run into any problems with your print job printing successfully, please report it to the 2nd floor Reference Desk and we will assist you.

Thank you!

Image source // public domain

Android mobile access to My.scranton

We’ve heard from a few students lately about not being able to access my.scranton from their Android phones.  When they try to log in, they get an error message that looks like this:

uPortal Error

Sorry, but uPortal encountered an error that is preventing it from rendering.  The error must be corrected by system administrators.  Try again later.

We talked to our friends over in the University’s Planning and Information Resources office, and they said that the problem isn’t the Android OS but Chrome — so if Android users download Firefox as their mobile browser instead, they should be able to get into my.scranton just fine.  Spread the word, Android owners!  And thanks for the tip, PIR!